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ZigiOps Reviews & Product Details

ZigiOps Overview

What is ZigiOps?

ZigiOps is a no-code on-prem integration platform for your business application data. Born from the need to help you automate processes and enhance cross-team collaboration, ZigiOps seamlessly runs in your environment, while extracting and transferring data between systems in real time. Our recovery features protect you from losing valuable data in case of system downtime. ZigiOps is a highly scalable platform, which creates powerful integrations within minutes with security in mind. Choose your connections from our growing list of systems, link many instances, and workflows. With ZigiOps you can integrate many data points to automate processes, which will substantially boost your organizational efficiency. Our customers are experiencing 4X times faster internal operations and report high ROI, thanks to ZigiOps. Free your business from dependencies, human mistakes, delays, and rely on smart automation with the best integration platform.

ZigiOps Details
Languages Supported
English
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Product Description

It aims at improving the relationship with existing customers, finding new prospective customers, and winning back former customers. This system can be brought into effect with software which helps in collecting, organizing, and managing the customer information.


Seller Details
Seller
ZigiWave
Year Founded
2020
HQ Location
Sofia, Sofia
Twitter
@ZigiWave
27 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

MZ
Overview Provided by:

Recent ZigiOps Reviews

SB
Sarath B.Enterprise (> 1000 emp.)
5.0 out of 5
"ZigiOps Continue to Excel"
We continue to use ZugiWave connectors for the fourth year and cant be more than happy. The well thought connectors that come out of the box satisf...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy to configure and use integrations. Great out-of-the-box functionalities"
Powerful and easy to configure the product. Offers many out-of-the-box functionalities which are very much needed during integrations with various ...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Inovative inteligent ingerations solution!"
The tool is very easy to use. The UI is very intuitive and you can do whatever you need in just a minutes with couple of clicks. Very nice modern s...
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0 people requested security information

ZigiOps Media

ZigiOps Demo - UI field mapping
The UI field mapping supports various options for data transformation
ZigiOps Demo - Triggers
Different triggers are supported - listeners/webhooks, polling, etc.
ZigiOps Demo - Template library
Thousands of pre-built templates based on real customer cases
ZigiOps Demo - Dashboard
A dashboard showing different integration statistics
Answer a few questions to help the ZigiOps community
Have you used ZigiOps before?
Yes

14 ZigiOps Reviews

4.8 out of 5
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14 ZigiOps Reviews
4.8 out of 5
14 ZigiOps Reviews
4.8 out of 5

Overall Review Sentiment for ZigiOpsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SB
Sr Process Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ZigiOps?

We continue to use ZugiWave connectors for the fourth year and cant be more than happy. The well thought connectors that come out of the box satisfy most of the use cases any enterprise will have, but if not, the new V3 version is such a blessing that most of the custom configuration can be as easy as drag and drop. If anything additional all the support people and especially the customer success specialists are so knowledgable that they will make sure to get the product work for your use case—hands down the best product and customer service. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Nothing major at all, if i have to pick one, just a little bit faster on the development cycle for enhancements and bug fixes. Review collected by and hosted on G2.com.

Recommendations to others considering ZigiOps:

If you are struggling with integrations of ITOM products or want to focus more on the solution part of it, ZigiOps products take a huge level of time-consuming and mundane tasks off the plate. Go for it. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

Direct intgration between monitoring events to event management tool to Incident management. Completes the work flow. We can pick and choose details that we want to transfer rather than writing any processing scripts in native tools.Great time saver Review collected by and hosted on G2.com.

BP
Business Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

Simplicity of integration that comes ootb. Integrating OpsBridge (Event Management and AIOps), Dynatrace (APM side of the story) and ServiceNow (ITSM processes) is really easy and needs little customization to adopt to our processes.

As company we don't need to wary bput developing and supporting in-house solutions - we use only one - ZigOps.

I like the pace and support of the team, agile working on delivering new content. As we are also users of Cloud platforms I cannot wait to see (and use) GCP integration. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Hardly anything at all. Only that ZigiOps deserves more market visibility! Review collected by and hosted on G2.com.

Recommendations to others considering ZigiOps:

They listen to customer needs and wishes. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

Unified Event Management - gathering events from Dynatrace and serving ITOM aspects of services offered to our customers. Applying AIOps on top of those "integrated" events brings more Business perspective into solving problems and issues.

Using ServiceNow integration we enrich Incident Management, Problem and Change Management - keeping ITOM and ITSM in sync. Review collected by and hosted on G2.com.

Moshe K.
MK
Head of Customer Support
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

I have used ZigiOps to integrate Jira and also different monitoring and incident solutions.

Very easy and intuitive to implement. Took me two hours per integration and we were up & running. Really incredible.

Their customer service is very professional and supportive. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Currently, I don't have any such feedback to provide. We were able to accomplish all our project goals. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

We had to sync between multiple platforms. So it was either purchase a specific integration from each software manufacturer or to have one tool that will act like a hub or a middleware and will be able to manage all those integrations in one tool. We choose the 2nd option cause ZigiOps is coming with all the integrations we required. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ZigiOps?

Powerful and easy to configure the product. Offers many out-of-the-box functionalities which are very much needed during integrations with various systems. Support team is also very helpful and their documentation is good, which helps a lot during the different integration setups. Also, quite easy to do out-of-the-box integration without too much and expensive Professional Services hours. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Team is covering 9 to 6 business hours support times, it would be good if they extend that to be able to cover more time zones. However, their documentation is quite good and not much support is needed, only in cases with troubleshooting. Review collected by and hosted on G2.com.

Recommendations to others considering ZigiOps:

I recommend the solution to anyone who wants to use a tool with many out-of-the-box functionalities and less operational overhead, easy to use and integrate. Documentation is also very good and comprehensive and not too much support or Professional services hours are needed here. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

We needed to integrate Jira with BMC Remedy. The integration was easy to configure and I managed to do it very quickly. The team was of course available for consultation. We have been using their integrations for more than a year now and decided to add new integrations. Review collected by and hosted on G2.com.

Б
Solution manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

Great usability and always fast response from the team supporting it. It was a breeze to complete the required integrations and data transformation.

The product was easy to use and very intuitive. It is great for solving complex issues as data transformation, multiple integrations, correlations and more. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Didn`t had a negative experience yet with the tool Review collected by and hosted on G2.com.

Recommendations to others considering ZigiOps:

Great product, great team! Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

Complexity of having multiple data sources. Easy transformation and data sterilisation and best of all the ease of data integration. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ZigiOps?

The tool is very easy to use. The UI is very intuitive and you can do whatever you need in just a minutes with couple of clicks. Very nice modern solution! Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

There is nothing that I don't like. The product and the support are really great! Review collected by and hosted on G2.com.

Recommendations to others considering ZigiOps:

Product works perfect. It is really great new modern solution to DevOps where you can easily integrate everything you need in your organization. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

Data integration with Jira and ServiceNow. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

We really liked the fact that there is no code needed in order to integrate with different kind of platforms. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Till now everything is looking good, I hope that many more systems would come in the near future. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

The configurations for different types of integrations can be achieved faster due to lack of code writing that can safe you a lot of time. ZigiOps is working really fast and now enterprise can focus on the important thing rather than focusing on integration of the internal systems. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

You can connect your systems easy with the ready to use templates. We further configured the data mapping and filterings as per our convenience. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Everything is well so far, we have used ZigiOps for 1 year. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

We integrated Jira with ServiceNow. The tool is installed on-prem, runs smoothly in the background. Dashboard is rich and easy to read. All issues, events and alarms are synced in real-time. Review collected by and hosted on G2.com.

MA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

ZigiOps is super easy to use and intuitive. It's truly a no-code integration platform, too: being able to automate tasks without any coding experience is something I really appreciate (and need!). The UI instantly gives me a quick overview of each integration's status and health. Integrations function smoothly. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Nothing specific. The platform is stable and performs well. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

The platform allows tools to exchange data automatically, which really simplifies workflows. It helps us automate a part of the work, and gives us much better visibility into the different systems and resources we're using. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
CS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZigiOps?

Very good platform for integration services. Intuitive and user-friendly, minimum integration efforts required, great support team and professional services. Review collected by and hosted on G2.com.

What do you dislike about ZigiOps?

Support team is only located in Europe and this might cause time delays due to time difference in the different regions. Review collected by and hosted on G2.com.

What problems is ZigiOps solving and how is that benefiting you?

We have used it for integration between ticketing platform and other internal systems. It reduces the integration efforts between ticketing system and some legacy systems used internally. Review collected by and hosted on G2.com.