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The HALO team was professional, well organized, and knowledgeable of their product and industry trends. The implementation process was a great experience and HALO was a pleasure to work with. The custom web platform is intuitive, easy to navigate, and modern. Análise coletada por e hospedada no G2.com.
It would be preferred to have more standard milestone/award certificate options available for selection. Análise coletada por e hospedada no G2.com.
Tom is an amazing account manager and is always available to assist in any way possible. Análise coletada por e hospedada no G2.com.
Before receiving our new account manager, it was hard to get in contact with our representative at times. Análise coletada por e hospedada no G2.com.
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Whenever we have an issue they are always wiling to do whatever it takes to resolve it. It's a good team, particularly with Cynthia Russo and Robert Hannagan. Análise coletada por e hospedada no G2.com.
Shipping costs tend to be high and the selection of gifts is not as robust as we would like. Análise coletada por e hospedada no G2.com.
HALO offers many tiers of recognition for employees at all different years of service milestones. Our employees appreciate receiving a personalized certificate, signed by the General Manager, and they enjoy picking out a gift of their choice to celebrate their milestone. We often have employees tell us that every time they look at the item they selected, they're reminded of the hotel, and that is very special. We've also heard feedback that this is something other workplaces do not provide, so it's nice to know that we're providing something they see as a benefit. I also appreciate the Customer Service aspect of HALO. Whenever I've run into an issue, or a question comes up, whether it's about billing/invoices or about an employee's recognition gift, I always receive a response quickly, resolving the issue promptly. Análise coletada por e hospedada no G2.com.
There is nothing I dislike; I am very happy with the program, and hear great feedback from our employees. Análise coletada por e hospedada no G2.com.
That he responds with alacrity to my email requests and he always follows up when necessary. I think you are blessed to have him working for you. Análise coletada por e hospedada no G2.com.
I cannot think of anything at this time. Análise coletada por e hospedada no G2.com.