Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Zscaler Internet Access Reviews & Product Details

Surender K.
SK
Support Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

It’s a bundle of security services. ZScaler Internet Access proxies your Internet traffic and runs it through URL content filter lists. ZScaler Private Access puts connection brokers between your clients and servers that hide real IPs from each other and force every server connection to go through a login or SSO process. There are more bells and whistles, but those are the two major biggies. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Potential for slower internet speeds due to traffic routing through the cloud, a complex configuration process, a user interface that can be difficult to navigate, and occasional connection issues which can impact user experience, especially when dealing with latency-sensitive applications; additionally, some users may find the extensive feature set overwhelming, leading to underutilization of certain functionalities Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

As I am working in a compliance based role. It's crucial to be secure while accessing secured data so, I always use Zscaler to secure my internet connection. Review collected by and hosted on G2.com.

Zscaler Internet Access Overview

What is Zscaler Internet Access?

Zscaler Internet Access™ (ZIA) is the world’s leading secure web gateway (SWG), delivering cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps. Enterprises worldwide have spent billions on firewalls, yet breaches are increasing. The problem is simple: traditional firewall-centric architectures are no longer effective against cyberthreats. Built on the principle of least privilege, Zscaler’s proxy architecture enables full TLS/SSL inspection at scale, with connections brokered between users and applications based on identity, context, and business policies. Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience (up to 40% faster than legacy security architectures) to boost productivity and increase business agility. • Modernize your security architecture: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform.

Zscaler Internet Access Details
Product Website
Languages Supported
German, English, French, Japanese, Spanish, Chinese (Traditional)
Show LessShow More
Product Description

Zscaler Internet Access delivers the complete security stack as a service from the cloud.


Seller Details
Seller
Zscaler
Company Website
Year Founded
2008
HQ Location
San Jose, California
Twitter
@zscaler
16,372 Twitter followers
LinkedIn® Page
www.linkedin.com
8,427 employees on LinkedIn®
Ownership
NASDAQ:ZS
Total Revenue (USD mm)
$302
Description

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.


ZI
Overview Provided by:

Recent Zscaler Internet Access Reviews

Ankit S.
AS
Ankit S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Reliable and Secure Internet Access Solution"
Construction is a breeze, thanks to online performance focused on seamless delivery and unobtrusive security implemented with cutting-edge methods,...
Akshay K.
AK
Akshay K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Recommend Zscaler internet Access."
It is easy to use and the implimentation with good integration.
sachin g.
SG
sachin g.Small-Business (50 or fewer emp.)
4.5 out of 5
"Having Secure Internet Access for My Team"
What i like about Zscaler Internet Access is that it provides security and it's very easy to use. I was able to monitor and filter traffic in real ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Zscaler Internet Access Media

Product Demo
Play Zscaler Internet Access Video
Product Demo
Customer Story
Play Zscaler Internet Access Video
Customer Story
Customer Story
Play Zscaler Internet Access Video
Customer Story

Official Downloads

Answer a few questions to help the Zscaler Internet Access community
Have you used Zscaler Internet Access before?
Yes

115 out of 116 Total Reviews for Zscaler Internet Access

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Zscaler Internet Access Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zscaler Internet AccessQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
sachin g.
SG
Co Founder
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

What i like about Zscaler Internet Access is that it provides security and it's very easy to use. I was able to monitor and filter traffic in real time. It is cloud based that means no dependency on our physical hardware, making scaling easy for my team. The integration with other security tools is also very easy task, and the UI is very Intuitive for onboarding. Their customer support is also very supportive when i mailed them i got reply within 4 hours. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Well though i am mostly satisfied with their services but sometimes latency during high traffic times can be challenging though it's not very frequent. Apart from this the pricing can be more affordable for smaller businesses. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

The main problem that the Zscaler Internet Access solves is that it's super easy to use and keep our internet secure, no matter where our team is working from. It takes care of security through the cloud, so we don’t need to rely on physical firewalls or complex setups. It has really helped us protect our data and avoid cyber threats, as All of my team is working remotely. Review collected by and hosted on G2.com.

Ankit S.
AS
Coders - AI Training
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zscaler Internet Access?

Construction is a breeze, thanks to online performance focused on seamless delivery and unobtrusive security implemented with cutting-edge methods, all displayed and managed through a user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

During peak hours, Zscaler Internet Access lags and slows down productivity. New users may have difficulty getting the initial setup going, while training is recommended to better utilize its many features. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access increases security and performance by blocking threats, protecting data, and providing safe, seamless web access. Its cloud-based setup is scalable, easy to manage, and improves productivity while ensuring compliance with data protection policies. Review collected by and hosted on G2.com.

NK
Cybersecurity Presales
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

Zscaler portal is user friendly, they have 160 plus data centres across the globe.It is completely cloud native SaaS solution. No requirments of hardware for deploying zscaler Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

more granular controls when accessing internet or private applications needs to be developed Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

securing internet acces to employees irrespective of locations and irrespective of internet connectivity. Review collected by and hosted on G2.com.

Nachiket K.
NK
Data Scientist-I
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

Z scalars simplifies the secured access to company internal tools and data. While working remotely this is essential for secured acess Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Some times automatically get turned off. When you try to access tools, this is creates hassel situation Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Sucired access to while working in remote environment Review collected by and hosted on G2.com.

DEVENDRA G.
DG
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

I like how it protects acessing the browser from non-trsuted internet resources.

and its gets connect automatically on my computer as soon as i open the system and its easily connects to vpn. Customer Support is very helpful and easy to use the software. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

sometimes there is issue connecting to vpn on with home wifi Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

it protects my office system from all non trsusted resources so that i can browse securely. Review collected by and hosted on G2.com.

Alok M.
AM
Delivery Software Engineer 3
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

The beat thing about Zscaler Internet Access is the ease of use. My previous company had a mandate to use Zscaler and with just a mouse click it would connect without a need to enter or remember passwords. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Nothing, it is very easy to use. Just a mouse click Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler helped me to work on the client network without actually needing me to go to client location with remote von. Review collected by and hosted on G2.com.

Anjali J.
AJ
Transaction Risk Investigator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

User Friendly and straight forward. We dont need to be an expert to use it. So simple and automated. Dashboard is very simple and easy working. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

sometimes it is slow loading. I dont know if it is my optimization problem. But I feel its a bit slowing down some times Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

security being a major concern, since gere everything is cloud based security level is high Review collected by and hosted on G2.com.

Verified User in Investment Banking
TI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

Reconnects automatically when device restarts

No need for unnecessary reauthentication

Good UI and UX Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Sometimes it doesnt allow access to some websites even if zscaler is off because of which have to log out so as to access it(for example: chatgpt) Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Not allowing hacking of confidential data and creates a boundary between work and personal data thus helping to organise data efficiently Review collected by and hosted on G2.com.

Nathan S.
NS
Information Security Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Products used within Zscaler Cloud Security Platform: Zscaler Internet Access
What do you like best about Zscaler Cloud Security Platform?

What I enjoy about ZScaler Cloud Security Platform is it's zero trust architecture. It allows for every connection to be authenticated and encrypted. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Cloud Security Platform?

One downside of ZScaler is it's complex initial setup. It can be time consuming and requires a steep learning curve, which can be challenging for smaller teams. Review collected by and hosted on G2.com.

What problems is Zscaler Cloud Security Platform solving and how is that benefiting you?

Enterprise security Review collected by and hosted on G2.com.

Balaji V.
BV
Client Partner - North America
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

This allows me not to worry about the policies of the sites I can access and what the sites need to avoid in case of security issues. Zcaler gives me proper protection over the internet to block non-policy-abiding sites and block traffic over there. Also most of its process are automated. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

I always feel it's been protecting me from harmful access over internet, there is certainly nothing to dislike about it, since it gives me a seamless experience too. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

If my organization doesn't use Zcaler, it would be an issue of getting my traffic into unauthorized sites and harmful sites, which can result in viruses or data loss. Also, we tend to go through a lot of ads. But with Zcaler, all the above problems are rectified, since I have secure access to the internet and abide by policy in all terms. Review collected by and hosted on G2.com.