Avaliações em Vídeo
Avaliações 1,346 Giftogram
Sentimento Geral da Revisão para Giftogram
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The reps love that they get to choose what gift they get, instead of everyone getting the same Target gift card or company-branded item: they can use the Giftogram to get something they want for fun, or something they need at home. I've had zero complaints, only thanks since I've started using Giftogram. Análise coletada por e hospedada no G2.com.
There are still some vendors that are not a part of Giftogram, but they are so few that I've been asked about, that even those disappointed that a specific gift card was not found, immediately find another that they want, and the disappointment subsides quickly. Análise coletada por e hospedada no G2.com.
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Being in Canada, some gift cards are not usable in other countries. Giftogram allowed us to use one account that sends giftcards to all of my employees all over the globe in their currency. It's very useful for remote team lunches or celebrations.
I initially sent the wrong currency to my team member, and customer service was able to give me step by step instructions on how to fix it, and credited my account for the error. Worked out perfectly! Análise coletada por e hospedada no G2.com.
If you are not aware of the difference in exchange at first glance, it would make it even easier if this was shown right away on the payment screen. Análise coletada por e hospedada no G2.com.
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Giftogram is easy to use and the variety of gift card options for top brands is what made me select the platform. I was able to checkout with the same value of giftcard for multiple clients! Análise coletada por e hospedada no G2.com.
It would be helpful to see if recipients have accepted or used their gift cards, especially when managing multiple recipients. Sometimes, even when a gift card shows as delivered, it ends up in a recipient’s junk folder. Análise coletada por e hospedada no G2.com.
We loved using Giftogram in a few different ways. We've used it for employee rewards for teams as well as company wide events and holiday gifts. Recently we provided giftograms to our remote employees as a way to buy them lunch for a Lunch and Learn event. This helped our employees who weren't getting the catered lunches at our sites to still feel like they were part of the festivities!
Giftogram makes it easy to import employee lists too to allow for quick turnaround when we want to bulk add employees or simply update our employee listing. And funding it with an attached company credit card has been seamless and easy as well. Análise coletada por e hospedada no G2.com.
So far I really don't have any dislikes. I will admit we haven't used Giftogram to the fullest extent that we could, but love it for any quick reward needs! Análise coletada por e hospedada no G2.com.
I've used Giftogram twice; once for digital and once for physical gift cards for our whole staff. Both processes were easy and clear. It was very simple to pass on the wire process to our finance team for our large holiday order.The cards were beautiful, adding a custom message was pretty seamless, and I personally love having the ability to select multiple vendors. Even staff who made it known they don't like gift cards had a positive experience. Análise coletada por e hospedada no G2.com.
I would have preferred mroe clarity on processing time for the physical cards. I also found trying out different designs for physical cards on the UI a little clunky. I'd love to have been able to compare a couple of designs side by side to show a colleague. I would also like it to be easier to find the FAQs for the recipient experience. Análise coletada por e hospedada no G2.com.
I love that Giftogram allows recipients the agency to select the gift card that works best for them. The number of vendors to choose from is many, which is very accomodating the the people my organization serves.
Sending a digital Giftogram is quick and easy, and I like that you can upload and save custom messages and card desgins. Análise coletada por e hospedada no G2.com.
While Giftogram is ideal for digital gift cards, the physical sending process can be expensive, requiring a minimum number of card that you need to send. I typically send singluar gift cards, so I was unable to satisfy a recipient who wanted a physical card, leading me to use another service for this request.
I have also had a few gift card recipients reach out with difficulties redeeming their card, so the product may not be as user-friendly to those who are not comfortable with technology. They had difficulty accessing customer support from the redemption side. Análise coletada por e hospedada no G2.com.
GIftogram is a very easy way to reward employees with a GC of their choosing. Employees appreciate being able to choose from hundreds of different merchants, retailers, etc. It's very convenient for the employer, especially when you have employees in multiple locations throughout the country. You choose the reward and it is emailed directly to the employee - no packaging or shipping required! The Dashboard is very user friendly and I love all the types of Gift Card messages you can choose from which makes the communication about the reward special. Análise coletada por e hospedada no G2.com.
I honestly can't think of anything I dislike! Análise coletada por e hospedada no G2.com.
I like that I can easily program gift cards to go to people I am giving them to.
I also like that I can easily add money to the account so I don't have to get a credit card out to pay every time.
Having saved messages is also a great time saver, as well as campaigns.
I think the designs are really great. Análise coletada por e hospedada no G2.com.
I don't like that I sometimes have to wait for a gift card to be sent.
I also found it hard to get informations about the gift card from the "sender" side of things: for example, I wanted to send a gift card that the receiver could use in any store. It was hard to find the information that only mastercard gift cards could be used in store (thanks to digital wallets) and visa cards wouldn't work.
This led to misunderstandings with the receivers. Análise coletada por e hospedada no G2.com.
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Giftogram is a convenient way to gift and reward your employees. First off you can stack the dollars and use them when you want and in any quantity you want. I have given my staff giftograms as a on boarding gift, I give them giftogram on an ongoing basis when they hit miletones, I give them giftogram as a way of showing my apprecition for great work and going above and beyond and I use giftogram for birthdays and anniversaries. My staff loves the gift because there are plenty of options on how to use the funds, all their favorite retailers are on giftogram, and they don't have to use all of it if they don't want to, they can stack and use as much as they want and where they want, they love it, I love how easy it is and it's a win win situation! Análise coletada por e hospedada no G2.com.
It takes time for giftogram to review the request and approve the distribution, sometimes it causes a unnecessary delay if they are closed and nobody is there to approve the distribution. Análise coletada por e hospedada no G2.com.
Giftogram is so incredibly easy to use. They make gift giving painless (and even fun). The sign in process has never been an issue, they have cute designs to choose from and the selection of locations to redeem is varied enough that there literally is something for everyone. The user interface of their site is so easy and fast to navigate, which is important because I don't have a lot of time and I'm always able to send what I need to send to the person I need to send it to without drama and without delays. I definitely recommend it. Análise coletada por e hospedada no G2.com.
Sometimes there is a delay in sending out the digital gift cards from their review team or sometimes the person has their spam filters set so that it doesn't immediately show up in their email inbox. Also, I wish it were easier at a glance to see just how many places you can redeem your giftogram money. RIght now, you have to scroll and it's not completely intuitive to see all the places it is available to use. Análise coletada por e hospedada no G2.com.