The OCR tool is easy to use, and the support has been fantastic. Our account manager is always quick to help—our issue was fixed in under an hour, which we really appreciated Review collected by and hosted on G2.com.
The slowness, sometimes it takes a while for it to load. Review collected by and hosted on G2.com.
1. It is possible to automate 90% of items with rules.
2. The work can be edited/saved and resumed anytime.
3. Bill Payments are automatically created to close A/P register. Review collected by and hosted on G2.com.
1. The initial setup for reading statements is complex and requires external help.
2. There are some hard limitations such as recognizing discounts which partially can be worked around by customizing vendors.
3. It would be great if connection to the bank could be established so no manual uploads have to be done. Review collected by and hosted on G2.com.
ZoneCapture is an easy to use platform that accounts payable (AP) workflow for accounting firms and their clients. It connects effortlessly with accounting software, automating the recording and processing of AP transactions, thereby simplifying the entire procedure. The automation feature has become a vital part of our operations, as we rely on it regularly, whether daily or weekly, depending on the demands of our clients. Review collected by and hosted on G2.com.
One issue we've faced is dealing with " errors" these error can cause zonecapture items to fail syncing correctly with the accounting software. Resolving these problems can be challenging at times, as the error messages are not always clear, making the troubleshooting process more complicated. Review collected by and hosted on G2.com.
ZoneCapture has transformed how we handle bill bookings, making the process far more efficient and user-friendly. The learning functionality allows the system to adapt over time, while the ability to configure settings at the supplier level adds a personaIized touch that aligns with our specific needs. ZoneCapture is a robust and reliable solution that combines efficiency, adaptability, and accuracy. Review collected by and hosted on G2.com.
While the tool occasionally experiences slower loading times and minor glitches following updates, these are addressed promptly, minimizing any disruption to our workflow. Review collected by and hosted on G2.com.
The amount of bills it can handle, and its integration with Netsuite Review collected by and hosted on G2.com.
The Scanning of the pdf's, most of the bills end up on the subsidiary where the badly recognised bills go to.
It's a bit slow getting into scan of capture.
customer support replies decently fast, but sometimes I have to wait multiple days. Review collected by and hosted on G2.com.
Easy to use experience. Fast "installation". NS integration. Review collected by and hosted on G2.com.
For the price of the implementation, we expected a ready-to-go result, not just support. Review collected by and hosted on G2.com.
Zonecapture has been a game changer for our workflow, boosting accuracy and efficiency, setting it up was easy use and everyone is happy with how well the system works on the both plaform, i use zonecapture often and their customer support is fantastic always instant respond and super helpful in solving any issues. Review collected by and hosted on G2.com.
I was annyoyed that it didn't record invoice numbers for certain invoices taht no longer an issue for me. Review collected by and hosted on G2.com.
Fully integrated with Netsuite, a huge time saver. No more lost invoices. Review collected by and hosted on G2.com.
sometimes the processing time. But we know how to bypass it by opening multiple windows at once Review collected by and hosted on G2.com.
Website is modern and user friendly making it simple to navigate, thank to the team instant responses transitioning to the website was smooth and free. we were especially impressed by features like tracking bills down to specific account numbers and location, customizing reports, and updating information in bulk. on top of that their customer service has been exceptional. Review collected by and hosted on G2.com.
I have found it hard to make changes to invoices once they've been sent. Review collected by and hosted on G2.com.
The most helpful part of the automation process is the ease of accessing all documents with just a quick search. It beats the old filing cabinet days for sure! Eliminating the manual data entry has been a game changer. Review collected by and hosted on G2.com.
The complication when needing to make any change to our workflow Review collected by and hosted on G2.com.
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Averages based on real user reviews.
2 months
7 months
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Estimated Price
Per Year
Based on data from 4 purchases.
