Avaliações e Detalhes do Produto de Cardinity

I like that they are cheap and quick on response. Our company managed to

switch from another provider because we saw that Cardinity offers smaller

fees per transaction. This was the main reason we switched. The reason we

stayed is because of the way they communicate with us. I like that it's direct

and personal while providing quality support. Also, and this is the best part, is

that they are quick to respond to letters. We had a few problems which we

needed to be fixed asap. We wrote to their support, hoping that if we haven't

solved the problem by the time they respond, we would use their help.

Usually, they are faster than our google skills, so they save us time and work

to help our site. Análise coletada por e hospedada no G2.com.

Oh wow, the paperwork. I don't know if it's among all the providers, but I

believe the paperwork we had to provide was excessive. It was pretty

annoying. Maybe it’s not about the amounts, but the way it was handled. The

other provider we used was much more friendly on how customers upload and

show documents. Even after onboarding, we were asked to provide proof of

transaction, etc. At least that after it’s done the experience with Cardinity is

nothing but pleasant. Análise coletada por e hospedada no G2.com.

I am a journalism student that tries to make it as an individual freelancer. My website is my first project, so I do not know much about website creation or payment gateways. While there is quite a lot of information about creating a website, I struggled to find decent info about payment gateways. Well, I chose Cardinity because a friend recommended them and have been pleasantly surprised.

My experience with finance organizations was that they always seemed that they do not have time for small clients. That is what I like most about Cardinity. Their customer support managed to help me a lot while on-boarding, integrating, etc. I felt bad that I ask too much, but they were patient and helpful with every matter I had. I have no way to compare because they are the only provider I used, but since they showed care and reason while working with me, I think about no other payment gateway. While I am still working on my website, I know that all I need to do is finish my website to start selling my services. The payments part is already being handled. Overall, incredibly happy with their support, can't wait to start selling. Análise coletada por e hospedada no G2.com.

For an individual with a lot of loose ends, it was hard to find information about how to integrate and what documents to provide. I think my process would have been a lot smoother and faster if I knew exactly what I would be asked to provide to board with Cardinity. I haven't had documents prepared, so every time I got the letter from them on what to provide, I had a fuss searching for documents, fixing the website, etc. I bet for more experienced merchants, this is no problem, but this is the only thing I struggled with yet. Análise coletada por e hospedada no G2.com.

I have been using Cardinity for a year now and couldn't be happier. What I love about them is that I do not need to worry about the payments in my online store. Payouts are regular, and on time, customers' payments go through easily, and the rate is ok. If problems do occur, all I do is write their support a letter, and they help solve it quite fast. I don't need to worry about it myself, fixing bugs, etc. For me, it's a lazy merchant's dream when it comes to online payments. Análise coletada por e hospedada no G2.com.

I wouldn't say I liked the onboarding procedure. I believe the process can be done relatively simpler and more accessible. Starting from the registration form to uploading documents, this part of Cardinity has not yet been polished that nicely.

Furthermore, the communication through emails is (I believe) outdated. A customer-friendly option would be going through the process on their website or an interactive account area. Análise coletada por e hospedada no G2.com.

I was looking for a simple/sophisticated payment provider and came across Cardinity. What I like:

- No setup fees and easy integration

- Customizable checkout look, easy to navigate account area

- Internal checkout option

I have been using them with OpenCart, and so far, I have got no problems. I also liked their customer support, responsive, easy to understand, kind, and helpful. Tho I haven‘t faced that many issues that I would need to message them Análise coletada por e hospedada no G2.com.

I wouldn't say I liked the way they communicate about their product. I wanted to dig deeper and learn about e-commerce payments, but searching for information on their website was frustrating. I had to google elsewhere and then follow whether the information matches them. They would have easily avoided emails and messages from us if their website were easier to navigate. Análise coletada por e hospedada no G2.com.

Overall, our experience with Cardinity is ok. Payouts are on time, account area is ok, payments go through. After registration there is nothing to say bad about Análise coletada por e hospedada no G2.com.

I didnt like their communication and onboarding. It took too long and sending everything via email was not pleasant for me. Furthermore I had to provide more documents than I thought I would need. Análise coletada por e hospedada no G2.com.

Fácil e simples processo de registro. Você pode abrir uma conta de comerciante em 1 dia. O processo de documentos também leva pouco tempo, até 1-2 dias. Análise coletada por e hospedada no G2.com.

Faltando pagamentos alternativos, mas prometido que esse recurso seria ativado em breve. Análise coletada por e hospedada no G2.com.

Suporte ao cliente rápido e útil, taxas baixas, muitas opções de integração Análise coletada por e hospedada no G2.com.

Idiomas adicionais de checkout externo seriam úteis Análise coletada por e hospedada no G2.com.

All started nice with a good support and somehow long onboarding. Análise coletada por e hospedada no G2.com.

It seems like my main mistake when joining them is that I disregarded other users reviews . Análise coletada por e hospedada no G2.com.

Honestamente, eles pareciam ser extremamente minuciosos no aspecto de KYC (conheça seu cliente), o que geralmente é um bom sinal. Eles suportam pagamentos por assinatura, o que é um requisito importante no meu negócio.

Eles também aceitam todos os principais cartões de crédito e débito por um custo mínimo de apenas 0,25 EUR + 1,3%, o que é inédito. É basicamente o preço mais amigável do mercado e, além disso, pode diminuir ainda mais dependendo do seu volume de negócios (e de quão simpático você é com a equipe ;D).

Além disso, fácil e suave integração com o seu sistema de gestão de e-commerce, eles fornecem um guia claro sobre os procedimentos de integração. A equipe também é amigável e fácil de conversar, não parecia estar falando com robôs, mas com pessoas normais que estão tentando fazer seu trabalho da melhor forma possível. Análise coletada por e hospedada no G2.com.

Na verdade, eles estavam sendo realmente irritantes com os requisitos de documentação, continuavam pedindo documentos aleatórios sobre acionistas aleatórios, que não tinham nada a ver com o processamento de pagamentos, e não de uma vez. Então, eles diziam algo como "ah sim, precisamos de mais um documento que é a certidão de nascimento e então você pode processar o pagamento", e depois de 5 dias "ah e agora outro documento".

Eu entendo absolutamente os requisitos de KYC, e aprecio um processador de pagamentos que segue as regras. Só acho que foi excessivo e fez o processo demorar muito mais do que deveria. O processo de outro processador de pagamentos foi muito mais rápido.

Acho que se a Cardinity pudesse enviar a lista completa de documentos necessários, em vez de pedi-los um por um em sequência, isso basicamente resolveria a principal coisa que não gostei sobre eles. Novamente, um bom KYC significa que eles se importam e são conformes, o que é uma coisa boa. Só não gostei do processo. Análise coletada por e hospedada no G2.com.