You must be logged in to access this page.
Save to My Lists

Zoho SalesInbox Reviews & Product Details

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

The best thing is the tracking and notifications of the most important conversations, it is fast and can be easily automated. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

it should be a bit more intuitive and a little easier to use Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

You can include the zoho team to adapt the needs of your company to zoho salesinbox Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

the best thing is that you can follow up client to client and organize so that you can find the requirements of each of them Review collected by and hosted on G2.com.

Zoho SalesInbox Overview

What is Zoho SalesInbox?

Turn unopened emails into closed deals with the only email client built exclusively for salespeople.

This product is included in:
Zoho SalesInbox Details
Show LessShow More
Product Description

Turn unopened emails into closed deals with the only email client built exclusively for salespeople.


Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,600 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Recent Zoho SalesInbox Reviews

JU
JB Floyd U.Small-Business (50 or fewer emp.)
3.0 out of 5
"Does It Job But a Little Clunky"
it has a complete package and leaves nothing out. it has a customizable feature that can help you. I would rate it medium in quality. In other word...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"The Integrated Inbox"
Zoho Salesinbox, syncs with your Google email business mail and other Email providers
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"good mail tray"
The best thing is the tracking and notifications of the most important conversations, it is fast and can be easily automated.

Zoho SalesInbox Media

Answer a few questions to help the Zoho SalesInbox community
Have you used Zoho SalesInbox before?
Yes

23 Zoho SalesInbox Reviews

3.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
23 Zoho SalesInbox Reviews
3.9 out of 5
23 Zoho SalesInbox Reviews
3.9 out of 5

Zoho SalesInbox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
JU
Chief Revenue Officer (CRO) on a fractional level
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
(Original )Information
What do you like best about Zoho SalesInbox?

it has a complete package and leaves nothing out. it has a customizable feature that can help you. I would rate it medium in quality. In other words it will handle the small to mid-sized company. I don't think it is ready for enterprise level. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

Somewhat clunky and not as intuitive at it needs to be. I found the training time and getting sales and support on board was double that of our last CRM. The features are rich but I think that should have a streamlined version to simplify for the sales force. Before I owned my own company I was forced to use SalesForce by the companies I was employed with. What I became was a SalesForce user and updater instead of a sales person. It plagues that salesperson and causes issues in productivity, in which it should be the opposite. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

REally get the Zoho team involved in helping you customize your solution and be prepared to have a longer than expected learning curve. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

creating a sales CRM solution that will simplify the sales process but yet increase sales and ROI. We are just now seeing the progress on solving this issue. The learning curve was triple what we thought it would be. Review collected by and hosted on G2.com.

XS
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

This is the tool that need any sells persons in zoho. It was a easy tool to use, helped a lot of us to reach our sales goals , send the right e-mail, at the right moment. Following our pipe records. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

There is nothing to say negative about this particular software of zoho. I found 0 problems with it during a year Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

if your sales team have issue with following their prospect by e-mail, this toold can be a lot usefull for them.

And give you great feedback for managers. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

Our company and manager tried to find new way for our sales team to reach their goals, and we growth our process with it. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

The way the processes are automated creates a really user friendly view of your leads and contacts with them. The program operates in a way that makes me feel we are paying a moderate fee monthly, but the program is in unbelieveable in value to a small start up business. We are still I,plementing processes for our leads and this has made our areas for improvement much more visible than our DIY struggle. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

Seeking help and step by step tutorials is not always the easiest, but a pretty user friendly platform once you get over the learning curve. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

Accelerating our marketing from word of mouth to ads and referrals was a big step in taking us from a part time law firm, to a law practice. We are learning how to seek our future clients and identify services that would be an additional need to our existing clients. Review collected by and hosted on G2.com.

LK
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Zoho SalesInbox?

It tracks emails that you sent. You can set rules to organize your activities and prioritize which activities are worthy of further activities. Integrates with other products, such as Zoho CRM, Zoho Mail

Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

I am confused by the positioning of this product. It duplicates functions from Zoho CRM and Zoho Mail. I can understand the need for AI to sieve through emails and highlight important sales activities so that humans can decide on follow up. But there is no substitue for human gut feel and it cannot replace an actual salesperson, yet. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

Let's hope it improves in future but at the moment, trust your human sales instincts and training. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

It did sieve out some leads for me and saved me a few minutes. Review collected by and hosted on G2.com.

SS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zoho SalesInbox?

Unlike other pipeline tracking software, Salesinbox is not over-cluttered. It says exactly what you need to know - Who's opening your emails, and what they're doing. The data is presented in an easy to understand manner. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

Although SalesInbox is not cluttered, the interface is not smooth. I personally find that there are too many tabs - it made the learning curve steeper and harder to keep track of my information. Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

If you need a basic email tracking software, this is a great way to start off Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

We use this software to track sales leads, monitor the individual status of these leads while also assessing the pipeline for future sales Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

Zoho Salesinbox, syncs with your Google email business mail and other Email providers Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

Zoho SalesInbox has a lot of options to choose from so it is hard not to like Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

Zoho has a lot of capability that are customized to the needs of the company. Companies can use Zoho for Sales, Recruiting, and Organizational affairs. Zoho helps to keep things organized for any type of business and organization. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

Zoho SalesInbox gives the ability to send emails and show a tracked conversation which gives the end user the ability to keep track of the client relationship. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

Sales InBox allows my marketing team to quickly focus on what is most important for new market penetration, continued market development, and continuing customer relations through their easy-to-use customer relations management system. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

I don’t like how it can be challenging to set up new filters and categories within the category, but with practice it can be done and is incredibly rewarding for further drilling down into your customer base. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

My company solves marketing email problems such as overspending mail, targeting the wrong customers, and sorting return mail through Sales InBox. Review collected by and hosted on G2.com.

HV
REGIONAL LEADER
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Zoho SalesInbox?

Its a new way of following up with sales leads and referrals Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

My only gripe with this software is how it integrates with my contacts and leads Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

provide more support to help user implement every solution for their day to day. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

Follow up with leads, customers and referrals Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

I like that I am able to see emails connected to deals at a glance Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

I dislike that not all email addresses listed in my contacts/leads immediately show up in the correct category. Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

Zoho Salesbox allowed me to know whether or not potential deals are being responded to quickly Review collected by and hosted on G2.com.

SS
Business Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoho SalesInbox?

Zoho's integration from email to Salesforce is as good as anything out there for less money. I could not be more impressed. Review collected by and hosted on G2.com.

What do you dislike about Zoho SalesInbox?

The user experience is definitely not as modern or intuitive, however given the lower price the functionality in my opinion is much more important than the looks! Review collected by and hosted on G2.com.

Recommendations to others considering Zoho SalesInbox:

If you have lots of leads in the pipeline and mostly communicate through email, this software is the easiest way to stay organized! Review collected by and hosted on G2.com.

What problems is Zoho SalesInbox solving and how is that benefiting you?

We use this for following up on Sponsorships and Partnership development. Review collected by and hosted on G2.com.