ZoomInfo InboxAI Reviews & Product Details

ZoomInfo InboxAI recommends playbooks based on your data, provides health score and retention probability, coaches your team to be proactive and assists them when out reaching their customers. Days to implement in your Salesforce and Gainsight (optional).

With Komiko there's no risk of duplicates, and it ensures a smooth sales to CSM hand off – CSMs see the discussion and all documents exchanged inside Komiko's timeline.

1. Supports multiple signals including team’s engagement via email, usage data, order frequency and customer service. Advantage: Goes beyond SaaS companies. Currently supports industries like managed services, manufacturing and distribution, companies that do not have daily usage data.
2. Recommends Customer Success playbooks based on applying ML model on customer’s and benchmark data. Advantage: Cuts implementation time from months to days.
3. Predicts accounts retention and expansion probability (health score). Advantage: Not relying on subjective CSM judgment.
4. Provides on-going coaching and assistance for each Sales and Customer Success Manager. Advantage: Komiko’s coaching ensures proactive behavior and Komiko’s assistance boosts productivity.
5. Natively embedded in Salesforce, leveraging any relevant data including: accounts, opportunities, cases, contacts, activities.

ZoomInfo (Nasdaq: ZI) is a global leader in go-to-market intelligence solutions. Our platform empowers business-to-business sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of contacts. The company’s large and diversified customer base consists of over 20,000 customers from global enterprises, mid-market companies, and small businesses. On June 4, 2020, ZoomInfo became a publicly traded company, listing on Nasdaq as one of the largest technology initial public offerings of the past decade. ZoomInfo is headquartered in Vancouver, Washington and employs over 2,500 employees with offices across the U.S., Israel, UK and India. ZoomInfo celebrated a banner year for company culture awards in 2021! In addition to the 15 Comparably Awards, ZoomInfo was named to Fortune’s list of the Best Workplaces for Millennials as well as several top workplace awards in Oregon/Southwest Washington, Michigan, and Washington. ZoomInfo was also honored by MassTLC for its Inclusivity Impact and by the Worksite Wellness Council of Massachusetts for its corporate health improvement and wellness program. ZoomInfo has a hybrid work model with some employees fully remote, and others working remotely and coming into the office a few times a week.

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Overview Provided by:

Caitlin Coen

Senior Manager, Customer Marketing