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Zoho Commerce Reviews & Product Details - Page 2

Zoho Commerce Overview

What is Zoho Commerce?

Zoho Commerce is a comprehensive e-commerce platform that empowers businesses to create and manage online stores, accept orders, track inventory, process payments, manage shipping, and market their brand with ease. With a global reach and availability in 30+ countries, Zoho Commerce offers a one-stop solution for merchants, providing an integrated ecosystem that simplifies e-commerce operations and eliminates the need for coding expertise.

Zoho Commerce Details
Languages Supported
Arabic, German, English, French, Indonesian, Japanese, Korean, Portuguese, Spanish, Thai, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Manage your entire web store—from start to finish—on one platform. Zoho Commerce contains all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data.


Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Description

Zoho Corporation is a software development company, privately held and profitable. It offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs, with the long term vision to transform the way you work. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.


Zoho C.
ZC
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Recent Zoho Commerce Reviews

Priyaranjan D.
D
Priyaranjan D.Mid-Market (51-1000 emp.)
5.0 out of 5
"The All-in-One Platform for Growing Your Online Business"
~User-Friendly Interface ~Powerful Analytics and Reporting ~Secure and Reliable
Roushan K.
RK
Roushan K.Mid-Market (51-1000 emp.)
5.0 out of 5
"A versatile business solution"
The dashboard are customisable , allowing us to prioritise information that matters most to business . The best things is that zoho offers multiple...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Years of Use, Still into it"
I like how all the tools you need as a business are available and ready to integrate.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Zoho Commerce Media

Zoho Commerce Demo - Home page
Crisp template designs to enhance your brand visibility.
Zoho Commerce Demo - Multi device adaptation
Access and run your store on any device of your choice.
Zoho Commerce Demo - Seamless navigation
Navigate through your store smoothly each time you browse.
Zoho Commerce Demo - Gain visibility
Have your Zoho Commerce online store listed on the Google result pages.
Zoho Commerce Demo - Hassle free check-out process
Take advantage of the simple and effortless check-out process of Zoho Commerce every time an order is placed.
Zoho Commerce Demo - Currency conversion
Cater to global buyers with secure currency conversion features.
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Video Reviews

80 Zoho Commerce Reviews

4.3 out of 5
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80 Zoho Commerce Reviews
4.3 out of 5
80 Zoho Commerce Reviews
4.3 out of 5

Zoho Commerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoho CommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Aman S.
AS
Internship Trainee
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Commerce?

The inventory and the order management of zoho commerce is what drew my attention the most. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

The management, design and the overall exeperience with the Zoho is amazing, but it gives a lesser option to customize. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

It a big saver for a non-techie person with a tight budget who can't afford a developer to create its e-commerce presence. This is where i found zoho solving my tech problems for me. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zoho Commerce?

Zoho crm software uses and integration with other apps . Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Sometimes integration takes time and need to wait for it and recently some updates is also looking to work on them . Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

It provides me the plateform for integration of my website with e commerce plateform and let it make more popular. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
TW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Commerce?

Because of its user-friendly interface and ease of use. In addition, I can use a variety of customizable templates and design options, and it allows me to create a unique and branded online store. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

While Zoho Commerce offers integrations with other Zoho apps and some third-party tools, I sometimes find that it doesn't have as extensive an app ecosystem as some other e-commerce platforms. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

Zoho Commerce addresses the challenge of setting up and managing an online store. It provides a user-friendly platform that simplifies the process of creating an e-commerce website, adding products, managing inventory, processing orders, and handling payments. Review collected by and hosted on G2.com.

Saransh V.
SV
Marketing Head
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Commerce?

I appreciate Zoho Commerce's user-friendly interface, built-in content management system, and additional features like social media integration. It's a great option for small businesses and entrepreneurs looking to establish an online presence in an easy and cost-effective way. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

One potential downside of Zoho Commerce could be the limitation in customization options for the store. It may not be as flexible as some other e-commerce platforms, making it difficult to achieve a unique look and feel for the store. Additionally, the platform's customer support could be improved which can be an issue for some users. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

It solves the problem of providing an easy and affordable e-commerce solution for small businesses, by providing features such as built-in content management, order management and shipping integration. It also offers add-ons and plugins for further customization, expanding the store and marketing efforts. The benefits for the user are the ability to establish an online presence, manage the store and inventory, and also to expand the store by integrating with other software. Review collected by and hosted on G2.com.

Akash P.
AP
performance marketing specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zoho Commerce?

Zoho Commerce is an all in one platform for any business. I have started using and i am loving it. Would Recommend it to everyone. Was looking for a one stop solution for my business but thanks to zoho. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Should have emali marketing in built tool. so we can directly send the zold email from zoho crm with our existing database. also there should be a local business profile as well like google business profile. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

I was struggling to manage CRM of my business but with Zoho, now i can manage it. and Zoho social media planer and Zoho mail are definitely a usefull tool for any business Review collected by and hosted on G2.com.

Rupert T.
RT
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Commerce?

I'm a zoho developer and I have configured zoho commerce already for multiple clients. I personally like this platform for it is easy to setup and doesn't need/require a coding expercience. Our clients like this app for it has a very good pricing where you can choose to get the cheapest one and still benifits to the advance features of the platform. This platform can be integrated to multiple third party applications with just a very simple setup then you're good to go. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Been configuring this platform for our clients and we haven't got any negative feedback so far and as for me I don't have any bad expercience with this platform. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

First of all is this will solve the problem with choosing the right commerce platform for your business and it is very simple to setup so you don't need to pay lots of money just to have a modern online store Review collected by and hosted on G2.com.

Hemant V.
HV
Business Mentor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zoho Commerce?

The platform offers a straightforward setup process and an easy-to-navigate dashboard, making it accessible for businesses of various sizes and technical expertise levels. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Less flexibility in customizing the appearance and functionality of my online stores. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

Zoho Commerce provides businesses with a comprehensive e-commerce platform, allowing me to set up and manage online stores efficiently. It addresses the need for businesses to establish an online presence and sell products online. Review collected by and hosted on G2.com.

Bharti S.
BS
Admin and Sales Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Commerce?

As I have used CRM Part in Zoho, many things exist. I will explain about CRM; My daily needs are reports to understand from where we are getting potential leads based on that, I was creating about ten reports in a day for marketing. And that I was doing only in an hour.

I usually say one line for that CRM Zoho is all about filters; what you choose matters! Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Sometimes it was working slowly and deleted data we could not retrieve easily. My device was apple still it takes time while using multiple fields and updating comments so if something can improve more performance. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

We are getting leads through Zoho, so it helps us to understand customer needs and a potential market area so the company will prepare the next budget accordingly. It will help us to get good clients and help to create a marketing strategy. Review collected by and hosted on G2.com.

Kalaiselvan P.
KP
Vice President Of Engineering - Special Projects
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoho Commerce?

What I like the most is integration as a technology enabler. I saw the tremendous advantage of using this - it's simple to set up a store with the integrations you already invested in working with. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

I do not much dislike it per se. It may be subjective depending on how the features are used by one - however, I felt the fantastic amount of 3rd party payment gateway available. Still, its payment failures are impacting some of our users complaining at times. Although this is nothing to do with Zoho commerce, the back-end integration should qualify for some SLAs, is my view. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

It helps users set up the store as they go and bring their services to plug easily - pretty much gives the end-to-end capability to focus on your business and leave the rest to Zoho commerce as a digital commerce store setup is concerned. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoho Commerce?

The new UI (know as SItes v2) looks very modern and gives a very clear overview and handling on all functionalities. Powerful integrations to other Zoho Apps. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

User-Permissions could be better layouted. Admin's and supporting members should be attributed more extensive rights so toi maintain the sites at full. Review collected by and hosted on G2.com.

What problems is Zoho Commerce solving and how is that benefiting you?

Extension so to make Zoho Inventory (off-line) products available to the online public and extend the sales of the Customer's fysical Store. Review collected by and hosted on G2.com.