- Zscaler Internet Access is a cloud-based security service that proxies internet traffic and runs it through URL content filter lists, providing secure access to company internal tools and data.
- Users like the ease of use, the ability to monitor and filter traffic in real time, the seamless integration with other security tools, and the responsive customer support that often replies within four hours.
- Users mentioned issues such as latency during high traffic times, a complex configuration process, occasional connection issues impacting user experience, and a high pricing that may not be affordable for smaller businesses.