Avaliações e Detalhes do Produto de Constant Contact

Initially, I was hesitant to add another subscription to my monthly expenses. However, joining Constant Contact proved to be a worthwhile investment. Their design team helped me create a professional email template, and once I had that in place, loaded my contact lists, and established a weekly email routine, everything fell into place. The results came sooner than expected - I received an inquiry from someone who had been following my email updates, requesting an interview to list their home. I secured the listing and successfully sold their property. Now, my email marketing program runs smoothly, allowing me to easily update and send weekly newsletters. The return on investment has been remarkable. Análise coletada por e hospedada no G2.com.

When I uploaded my old and new contacts, I was temporarily locked out of the system because they were skeptical about the source of my contact information. I explained that I had used multiple CRM systems over the years, and these contacts were an accumulation from those various platforms. After a lot of effort and a frustrating period of time, they restored my access and the system was back up and running. Análise coletada por e hospedada no G2.com.

Ease of use, simple layout but still looks very professional. All of our email correspondnce for our local government office to our residents goes out through Constant Contact and we've been very happy with that. It was very easy for us to implement and integrates well with our other systems. I love that you can connect your social feeds within constant contact and even plan posts from within the platform. Análise coletada por e hospedada no G2.com.

Sometimes I wish a had a bit more control over editing features when designing a new layout for an e-blast. Análise coletada por e hospedada no G2.com.

Um grande ponto para mim foi a capacidade de importar uma lista de clientes-alvo e enviar o e-mail diretamente do Constant Contact. Eu gosto de como é fácil criar um e-mail. As ferramentas de construção são bastante autoexplicativas. O custo vale o seu valor, especialmente porque é baseado em quantas pessoas você envia. Eu adoro como, quando carrego uma foto, ela se ajusta perfeitamente na caixa para mim (coisa estranha, mas um grande problema para mim no passado). Eu gosto dos modelos pré-construídos que eles oferecem. Geralmente não os uso 100%, mas eles me ajudam a ter ideias para layouts. Eu aprecio eles fazerem modelos baseados em feriados que estão por vir. Eles têm boas informações de ROI sobre e-mails enviados e listas baixáveis sobre aberturas e cliques também. Também gosto do fato de poder enviar e-mails de teste para mim mesmo do que estou criando. Isso me ajuda a ver se um e-mail provavelmente vai para o spam. Eu fiz testes que mostraram que ele ia para o spam, mudei algumas coisas na linha de assunto, e então o e-mail foi entregue corretamente. Análise coletada por e hospedada no G2.com.

Minha maior questão que tive é uma que eu gostaria que o Constant Contact, em geral, comunicasse com seus clientes. Temos um grande banco de dados do qual extraio clientes (veículos vendidos e veículos atendidos), milhares por mês. Normalmente, segmentamos bem especificamente para e-mails, mas para a Black Friday decidimos ampliar (obviamente). Fiz o e-mail e agendei para ser enviado em um momento estratégico. Entro e descubro que não foi enviado para todos. Entro em contato com o suporte e eles dizem que precisam verificar e fazer todos os tipos de perguntas para garantir que esses são nossos clientes e não uma lista comprada. Mesmo depois disso, o restante dos e-mails foi enviado de forma escalonada em um período de 48 horas. Um e-mail de Black Friday é obviamente um anúncio muito sensível ao tempo e algumas pessoas não receberam o e-mail até o último dia do evento. Todos os gerentes continuam a lembrar desse problema até hoje. Apenas um aviso teria resolvido isso (eu teria respondido essas perguntas mais cedo se soubesse). Análise coletada por e hospedada no G2.com.

We use the product for our all staff weekly notes. We've made it into an interactive way for staff to know what is happening in the district. I use it every week throughout the school year, however, have thought about finding a different platform more often than not. I like being able to see how many people are interacting with our content. Análise coletada por e hospedada no G2.com.

Strongly limited to what you can do with design in the product. More often than not, I have to refresh my screen in order to paste something into a section because the right click to past won't come up. After refreshing it then works. Your mouse has to be in a very specific spot in order for the options for text to appear. We also use the poll as a way to interact with staff and you are very limited on the number of characters allowed in the poll. Lastly, often times the text changes style and size from what you put into the section. Análise coletada por e hospedada no G2.com.

I really enjoy the different features of Constant Contact, from the landing page to the newsletter. It is so convenient to not only schedule when the newsletter is supposed to go out, but to also have it resend to non-openers! And of course, the analytics is a sweet cherry on top-- I enjoy being able to segment and break down who opens the newsletters, and who does not! Análise coletada por e hospedada no G2.com.

When I was on the free plan, Constant Contact was constantly contacting me, as frequent as 2-3 times a week. It almost made me choose MailChimp over Constant Contact, as I did not require too many features for my marketing needs. Creating the newsletter also does not allow as much freedom as say, Canva does with creating anything, or MailChimp does with arranging the layout, but I would say it is good enough. Análise coletada por e hospedada no G2.com.

I have been using Constant Contact to create a daily newsletter for our ministry for over five years. it's ease of use and platform are so much easier than what I used before. The technical support has always been excellent. I plan to continue using this platform to reach our followers. Análise coletada por e hospedada no G2.com.

the dropdown has been changed for changing color of the fonts and it is not as easy as the prior method. In fact, it is frustrating at times to get to it. Análise coletada por e hospedada no G2.com.

I love using Constant Contact as the Communications Director at my school. It is an excellent tool for efficiently sharing structured and organized information with parents. I especially appreciate the ability to create lists and tags, ensuring the right messages reach the right audience. I love the "heat map" results. Being able to see which parents viewed my communications and what links gained the most traction is an amazing tool for ensuring I am effectively communicating. I use constant contact every day for my profession. It was easy to learn how to use and make my own creative spin with the tools provided. I also love the templates provided. Análise coletada por e hospedada no G2.com.

I wish I could upload PDFs as images, I always have to turn them into PNG. It's not a big problem, though. Análise coletada por e hospedada no G2.com.

I love that I have all of my marketing tools in one place. Between email marketing, texting, CRM database, and automation emails - Constant Contacts is one of the best platforms we work with. It is easy to use, keeps all of my maketing in one place and the scheduling is super easy. I also recently began posting Social Media posts through the platform and I LOVE that I can post on all channels simultaneously. The Shopify integration is fantatic as well. I implemented it a couple of weeks ago and it has worked seamlessly. We use Constant Contacts every single day and I could not imaging running the business without it. Análise coletada por e hospedada no G2.com.

I wish I could send our MMS and not only SMS. Análise coletada por e hospedada no G2.com.

I enjoy the ease of using Constant Contact. It is quick and easy to upload new contacts. Segmenting different customer preferences is super easy with the 'click to segment' option that is available. I also enjoy that the heat map shows the amount of clicks on each area that has been clicked on in an email. Análise coletada por e hospedada no G2.com.

We create all of our emails in Canva first and then upload them into Constant Contact for distribution. Due to that, our storage fills up very quickly, and deleting pictures is not an easy process. It takes a long time and glitches a lot when you are trying to mass delete. Uploading pictures as well can take a long time. Análise coletada por e hospedada no G2.com.

Convenient

Offers basic metrics/deliverability

Variety of eblast sytles

Accessable on multiple devices

Responsive help - someone jumps on quickly during business hours to try and help

Easy to load new contacts Análise coletada por e hospedada no G2.com.

Unable to overlay images and text - sometimes spacing is slightly off due to this limitation

Requires good internet - unable to access or work on eblasts with no or slow internet

Quirky - sometimes when you go back to update something, it will not stick or the font will show up differently which is not always easy to see in the software

Tool bar only shows up when you click on a content box that you are trying to update - sometimes you have to click multiple times to for it to show up. Análise coletada por e hospedada no G2.com.