Technical support is super responsive and there is a wealth of resources available in the Community platform. Análise coletada por e hospedada no G2.com.
Newcomers to GDSN data publication in general and 1WorldSync in particular would find it a little difficult to get started Análise coletada por e hospedada no G2.com.
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They provide so many tools services now included with Item Management to help your business grow and thrive! They are always looking ahead to keep innovation and bringing useful tools to their customers! Análise coletada por e hospedada no G2.com.
Sometimes the system can operate slowly and get bogged down. It has improved over the years, but still could move a bit quicker. Ex: saving product page data or when working with imagery. Análise coletada por e hospedada no G2.com.
I came in knowing very little about what 1worldsync had to offer, I left filled with much more knowledge than I had ever known about. So many opportunities available to help grow the company. Análise coletada por e hospedada no G2.com.
So much information to absorb, in a small amount of time. Análise coletada por e hospedada no G2.com.
A lot of individuals that can help anwser questions regarding setting up product in the stores. Análise coletada por e hospedada no G2.com.
It can be very tedious all the information that needs to be filled out to set items up, very time consuming and repetivie Análise coletada por e hospedada no G2.com.
Nothing anymore. Absolutely nothing. Writing this for minimum char Análise coletada por e hospedada no G2.com.
Worldsync changed the interface for some reason, not sue why, the old interface was just fine, made sense, was quick to set up and publish items. This new interface was designed by blockheads who have never had to setup 100 items in 2 days. Now it's confusing, irritating, and I don't really use it anymore because it's not worth the extra time I spend doing it. Análise coletada por e hospedada no G2.com.
1WorldSync is a user-friendly system that makes item build, maintenance and publication easy, even for a first-time user. The system is intuitive and easy to navigate. There is a support team available to assist when the need arises. Análise coletada por e hospedada no G2.com.
The system times out too quickly, and there are delays in processing, which I know is normal for any system. I would love to see more education for the service center on standards and how to apply them when assisting vendors. The critical error in Item Management that allows suppliers to publish items without the basic, core GDSN attributes, causing errors, bad data, and rework, which all delays item set-up and negatively impacts data quality. Análise coletada por e hospedada no G2.com.
Customer service staff are constantly helpful for any and all inquiries. Even uncertainties that require a quick question are always supported. Account management staff tend to be fast on communications too. The enriched content solutions function easily for their purpose. Análise coletada por e hospedada no G2.com.
Recent shifts to moving information away from an online portal into a community based FAQ are awkward. Metrics reporting uses an older platform that's a little slower too. Análise coletada por e hospedada no G2.com.
The best part of using 1WorldSync is that it easily has user group sessions for learning and discussion. I use the platform every day and I seem to find at least 3 new features that I was unaware of every time I attend a learning session put on by the 1WorldSync team. Implementing new products is simple, and the entire platform is easy to learn with the provided training or customer support. Análise coletada por e hospedada no G2.com.
The hardest part about using this platform is wasting time populating data that could have been mass-uploaded had I known the option was available. Análise coletada por e hospedada no G2.com.
1WorldSync valoriza os relacionamentos e está constantemente encontrando maneiras para os usuários aprenderem e conhecerem tudo sobre suas ofertas. Os grupos de usuários que eles estão oferecendo têm sido extremamente úteis para minha empresa pessoalmente. Análise coletada por e hospedada no G2.com.
Não tenho certeza se já tive um momento em que não fiquei satisfeito com o suporte ao cliente deles. Análise coletada por e hospedada no G2.com.
