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Our rep and customer service partner are both great (Renee Stern and Emmy Panganiban) and very easy to work with. Any time we have a question or issue, they respond and resolve it quickly. Análise coletada por e hospedada no G2.com.
There have been a few issues with inventory this year (our of HALO's control) that have been frustrating for our team members. We had team members select a gift, but by the time it was 'pulled' from inventory it was out of stock, so they had to reselect. Análise coletada por e hospedada no G2.com.
I like the products that are offered on the site Análise coletada por e hospedada no G2.com.
I dislike how many points everything costs. I've received multiple awards at my company, but I can barely afford to get anything. Análise coletada por e hospedada no G2.com.
Halo service awards are a great way to show appreciation for our employees and the option to buy up additional services as we grow is a nice benefit as well. Análise coletada por e hospedada no G2.com.
The HALO system capabilities are limited when it comes to accepting eligibility and termination files. Análise coletada por e hospedada no G2.com.
They are organized and accurate. They respond quickly to inquiries and seek to help us make sure our employees are recognized for their accomplishments. Análise coletada por e hospedada no G2.com.
It would be nice to get a full refund instead of partial for unused rewards. Análise coletada por e hospedada no G2.com.
The coordinators are now able to manage employees who receives and who does not receive a gift via the reporting portal (Halo Direct). Our account representatives are attentive and very thorough in answering our questions and following-up on previous requests in a timely fashion. They have made all of the requested changes to our gift ordering site without any issues. We never heard "We cannot accommodate that request." Análise coletada por e hospedada no G2.com.
We had the same vendor for 18 years. What is there not to like. :-) This is the company's 2nd year with HALO and they have happily met our expectations. We are currently working out a few kinks (things that come up that you did not anticipate). We know that as each year passes, and we enhance the program, even more, it will be a program that employees constantly brag about because employees love celebrating milestones and this program formally recognizes all of their contributions to the company. Análise coletada por e hospedada no G2.com.
How knowledgeable the Halo Team is with our organization's programs and quick response to inquiries to help serve our employees. The regular circle of communication Halo promotes to ensure we are completely satisfied with the services. Análise coletada por e hospedada no G2.com.
Nothing, in fact I was able to provide direct feedback to our account manager to send praise for the awesome work the Halo team has and continuously offers Kinecta. Análise coletada por e hospedada no G2.com.
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Trabalhando com a HALO, eles têm sido realmente flexíveis sempre que surgem situações únicas e sempre estiveram ansiosos para nos ajudar a descobrir os próximos passos. Com a recente pandemia, eles conseguiram se adaptar facilmente para garantir que nossos funcionários recebessem seus prêmios, não importando onde estivessem trabalhando, devido ao fechamento de algumas de nossas opções típicas. Ótima equipe para trabalhar e ótimo parceiro. Análise coletada por e hospedada no G2.com.
Sem desgostos com os produtos. Acho que o grupo continua a estar no topo das coisas. Análise coletada por e hospedada no G2.com.