Comparar Deutsche Telekom Contact Center e Lumen Contact Center

UB

Usuário Verificado em Banking

They have great functionality in their business process. The contact center themselves streamlines the whole process and makes everything run smoothly.

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Usuário Verificado em Logistics and Supply Chain

it have multiple channel support for the customers like email chat support a good contact centre user friendly interface it is easy to implement with using the features of artificiall intelligence and automation

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Usuário Verificado em Retail

Sometime the historical call data is inaccurate and it seems like CenturyLink has ridiculous amount of teams / groups that seem not communicate very efficiently when an issue occurs, this causes the resolution time to be extraordinary long.