Video Reviews
ZOHO CRM is easy to use, great integrations, and available on the go
Ronak's evaluation of Zoho CRM.
Good Tool - The worst customer support!!!!
2,741 out of 2,742 Total Reviews for Zoho CRM
Overall Review Sentiment for Zoho CRM
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The customization is very good and we can also create an open task for our reminders.
We can easily integrate with third-party applications.
We can easily interlink the Zoho with Seamless.Ai and ZoomInfo.
I am using daily CRM to update my leads.
I am integrating the leads from SalesNavigator to Zoho by exporting.
The implementation and integration with other sources are smooth and I did not find any technical issues.
The customer support is very responsive.
We can use it very easily. Review collected by and hosted on G2.com.
To connect with customer support team is heatic option.
The major drawback is when we connect with seamless.ai the integration part will be slightly slow. Review collected by and hosted on G2.com.
It is very easy to use. It just took 2 days to totally get started with the CRM. They are available on email as well as on call for instant support (obsly in the working hrs ;). Our team was using the CRM everyday for managing our customized leads and our marketing campaigns. It is good CRM software. Review collected by and hosted on G2.com.
The integration with WhatsApp and any other software was through third party, no inbuild integration that is a bit disturbing and time consuming. Review collected by and hosted on G2.com.
Zoho has many modules which are very essential for my organisation. Zoho integration between modules given us on stop solution for my overall business tasks. Email marketing , campaign management , Customer records management is my daily engagement with Zoho. Review collected by and hosted on G2.com.
emails sent through zoho are going on spam. Review collected by and hosted on G2.com.
I have used multiple CRM's, over the years however using logo has made things a lot easier. Review collected by and hosted on G2.com.
Sometimes the lag, I wouldn't say it's with zoho it might be the network as well.
However I dislike waiting for the system to respond Review collected by and hosted on G2.com.
It has a user-friendly interface to navigate and manage leads.
Allows customization to tailor CRM to specific business needs
Has automated workflows and can send mass emails Review collected by and hosted on G2.com.
The most advanced features require more expensive plans.
The platform might be complex for new users to understand.
Customer support takes longer to attend calls Review collected by and hosted on G2.com.
It is one of the cleanest CRM I have used. Its flexible and easy to use. Review collected by and hosted on G2.com.
One thing which I don't like in zoho is that it doesn't provide me options to create any sheet. Like the options I get in Gmail to create my own sheet, zoho doesn't have that feature. Review collected by and hosted on G2.com.
Zoho CRM Pricing is very low when compared to other CRM tools. The best feature of Zoho CRM is its low cost with more features. Also, Zoho CRM is very user-friendly when compared to other CRMs. All the features are up-to-date and every feature is unique in its way. Zoho CRM can be integrated with other tools like marketing automation tools, or sales automation tools, which is useful for maintaining all the records in the tool. Zoho CRM has all the features that a competitive CRM should have. Zoho CRM has excellent customer support features that help to get in reach with customers or prospects very easily. I use Zoho CRM regularly for lead generation and I have integrated this CRM with another software tool. Review collected by and hosted on G2.com.
Requires integration feature to be added with other AI marketing tools available. Zoho CRM should also provide integration with some popular marketing automation tools and sales automation tools so that users can track all activities in Zoho CRM itself. There is no need to switch from one tool to another tool for automation and activity tracking. Zoho CRM disrupts or stops working unknowingly sometimes. Review collected by and hosted on G2.com.
Zoho CRM is great at handling loads of customer info. It's really good for keeping track of chats and making sure we don't forget to follow up on important stuff. Review collected by and hosted on G2.com.
Sometimes, there's too much stuff on the screen, which can be confusing. Also, the app for phones could be easier to use and quicker. Review collected by and hosted on G2.com.
