Ao avaliar as duas soluções, os avaliadores consideraram Medallia Customer Experience mais fácil de usar. No entanto, Fuel Cycle é mais fácil de configurar e administrar. Os avaliadores também preferiram fazer negócios com Fuel Cycle no geral.
We established a good connection and trust with Fuel Passenger during the research and onboarding phases of setting up our online community. All our requests were considered and approved. They communicate with us frequently and have really helped us tat...
As a DIY tool for us, it has been disappointing to see that some of the bolt on tools offered have significant down time that we have to plan around. Additionally, I would wish for a bit more proactivity from the account team - bainstorming solutions with...
Os recursos de relatórios personalizados e as informações detalhadas contidas nas análises são meus recursos favoritos na plataforma.
Os serviços gerenciados precisam ser bem elaborados.
We established a good connection and trust with Fuel Passenger during the research and onboarding phases of setting up our online community. All our requests were considered and approved. They communicate with us frequently and have really helped us tat...
Os recursos de relatórios personalizados e as informações detalhadas contidas nas análises são meus recursos favoritos na plataforma.
As a DIY tool for us, it has been disappointing to see that some of the bolt on tools offered have significant down time that we have to plan around. Additionally, I would wish for a bit more proactivity from the account team - bainstorming solutions with...
Os serviços gerenciados precisam ser bem elaborados.