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4.4 out of 5
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JR
Joshua R.
Advisor
Small-Business(50 or fewer emp.)
What do you like best about ZyraTalk?
The suite of products they offer provide a user-friendly approach and the working relationship with their team, from sales, support to product is stellar! The entire team is focused on driving results for their customers and willing to help in any way possible. From the direct care Sales and Support provides, to the updates and enhancements Operations and Product develops based upon user feedback, you can tell that ZyraTalk puts their customers first! Review collected by and hosted on G2.com.
What do you dislike about ZyraTalk?
I love how easy it is to implement and if I do have a question, they are quick to assist. Currently, nothing to dislike. Review collected by and hosted on G2.com.
3 out of 4 Total Reviews for ZyraTalk
4.9 out of 5
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CB
Chase B.
Sr Account Executive | Podcast Co-Host of the Sales Players
Marketing and Advertising
Mid-Market(51-1000 emp.)
What do you like best about ZyraTalk?
Love the tech of being able to book calls and leads on websites and throught the phone. It really works
Great for trades, HVAC, Pest control, Roofing, Solar Review collected by and hosted on G2.com.
What do you dislike about ZyraTalk?
I can not do my laundy as well The saff at ZyraTalk is amazing Review collected by and hosted on G2.com.
CT
Christina T.
Small-Business(50 or fewer emp.)
What do you like best about ZyraTalk?
We are new to using ZyraTalk but so far we have been very pleased with the functionality of this multi-channel web chat platform. More than the web chat itself, the ZyraTalk team is very responsive and quick to answer questions and assist when needed. I had asked for our AI powered web chat to be more customized to our needs and demographic, and their customer service team turned around my requests within hours and exceeded my expectations. Review collected by and hosted on G2.com.
What do you dislike about ZyraTalk?
We have been pleased with everything so far! Review collected by and hosted on G2.com.
AL
Amanda L.
Small-Business(50 or fewer emp.)
There are not enough reviews of ZyraTalk for G2 to provide buying insight. Below are some alternatives with more reviews:
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Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
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Zoho Desk
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Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
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Salesforce Service Cloud
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Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Intercom
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Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
9
HubSpot Service Hub
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Customer service software that makes it easy to manage and connect with customers, and truly
help them succeed. You’ll make customers happier, keep them longer, and grow your business
faster. Service teams can show the value of their work and prove an actual return on investment
because Service Hub is part of the HubSpot CRM platform.
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