Zoho Flow Pros and Cons

The extensive list of applications included in Zoho One is the best thing about it. There is at least one application for almost all your business needs in Zoho One suite. In some instances, there are even multiple apps that can fulfill your requirement. Do you need an accounting application? You have Zoho books, invoice, expense, inventory, subscription. You have Zoho CRM to maintain your leads and customers. There are Zoho campaigns and marketing hub for your marketing team. Zoho Analytics for BI and business analytics to make dashboards and reports. The best part is that all these applications come tightly integrated, i.e, you do not have to pass data between these applications manually; it'll all happen automatically in the background. All these come at a meager price. I don't think there is any other suite of applications at this price point; hence, Zoho One is a lifesaver for any start-up starting out. Review collected by and hosted on G2.com.

The list of applications can become extremely overwhelming when deciding which one to use for which case. This can become even more daunting since even the Zoho support staff won't be able to tell you fully which one you should use. For example, Both campaigns and marketing hub helps you create marketing campaigns; now, which one should you use? Or Zoho books can manage subscriptions, inventory, invoices, and expenses, but there are separate apps for these needs too, so should you use a particular application of just Zoho Invoice? You can end up in analysis paralysis while deciding which isn't beautiful. The second problem is you might not even need all the applications in the Zoho One suite; now, there is no way you can remove a few applications from the billing. You will have to either buy the entire Zoho One suite or buy the applications you need individually, which will make the overall billing very costly Review collected by and hosted on G2.com.

The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base. Review collected by and hosted on G2.com.

Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can definitely improve. Review collected by and hosted on G2.com.

There is everything you need in it and it allows native integration between its modules. Review collected by and hosted on G2.com.

Too many settings to complete before going live Review collected by and hosted on G2.com.

It's an great tool to increase the efficiency of any business. You get greater insight of the company's performance. There are various tools of Zoho which help small to large scale industries. Review collected by and hosted on G2.com.

Only thing I disliked is customisation part in ZOHO CRM which can be looked into more as the on insert records features should be increased. Review collected by and hosted on G2.com.

Zoho Flow allows automating processes, such as the ability to have a scheduled workflow that will kick off at the preconfigured time. Another great feature is the ability to streamline communication processes. We use Zoho Desk for support, and it's nice to also receive a notification in our preferred communication app instead of solely through Zoho Desk. Review collected by and hosted on G2.com.

Zoho Flow is not able to sync data between the various apps you have connected in your workflow. This is a minor complaint, as the app generally works fantastically for our use cases, but it would be nice to have a simple process for syncing when desired. Review collected by and hosted on G2.com.

Zoho Flow offers a simple drag and drop UI allowing me to link various programs. I was able to create a routine that took completed opportunities in Salesforce and then created a card in Trello on the appropriate user's board based on a field on the opportunity using if-then logic statements. Review collected by and hosted on G2.com.

I have been using this service for about a month now, and for my use cases, I have not yet found anything that I dislike. Review collected by and hosted on G2.com.

It is easy to use and have a simple interface.

It helps in saving time by streamlining and automating workflows.

Availablity of extensive documentation. Review collected by and hosted on G2.com.

Certainly, it's a bit pricy, and at this cost it deliver many execution errors and take time to fetch data from the source. Their execution time needs to be scaled up. Review collected by and hosted on G2.com.

Ease of implementing the various zoho product and the ease of customization of it. Review collected by and hosted on G2.com.

I have not encountered something that is to be disliked, but recently the zoho creator chat support is really not helpful. Review collected by and hosted on G2.com.

Zoho one is perfect for organisation.

Where you can manage everything.

Like zoho people , CRM , cliq , marketing hub,Email etc Review collected by and hosted on G2.com.

Sometime i got hurdles when i need to connect witj support. Review collected by and hosted on G2.com.

I like the way the Zoho Flow builder is a visual setup so that you can understand the flow from the trigger, through the conditions to the completion Review collected by and hosted on G2.com.

Not all of the Zoho apps are included, which is a bit frustrating. It seems logical that they would all be there. Review collected by and hosted on G2.com.