Tem sido ótimo usar a plataforma para gerenciar mais de 700 dispositivos. Tem sido um divisor de águas em nossas operações monitorando o uso de dispositivos em algumas das áreas mais remotas no Nepal e Uganda. É muito fácil de usar. Análise coletada por e hospedada no G2.com.
No momento, há uma desconexão entre as informações de uso do aplicativo e o sistema central. Seria ótimo ter uma plataforma unificada onde você possa acessar as informações do dispositivo e a plataforma de dados. Análise coletada por e hospedada no G2.com.
226 de 227 Avaliações Totais para Esper
Sentimento Geral da Revisão para Esper
Entre para ver o sentimento das avaliações.
I love the web interface and how easy it is use. Everything just works and I don't have to think about managming my fleet of devices. We use seemless provisoning for even less of a headache. We can ship the device direcetly to a customer without ever having to open the box. Análise coletada por e hospedada no G2.com.
The custom roles can be hard to navigate at times, but with enough trial and error you will get the desired result. Análise coletada por e hospedada no G2.com.
We were evaluating several device management systems for growing business need. Among the final candidates, Esper beat all others in every single aspect in which we evaluated and were interested in. Apart from that, the platform is able to deliver the functionality providing a smooth and straightforward experience.
The setup process was reliably easy and migrating from the trial to the full product was very smooth.
There are two aspects that I'd like to highlight of the product's UX:
The Esper console is very intuitive and straight-forward. This is much appreciated and something we don't take for granted, as many of the alternatives that we tried were seriously playing on another level in this regard.
The Esper provisioning process is as stream-lined as it can be. This is critical, especially for large fleets of devices. Operative costs are greatly optimized when having as little set-up and maintenance as possible as Esper is able to deliver.
I'd strongly recommend Esper for use cases where you want to maintain a fleet of devices, either for internal or external use. Análise coletada por e hospedada no G2.com.
Esper provides a SDK API, which is interesting and appreciated. I'd welcome some of this functionality to be developed into the standard, SDK-less functionality that is able to be delivered with just configuration in the Esper console. Análise coletada por e hospedada no G2.com.
Esper é muito fácil de usar. Ele permite controlar o que está na tela para os usuários. Também permite ser específico para certos usuários que precisam de um pouco mais de autoridade para aplicativos e funções. É fácil de usar para o usuário e é o método preferido para o pessoal do chão de fábrica. Nossa empresa também vai adquirir o Esper para outros departamentos usarem em outras funções dentro da planta. A integração e o suporte do dispositivo são excepcionais e muito simplificados! Análise coletada por e hospedada no G2.com.
esper tem tanta funcionalidade e suporte, você realmente não pode melhorá-lo. Análise coletada por e hospedada no G2.com.
I think their support has been top notch, and their backend has been pretty straight foward. I went through probably 15 different companies and they by far had the best back end and support. Hope to have a long relationship with this company! Análise coletada por e hospedada no G2.com.
Nothing really so far. Theres a few things they were missing in the back end but theres always a way to make it work. Análise coletada por e hospedada no G2.com.
I do like how you can validate all the hardware information, including networking on the device. The remote connection ability works very well. We have even used it to locate a device that fell on the ramp of the highway buy seeing the closest location, then being able to activate and view the camera to see its position! Análise coletada por e hospedada no G2.com.
Installing apps that update automatically from Google Play is a pain to do. I just deploy apps manually. Análise coletada por e hospedada no G2.com.
The platform is user-friendly, reliable, and has streamlined our device management processes. Even when issues have arisen, the Esper team has been incredibly responsive, resolving concerns quickly and efficiently. Análise coletada por e hospedada no G2.com.
Occasional Bugs: Like any platform, occasional minor glitches or updates may temporarily disrupt functionality, but the team is quick to address these Análise coletada por e hospedada no G2.com.
Easy-to-use dashboard
customer support - especially 1 on 1 with Sudeep
used daily by CX and PMs
APi is great to work with ( integration)
easy to deploy new devices ( implementation) Análise coletada por e hospedada no G2.com.
remote access requires data saver mode
the reporting module is inaccurate ( time delays)
unable to move groups Análise coletada por e hospedada no G2.com.
1) Easy to configure blueprints
2) Easy to Deploy
3) Professional Onboarding
4) Pricing is very competative
5) Excellent configuration options - Covers pretty much everything Análise coletada por e hospedada no G2.com.
1) A few bugs in the portal. IE. Main map doesn't show all devices and their locations correctly
2) Support and account manager can be slow to respond
3) Better reporting
4) No extra MS Licenses and No Google Workspace Licenses Required Análise coletada por e hospedada no G2.com.
