Zoho SalesInbox Pros and Cons

it has a complete package and leaves nothing out. it has a customizable feature that can help you. I would rate it medium in quality. In other words it will handle the small to mid-sized company. I don't think it is ready for enterprise level. Review collected by and hosted on G2.com.

Somewhat clunky and not as intuitive at it needs to be. I found the training time and getting sales and support on board was double that of our last CRM. The features are rich but I think that should have a streamlined version to simplify for the sales force. Before I owned my own company I was forced to use SalesForce by the companies I was employed with. What I became was a SalesForce user and updater instead of a sales person. It plagues that salesperson and causes issues in productivity, in which it should be the opposite. Review collected by and hosted on G2.com.

This is the tool that need any sells persons in zoho. It was a easy tool to use, helped a lot of us to reach our sales goals , send the right e-mail, at the right moment. Following our pipe records. Review collected by and hosted on G2.com.

There is nothing to say negative about this particular software of zoho. I found 0 problems with it during a year Review collected by and hosted on G2.com.

The way the processes are automated creates a really user friendly view of your leads and contacts with them. The program operates in a way that makes me feel we are paying a moderate fee monthly, but the program is in unbelieveable in value to a small start up business. We are still I,plementing processes for our leads and this has made our areas for improvement much more visible than our DIY struggle. Review collected by and hosted on G2.com.

Seeking help and step by step tutorials is not always the easiest, but a pretty user friendly platform once you get over the learning curve. Review collected by and hosted on G2.com.

It tracks emails that you sent. You can set rules to organize your activities and prioritize which activities are worthy of further activities. Integrates with other products, such as Zoho CRM, Zoho Mail

Review collected by and hosted on G2.com.

I am confused by the positioning of this product. It duplicates functions from Zoho CRM and Zoho Mail. I can understand the need for AI to sieve through emails and highlight important sales activities so that humans can decide on follow up. But there is no substitue for human gut feel and it cannot replace an actual salesperson, yet. Review collected by and hosted on G2.com.

Unlike other pipeline tracking software, Salesinbox is not over-cluttered. It says exactly what you need to know - Who's opening your emails, and what they're doing. The data is presented in an easy to understand manner. Review collected by and hosted on G2.com.

Although SalesInbox is not cluttered, the interface is not smooth. I personally find that there are too many tabs - it made the learning curve steeper and harder to keep track of my information. Review collected by and hosted on G2.com.

Zoho Salesinbox, syncs with your Google email business mail and other Email providers Review collected by and hosted on G2.com.

Zoho SalesInbox has a lot of options to choose from so it is hard not to like Review collected by and hosted on G2.com.

Sales InBox allows my marketing team to quickly focus on what is most important for new market penetration, continued market development, and continuing customer relations through their easy-to-use customer relations management system. Review collected by and hosted on G2.com.

I don’t like how it can be challenging to set up new filters and categories within the category, but with practice it can be done and is incredibly rewarding for further drilling down into your customer base. Review collected by and hosted on G2.com.

Its a new way of following up with sales leads and referrals Review collected by and hosted on G2.com.

My only gripe with this software is how it integrates with my contacts and leads Review collected by and hosted on G2.com.

I like that I am able to see emails connected to deals at a glance Review collected by and hosted on G2.com.

I dislike that not all email addresses listed in my contacts/leads immediately show up in the correct category. Review collected by and hosted on G2.com.

The best thing is the tracking and notifications of the most important conversations, it is fast and can be easily automated. Review collected by and hosted on G2.com.

it should be a bit more intuitive and a little easier to use Review collected by and hosted on G2.com.