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Cisco Umbrella Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

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Cisco Umbrella Reviews (282)

Reviews

Cisco Umbrella Reviews (282)

4.4
282 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and effective DNS protection, which helps block malicious sites before threats reach devices. The cloud-based deployment simplifies management and scaling, making it a reliable choice for organizations. However, some users note that the pricing can be a barrier for smaller businesses.
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Dnyanesh M.
DM
Senior Secops Engineer
Security and Investigations
Enterprise (> 1000 emp.)
"Proactive Security and Seamless Integration"
What do you like best about Cisco Umbrella?

I really appreciate Cisco Umbrella for its proactive nature in blocking DNS hits to malicious websites. It does a wonderful job by maintaining a list of malicious links and promptly blocking them when an unaware employee clicks on such links. This feature is very proactive and helps safeguard our organization from malicious exposure. I also find the DNS management aspect impressive, as Cisco handles all the technical parts, making it easy for us to just plug the solution into our endpoints and ensure everything is safeguarded. The onboarding process was pretty straightforward with neat documentation, and using the cloud-based solution made it perfect and easy to deploy. I must say, I rate it 10 out of 10 for recommendations. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There was a lack of AI innovation in Cisco Umbrella. When I was using it, there was no AI in that solution. That's something they can improve on. FYI I used cisco unbrella from 2021 to early 2025. They may have improved in this space in last 2 year. Review collected by and hosted on G2.com.

Tejas J.
TJ
Network Security Architect
Enterprise (> 1000 emp.)
"Great product for DNS Security and intrinsic component for Cisco's Zero Trust - SASE infrastructure."
What do you like best about Cisco Umbrella?

Implemented Cisco Umbrella as our de-facto DNS security solution for outbound internet traffic. Saw immediate wins, by seeing drastic reduction in number of the DNS requests towards crypto mining sites, CnC sites. Helped enforce domain based filtering, providing domain reputation scores (which fed into TPRM assessments) for partners. Ease of use (all you need to do is configure Cisco Umbrella as DNS forwarder) .Easy to implement as all you need to do is configure the Cisco Umbrella anycast IPs as DNS forwarder. Cisco's customer support is proactive, however there are typically no issues considering the platform is fairly stable. The domain whitelisting / re-categorization turn around time is typically quick between 24-36 hours, for most of the cases we had. Easy to integrate with Cisco SIG, easy to implement the Cisco VAs, on different form factors - vSphere / AWS cloud, etc. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There is no integration between Cisco Umbrella with third party next generation firewalls such as Palo Alto firewalls / Prisma Access or Fortinet firewalls, which implies that the encrypted channel established between Cisco Virtual Appliances (VAs) and Umbrella cloud cannot be decrypted if SSL decryption is enabled on the perimeter firewall. Review collected by and hosted on G2.com.

MANI CHANDRA T.
MT
Analyst
Enterprise (> 1000 emp.)
"Powerful Threat Management, Needs Better Search Functionality"
What do you like best about Cisco Umbrella?

I like Cisco Umbrella because its interface is neat and makes finding options easy. It's also straightforward to block things globally. Plus, it's easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Search options need to be improved since I can't search the required URLs easily. Smarter filtering options like user + device + location together would help. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Enterprise (> 1000 emp.)
"Nice, Clear and easy to use for web filtering ,"
What do you like best about Cisco Umbrella?

We are using Cisco Umbrella to integrate with SD-WAN Edge devices to provide cloud based security. This helps us to layoff the security analysis and logs storage responsibilities from the SD-WAN Edge routers. One use-case of Cisco Umbrella usage is to integrate using manual IPSEC Tunnels and the other use-case is to implement auto IPSEC tunnels using APIs. The third use-case of using Cisco Umbrella is for a DNS Security where the internet bound traffic is routed towards Cisco Umbrella first for the security assessments. Once the device is integrated using any of these use-cases, we can implement the policies from the Umbrella portal for carrying out the desired level of security hardening.

In my opinion, Cisco Umbrella is a pretty cool cloud based security service that can help enterprises to meet their cyber readiness and security compliance. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Use of new APIs for auto SIG Tunnels is not working

The Cisco Umbrella logs on vManage are not displaying the detailed information Review collected by and hosted on G2.com.

JK
IT Engineer
Mid-Market (51-1000 emp.)
"Open Dns -Cisco Umbrella"
What do you like best about Cisco Umbrella?

Cisco Umbrella is a robust cloud-delivered security platform that provides reliable protection against a wide range of online threats. Its DNS-layer security is highly effective in blocking malicious domains before a connection is even established, offering a proactive first line of defense.

The platform is easy to deploy and integrates seamlessly with existing security infrastructures. Its intuitive dashboard and detailed reporting capabilities make it simple to monitor threats, manage policies, and gain insights into network activity.

One of the standout features of Cisco Umbrella is its ability to protect users both on and off the corporate network, making it especially valuable in today’s hybrid and remote work environments. The added layers of protection, including secure web gateway (SWG), firewall, and cloud access security broker (CASB) functionalities, provide comprehensive coverage without adding complexity.

Overall, Cisco Umbrella is a powerful and reliable solution for organizations looking to enhance their cybersecurity posture with minimal overhead and maximum visibility. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Cisco Umbrella can be relatively expensive for smaller organizations, especially when scaling across many users. Additionally, its advanced configuration options may require a learning curve for less experienced administrators. Review collected by and hosted on G2.com.

Anthony Manuel B.
AB
Software Quality Assurance Team Lead | Sr. Software Developer In Test
Mid-Market (51-1000 emp.)
"Reliable Cloud Security and DNS Protection with Easy Deployment"
What do you like best about Cisco Umbrella?

Cisco Umbrella is very effective at providing DNS-layer protection, blocking malicious domains before threats can reach users or devices. The cloud-based approach makes deployment and scaling extremely simple, with minimal infrastructure overhead. The reporting dashboards are intuitive and provide valuable insights into threat activity, allowing administrators to act quickly. Integration with other Cisco products also strengthens the overall security ecosystem and enhances visibility across the network. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

While Cisco Umbrella is powerful, the pricing can be a barrier for smaller organizations, as costs increase with scale. Some advanced policy configurations require additional expertise to fine-tune properly. In addition, reporting customization could be more flexible to allow deeper drill-downs. Despite these points, the platform remains highly effective for enterprise-level protection. Review collected by and hosted on G2.com.

Rishabh S.
RS
MTS
Computer Software
Small-Business (50 or fewer emp.)
"Easy to use with customer support"
What do you like best about Cisco Umbrella?

Cisco Umbrella protect us from intruders and cyber threats. Their platform is user-friendly as they have a good navigation system along with the personalised chatbot present over their website. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The 14 Day Free Trial of Cisco Umbrella DNS should be increased to 30 days and pricing should be decreased as it offers good value for the features and protection. I thing the website performance can be improved. Review collected by and hosted on G2.com.

ZG
Security Engineer
Security and Investigations
Mid-Market (51-1000 emp.)
"Cisco Cloud Security with Umbrella"
What do you like best about Cisco Umbrella?

Cisco's cloud services are so applicable for new customers. You can deploy easy and quickly to the new servers. And security performance wonderfull. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I think, user face can be renew again. I t seems so old and color choice not good. Otherwise there is no problem with performance. Review collected by and hosted on G2.com.

RL
Security Architect and Analyst
Enterprise (> 1000 emp.)
"A good system for protecting against browsing malicious websites"
What do you like best about Cisco Umbrella?

When the system is implemented, there is automatic protection against malicious traffic from within the internal network. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The management console is slow,There have been no improvements to the system over the years. Review collected by and hosted on G2.com.

Seshu A.
SA
Network Manager
Mid-Market (51-1000 emp.)
"Open DNS"
What do you like best about Cisco Umbrella?

filtering the Packets was very excellent Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Display contents in the app should improve Review collected by and hosted on G2.com.

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GU
Guest User
Last activity over 2 years ago

What is Cisco Umbrella used for?

GU
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What is Open DNS Personal Internet Security used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

23%

Perceived Cost

$$$$$

How much does Cisco Umbrella cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 10 purchases.

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Cisco Umbrella Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports
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Cisco Umbrella