---
title: Zight Reviews
meta_title: 'Zight Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1233 reviews by the users' company size, role or industry
  to find out how Zight works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1233
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Zight Reviews
**Vendor:** Zight   
**Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,233
## About Zight
Zight: AI-Powered Visual Communication for Faster, Smarter Work Zight is the leading AI-powered platform that transforms the way teams collaborate and communicate. With seamless screen recording, GIF creation, screenshots, and file sharing, Zight helps users capture and share information effortlessly—reducing meetings, cutting down emails, and improving productivity. With Zight AI &amp; Smart Actions, users can take their workflow to the next level by instantly transcribing and summarizing videos, generating step-by-step documentation, and automating repetitive tasks. Whether you&#39;re creating SOPs, FAQs, bug reports, or training materials, Zight makes it easier than ever to turn video content into actionable insights. Key Features: ✔ AI-powered transcriptions &amp; summaries—skip long playback and get to the key points ✔ Smart Actions—automate documentation, FAQs, SOPs, and more with a single click ✔ Instant screen recording, screenshots, GIFs, and file sharing ✔ Advanced analytics &amp; engagement tracking ✔ Secure sharing with password protection &amp; domain management From customer support and sales teams to educators and marketers, Zight is trusted by thousands of businesses to communicate visually, work smarter, and move faster.



## Zight Pros & Cons
**What users like:**

- Users value the **easy recording** feature of Zight, streamlining the process of sharing and collaborating. (5 reviews)
- Users love the **easy sharing feature** , enabling quick screenshots and file transfers with cloud-hosted links. (5 reviews)
- Users love the **effortless screen recording** and sharing capabilities of Zight, enhancing productivity and collaboration. (5 reviews)
- Users find Zight to be a **super convenient and intuitive tool** , making screenshot capturing and annotations effortless. (4 reviews)
- Users find Zight to be a **time-saving tool** , making screenshot captures and annotations straightforward and efficient. (4 reviews)
- Easy Upload (3 reviews)
- AI Features (2 reviews)
- AI Integration (2 reviews)
- Customer Support (2 reviews)
- Daily Use (2 reviews)

**What users dislike:**

- Users experience significant **compatibility issues** on Android, limiting functionality and causing frustration with their devices. (3 reviews)
- Users express strong frustration over the **lack of mobile app support** , especially for Android devices, hampering usability. (3 reviews)
- Users express frustration over **link issues** , particularly with SSL restrictions and broken URLs affecting functionality. (3 reviews)
- Users express frustration over the **lack of mobile compatibility** , particularly for Android devices, limiting functionality and usability. (3 reviews)
- Users express frustration over **limited customization** , specifically regarding text blur and account switching options. (2 reviews)
- Poor File (2 reviews)
- Sharing Issues (2 reviews)
- Account Issues (1 reviews)
- App Functionality (1 reviews)
- Call Issues (1 reviews)

## Zight Reviews
  ### 1. Good app for screen shots and screen casts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2021

**What do you like best about Zight?**

Screencasts - is easy to recurred video or gif. Also cloud option very helpful.

**What do you dislike about Zight?**

App has bugs: if u use it a lot u could see crashes for windows and as well. But it's happed for gard use + second monitor.

**What problems is Zight solving and how is that benefiting you?**

Easy screen shots and screencasts. When u finish screen shot I got cloud link to you buffer automatically - its very useful when u work with excel and just past links for your screenshots.

  ### 2. very helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt S. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Zight?**

Cloud App allows me to share screen grabs and short videos both with my co workers and my clients. Also I really like the alert for engagement so I know when to follow up.

**What do you dislike about Zight?**

Sometimes the updates are confusing. I sometimes get removed my account when updates occur and it's challenging to get back in. Also the video function has issues from time to time.

**What problems is Zight solving and how is that benefiting you?**

issues being solved include answers to questions with the assests I'm sharing.. benefits include a tangible demonstration of the answer.

  ### 3. Couldn't see myself working without it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Zight?**

I like that I can just use a shortcut key and my link is copied over to my clipboard. I don't have to think about using cloudapp. I also like that my screenshot history is easily available, I can edit images to highlight something, and dropping files onto the icon to upload is so nifty.

**What do you dislike about Zight?**

There's often a delay to when the link is created. I have to be careful that I'm not copying over the wrong thing into a chat channel and embarrassing myself!

**What problems is Zight solving and how is that benefiting you?**

My teammates often use it to help describe bugs our customers are experiencing. I use it to capture conversations I have with team members rather than summarizing or to illustrate something new I'm doing because visual speak more to people.

  ### 4. Great App!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about Zight?**

The ability to show mouse clicks live and give audio instructions while doing so.

**What do you dislike about Zight?**

So far, there is nothing to dislike.  Only thing I'd like to see is the ability to change the background when using the web cam.

**What problems is Zight solving and how is that benefiting you?**

We will be able to interact with our clients quicker and easier without wasting time setting up meetings or phone calls.

  ### 5. It's more than video hosting, you can create GIF's and screenshots to improve communication quickly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael 'Mike' P. | Customer success manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about Zight?**

The tool is so easy to use. You just click and drag to create videos, screenshots and GIF's. The GIF's are really appealing for me in customer support. We have many product features so relying on chat/text is no enough. I love this this product thank you! When researching these products they made it very clear what to expect.

**What do you dislike about Zight?**

I'm so impressed there is not much to say here. It was immediately usable and obvious how it works.

**Recommendations to others considering Zight:**

If you are in support and you're typing too much this will be an amazing help!

**What problems is Zight solving and how is that benefiting you?**

CloudApp will allow me to send Gif's of specific product feaures much faster than typing the steps.

  ### 6. Not useful, difficult to use, had Mac compatibility issues

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2021

**What do you like best about Zight?**

There wasn't really much that I liked, I personally find a lot of Vidyard's functionality more useful...there were quite a few problems when recording, like video stopping and cutting out.

**What do you dislike about Zight?**

There were quite a few problems when recording videos. It would consistently cut out mid-video and would stop recording, sometimes even 5 or 10 minutes into a video forcing me to restart. It would also freeze on startup with my Macbook Pro running 10.15 Catalina, I found myself exiting and restarting the app more often than not.

**What problems is Zight solving and how is that benefiting you?**

It can be helpful for when you get it working, but based on the problems I was having I switched to an alternative

  ### 7. CloudApp Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about Zight?**

The ease of use for the product.  Everything is clear and consistent.

**What do you dislike about Zight?**

Sometimes the product becomes unuseable during the day.

**What problems is Zight solving and how is that benefiting you?**

being able to send pictures gifs and videos to colleagues and clients

  ### 8. I use it daily.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David H. | Podcast Marketing / Production Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2020

**What do you like best about Zight?**

I love how easy CloudApp makes it to capture images and videos to send to people. It's something I use daily for everything from tech issues to communicating with clients.

**What do you dislike about Zight?**

There is nothing I dislike about this...at least enough to replace it. I have used various programs like this over the years, like Snapdrag, and CloudApp is the best I've tried.

**What problems is Zight solving and how is that benefiting you?**

It solves a lot of things – sharing my screen with tech and customer service people, communicating an idea to clients, etc.

  ### 9. Whitelabel screenshare and recording!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clayton J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about Zight?**

The whitelabel feature. It makes us more professional.

**What do you dislike about Zight?**

The licensing seats. We are paying ~$300 for 3 seats. This kind of service seems like we should be able to have unlimited users and be billed on bandwidth usage not the other way around like it is.

**What problems is Zight solving and how is that benefiting you?**

We share screenshots and screen recordings. Previously we used loom. The biggest benefit has been having our own branding and URL.

  ### 10. Easy to use, very effective.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Zight?**

I like how easy this tool is to navigate. I also like how there are different options in terms of the types of CloudApps you can make. It allows for you to get versatile with your outreach. 

**What do you dislike about Zight?**

I get sent email notifications when something I have made gets open internally. I know this is currently being worked on or may have been taken care of, but other than that I don't have any complaints. 

**What problems is Zight solving and how is that benefiting you?**

CloudApp allows me to create outreach that stands out and break through the noise in a way that is effective and not too time consuming. I have seen tremendous success in my prospecting since I started using CloudApp as one of my main tools. 

  ### 11. Great for sharing photos, video clips, and for creating gifs!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kris O. | Chief Of Staff, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Zight?**

Ease of use, ability to share photos, videos, and gifs in a matter of seconds. Super easy to create gifs as well.

**What do you dislike about Zight?**

It is close to impossible to search through your library especially if you are using the product on a daily basis.

**What problems is Zight solving and how is that benefiting you?**

Real-time sharing of pretty much everything sometimes it is easier to send a screenshot or recording instead of typing out a long explanation. The amount of time cloudapp has saved our company is substantial, to say the least.

  ### 12. Immediate photo sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammed B. | Sr. Linux System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2020

**What do you like best about Zight?**

It's not hard to use as well as provides the chance to produce animated presents, screenshots (with or perhaps with no microphone and webcam to record voice and face) as well as screenshots that you are able to appreciate. The program remains silent in the track record until you realise you want it, it's simple shortcuts and many features allow it to be easy to get going.

**What do you dislike about Zight?**

In case you only wish to share the photos of yours, several of the free options are able to provide much better value for money since they provide a broader range of sharing as well as customization options.

**Recommendations to others considering Zight:**

I can swap screenshots, shoot notes, preserve the screen, share as well as save files.

**What problems is Zight solving and how is that benefiting you?**

Thanks to the fact that you can make things available to a selected person with a few clicks, we save a lot of time on this.

  ### 13. Easy way to share your work!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily S. | Customer service specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2021

**What do you like best about Zight?**

I really like the sharing feature, just a click of button and you're done.

**What do you dislike about Zight?**

How many clicks it takes to get me to record or take a photo.

**What problems is Zight solving and how is that benefiting you?**

Easily sharing my screen and the ease of doing so.

  ### 14. Creation and management of screenshots

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barbara M. | Community Branch Manager 1, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2020

**What do you like best about Zight?**

It's reliable and simple very to work with. You are able to develop an easy screenshot, video or gift as well as mark everything within the app. It is unbelievably quickly, flexible and versatile. I use this device each day on every blog site and for several other items. As a product sales representative, I make use of it for completely different but no less crucial things.

**What do you dislike about Zight?**

The one thing I cannot do at this point is return to the notes I kept.

**Recommendations to others considering Zight:**

CloudApp is very helpful and easy to use it's become one of my personal favorite company and effective applications.

**What problems is Zight solving and how is that benefiting you?**

Very successful exchange of info. Many times a week I produce screenshots and gifs and provide them to the team of mine.

  ### 15. So helpful. It just works.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

CloudApp is one of those apps that needs to work when you need and disappear when you don't. It's keyboard shortcuts let me capture screenshots quickly, and I have piece of mind that everything will be uploaded to a place that's easily sharable with colleagues and clients.

Recordings help me be more clear about what I'm trying to show internally and externally.

ALSO I LOVE THE 4K!!

**What do you dislike about Zight?**

Sometimes it konks out in the middle of a recording. But I 100% recommend this to all of my co-workers

**Recommendations to others considering Zight:**

It's a practically seamless product and has the double value of making something convenient and seamless for both yourself and your customers.

**What problems is Zight solving and how is that benefiting you?**

Communicating clearly and effectively in a remote environment.

  ### 16. CloudApp for customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

You can get screen shots, gifs, or videos fast and share them easily. The markup tool is robust and easy to use.

**What do you dislike about Zight?**

I have had it crash periodically while using on a PC, but CloudApp's support team was able to resolve any serious issues. They are continually releasing updates and making the tool even better.

**Recommendations to others considering Zight:**

This is a great tool for anyone working with a team remotely or assisting clients remotely over email/chat.

**What problems is Zight solving and how is that benefiting you?**

Using CloudApp for customer support makes my job much easier. I can write less, and show clients how to resolve an issue or perform a new task with a single gif. I use it for documentation and sharing issues with our internal team too.

  ### 17. CloudApp: Screen Recording in 2021

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2021

**What do you like best about Zight?**

I like the multiple functions that CloudApp offers and the ability to upload all screenshots to the cloud.

**What do you dislike about Zight?**

I don’t like that CloudApp discontinues recording if I go to my Lock Screen, but I can understand why this functionality exists.

**What problems is Zight solving and how is that benefiting you?**

I am creating a blog with CloudApp that relies on information technology and phone/device usage.

  ### 18. Awesome Program!  Time Saving!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2021

**What do you like best about Zight?**

User friendly, time saving - ability to record, download, rename and save to a collection.

**What do you dislike about Zight?**

No ability to record without background noises

**Recommendations to others considering Zight:**

I would highly recommend the app to small non-profit organizations, such as ours- benefits for employee professional development is unlimited.

**What problems is Zight solving and how is that benefiting you?**

Ability to record immediately with a click, conferences, meetings, webinars, etc.

  ### 19. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joanne D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

GIF capturing is really nice - the quality is good and file size is small

**What do you dislike about Zight?**

I want to be able to get the raw .gif URL for a GIF and there seems to be no easy way. I want to be able to copy and paste it in Slack and GitHub easily.

**Recommendations to others considering Zight:**

Create shortcuts to make it easy to capture GIFs and use it often in your pull requests.

**What problems is Zight solving and how is that benefiting you?**

Screen recording to show bugs or features I've built

  ### 20. I use CloupApp every day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nerin C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Zight?**

Easy to use, I can quickly record a video and share it with a few clicks, and I don't have to worry about storing and transferring the video files

**What do you dislike about Zight?**

It occasionally crashes mid recording. Needing to wait until each video has processed before I can record another.

**What problems is Zight solving and how is that benefiting you?**

I create screen recordings to train my team, and show them what needs to be done, working remotely. I can also explain work we've done to clients

  ### 21. One of the best tools for screen sharing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bryan M. | Marketing Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about Zight?**

What I like most is the annotation feature. I can quickly take a screenshot and make notes right on the image for clients and contractors.

**What do you dislike about Zight?**

I'm not too crazy about the video recorder.  There are other options out there.

**Recommendations to others considering Zight:**

Utilize the desktop app to get the most out of it.

**What problems is Zight solving and how is that benefiting you?**

It makes communicating something visually with my team and clients easy and fast.

  ### 22. One of the most efficiency-enhancing apps - saves me hours per week!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom L. | CEO & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

The wide range of options that are all extremely helpful and the easy of sharing a file/recording with the URL. Everyone in our team of 11 has a paid team account and we use it daily.

**What do you dislike about Zight?**

There are occasional stability issues with the app on macOS, but they constantly are working on and releasing updates, so it gets better over tiem.

**What problems is Zight solving and how is that benefiting you?**

Time savings is the #1 thing. As a CEO, I am busy. I can send requests or reply to emails so much faster now that I record a screen grab of what I need done instead of trying to type it out in detail. This leads to more efficient communications and less re-work.

  ### 23. User friendly and extremely effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

I love that I'm able to go back to previous screenshots which saves me a ton of time. Especially when I need to use the same one over and over. Being able to rename the file and save as a favorite makes it so easy for me to find and reuse!!! I love that!! 
 I also love how easy it is to add/edit the screenshot w/ arrows or circles for easy visibility.

**What do you dislike about Zight?**

Honestly, I don't have anything I dislike

**What problems is Zight solving and how is that benefiting you?**

Being able to show customers with a screenshot of what I'm seeing in their app and what they see matches up. I can easily give a visual instruction w/ cloud app. Helps a ton!

  ### 24. Easy and convenient way to do screen captures

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2020

**What do you like best about Zight?**

I really like the screen recording feature, it makes screen captures so effortless.  It allows me to capture what I need and post the file directly to where I need it to be

**What do you dislike about Zight?**

I haven't really found anything negative at all, everytime I have used it for a specific purpose it has done exactly what I wanted it to

**Recommendations to others considering Zight:**

The best thing about it is the ease of use, it is so easy to set up and implement what you need it to do.  I learnt by just following the easy to use set up once it was installed on my laptop

**What problems is Zight solving and how is that benefiting you?**

I'm able to create fully scrolling videos of websites and all their capabilities which are great for short form videos on social media.  It's so easy to record and then send it to the social account that I want to use

  ### 25. Easy and efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael O. | High School Special Education Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2020

**What do you like best about Zight?**

The CloudApp is extremely user friendly and makes recording videos and audios a breeze! As a teacher who is preparing to provide content to my students virtually this upcoming school year, CloudApp really allows me to be extremely efficient and organized when it comes to creating a large quantity of online materials.

**What do you dislike about Zight?**

So far, I've been extremely impressed with the ease and quality of CloudApp.

**What problems is Zight solving and how is that benefiting you?**

With so much content needing to be created and/or digitalized for virtual learning, having a streamlined, easy-to-use application to help with this process is vital. Everything is stored in one location and easy to access. The video recording portion is very straightforward and there isn't a lot of setup required to create the videos.

  ### 26. very easy to use! Thanksful for this app.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2020

**What do you like best about Zight?**

ease of use. The app stores the screenshot automatically.

**What do you dislike about Zight?**

when we go through a link to access cloudapp link the first time, it asks us to subscribe and only then gives an option to go to the next screen, not good when we can work on it for free.

**Recommendations to others considering Zight:**

An easy to use screenshot App with no worry about storing them.

**What problems is Zight solving and how is that benefiting you?**

We have lot of screenshots that we share as a part of our procedure and CloudApp helps us do that without taking out internal data storage space.

  ### 27. Brand new user!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Zight?**

This is an easy app to use. It took me just minutes to download and figure out how to use it. I thought there would be a learning curve but it was really simple.

**What do you dislike about Zight?**

Nothing so far! I'm new to this app and it's really easy to screencast what I need to record.

**Recommendations to others considering Zight:**

This is an easy to use app. I was nervous that the CloudApp would have a learning curve like Premier Pro but it was really easy to get up and going right away.

**What problems is Zight solving and how is that benefiting you?**

I'm creating an online course and this has been really great for recording my screen and myself at the same time.

  ### 28. Excellent for animated/video screen caps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Zight?**

The ability to capture parts of the page as a video or animated gif while going through steps is very useful for explaining a process.

**What do you dislike about Zight?**

The company is a little pushy, sending lots of email notifications (perhaps these can be turned off, but default is on and I haven't found the off yet).  Windows snippet is more convenient for still screen shots just because it's easier to take a screen shot and copy paste it directly into email.

**What problems is Zight solving and how is that benefiting you?**

I was able to use this to create a trouble-shooting guide for a complex process in another web application that our users were having trouble with.  Once the guide was illustrated with videos, our users understood what to do and didn't have further issues.

  ### 29. Cloud App makes life so much easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

Cloud App is such an intuitive product. It is clear they use customer feedback when building out new features. I loved using it so much I brought it over to my current company from my last one. Cloud App automatically generates links for all images/recordings, the history is easy to scroll through, and (most importantly) it saves me so much time.

**What do you dislike about Zight?**

While there is a lot of editing functionality already, I'd like to see that developed further.

**What problems is Zight solving and how is that benefiting you?**

I use this primarily to share images and screen recordings with customers and teams internally. This includes showing customers and partners how to do certain actions and capturing unexpected behavior for bugs.

  ### 30. Great app, poor execution.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Ryan R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2020

**What do you like best about Zight?**

UI is great easy to navigate, the functionality of gifs and annotations are what keeps me using Cloud app

**What do you dislike about Zight?**

Very buggy, poor support. Whilst cloud app saves me time, I also find I have to do the same task 2/3 or even more times due to cloud app not working correctly.

Have issues 4/5 working days of the week.

**Recommendations to others considering Zight:**

It's great but, it's going to test your patience

**What problems is Zight solving and how is that benefiting you?**

Getting info to customers in an easy to understand format

  ### 31. Quick and easy screenshots - from stills to gifs to videos!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chase R. | Co-Founder, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2018

**What do you like best about Zight?**

Very easy to take quick screenshots, edit, and share them.  Love that you can edit after sharing the link and it will update that link live.

**What do you dislike about Zight?**

Sometimes if you close it accidentally it will take away the quick access menu up top.

**What problems is Zight solving and how is that benefiting you?**

Sharing ideas, issues, or explaining things.  Saves a lot of time rather than typing out or even finding the screenshot on the desktop, editing, and then attaching to email.

  ### 32. Fantastic tool if you use multiple operating systems and work in support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

I can take screenshots of GIFs on a mac and copy the content on my PC or phone another device.

**What do you dislike about Zight?**

Sometimes you get signed out too often and sometimes GIFs and videos don't encode and just leave you with black recordings for the length of your recording. Updating to the newest version fixes this. Anything under 15 seconds has a very high success rate.

**What problems is Zight solving and how is that benefiting you?**

I work in support Daily and it helps me show users how to quickly solve their problems and can cut responses by ~1 response and shave MINUTES when it comes to working across multiple systems (USB or Slack yourself what recording you just took).

  ### 33. Very Easy to Use Screen & Video Capture App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy C. | Fractional CMO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Zight?**

It's free! I didn't subscribe to the paid version which undoubtedly has more features.  However, even the free version has enough features to get me by.

**What do you dislike about Zight?**

It would be unfair to answer this when I didn't pay for the paid version.

**What problems is Zight solving and how is that benefiting you?**

I needed to support a Support Tkx to another software vendor.  Being able to demonstrate my problem via screen and video capture is invaluable.

  ### 34. Love me some CloudApp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Spicer M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

Easy to use. Copy content of image to clipboard.

**What do you dislike about Zight?**

Sometimes I have to restart it because the process is taking up way too much CPU.

**Recommendations to others considering Zight:**

I like to have it default to copying the image to my clipboard then you can use it any way you want.

**What problems is Zight solving and how is that benefiting you?**

Mainly sharing feedback with developers and designers. Sometimes I think the app is a bit slow. Some of your competitors are faster.

  ### 35. Helpful tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

I love that I can quickly take a screenshot or video to send to my clients, teammates, etc whether it's reporting an issue, explaining something, etc. I also love the annotate feature so I can add text or details on the screenshot to help people better understand what they need to be looking at.  I also love that my desktop is no longer clutters with screenshots!

**What do you dislike about Zight?**

I don't like that whenever I have to go to full screen mode it doesn't capture what I need it to. It stays on the initial screen. I also wish there were some more video editing qualities

**What problems is Zight solving and how is that benefiting you?**

Helping solve my customers tech problems by showing them where they need to go to fix something, find something, or evaluate how they have their platform set up. The visuals help people so much better than just typing a long email.

  ### 36. Uh ... yeah; never going back to doing screenshots and screencasts the old way again.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Russ C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2018

**What do you like best about Zight?**

The ability to send my clients a link to their unique screenshot or screen cast is a time and game changer. It saves so much time and money, plus the links are always there .... unlike those emails that seems to disappear magically after a week.

**What do you dislike about Zight?**

Sometimes the UX can be a little off-putting, from computer menu options to in-app UI. Getting much better though.

**Recommendations to others considering Zight:**

Stop using the old antiquated ways and get on board with the future (AKA: The now). 

**What problems is Zight solving and how is that benefiting you?**

Time and redundancy. The ability to have screenshots and screencasts stored in the could absolutely changes the game for our company and its clients. 

  ### 37. CloudApp is a great recording tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tevin B. | c, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Zight?**

The ability to record videos, gifs and it's very easy.

**What do you dislike about Zight?**

Nothing, they recently upgraded their service a few months ago and the experience has gotten a lot better.

**What problems is Zight solving and how is that benefiting you?**

Allows me to do my job a lot better.

Explaining to customers  how to use a specific area of our platform in a visual way.

Saving gifs that are used multiple times allows me to save time

  ### 38. Quick, easy gifs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2020

**What do you like best about Zight?**

This tool is a great option for making gifs on a budget. You can make and download gifs for free. It's easy to teach yourself to use, or you can watch quick gifs and videos in the help section of their website.

**What do you dislike about Zight?**

I wish that it were possible to trim gifs.  I've seen this in other tools.  Being able to trim would allow you to focus your gifs on just the action you need to capture.  Every little bit helps when you are trying to minimize file size.

**What problems is Zight solving and how is that benefiting you?**

We use the tool to make gifs for emails and training documents.  The gifs help capture attention and quickly explain simple actions (that might other wise take a lot of words to describe).

  ### 39. Easy and convenient to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2021

**What do you like best about Zight?**

The option to do a picture or video then immediately send

**What do you dislike about Zight?**

Can't really think of anything - very simple to use

**What problems is Zight solving and how is that benefiting you?**

Using it to screen grab and immediately send in our office slack thread. Also like that you get notified when the person views it.

  ### 40. Use it every day

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Zight?**

As a product manager, I spend a good part of my day sharing information about our product with other teams in our org. Being able to quickly share screenshots and add text, additional information, etc. with cloudapp makes my job easier and makes what I'm sharing much easier to understand.

**What do you dislike about Zight?**

The lag time from when I clip something to when I can edit it can be annoying.

**What problems is Zight solving and how is that benefiting you?**

Context sharing across the organization and making it easier for all parties to understand what I mean. A picture is worth a thousand words - CloudApp is bringing relevance to this saying in a business setting.

  ### 41. Top Notch Screenshot Sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt Z. | VP of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about Zight?**

Been a CloudApp user for quite some time now and tested numerous others inbetween but always came back to CloudApp for the simplicity. It just works all the time. No syncing issues or anything.

**What do you dislike about Zight?**

At $8/month, it is little pricing in my opinion but worth it.

**What problems is Zight solving and how is that benefiting you?**

I use CloudApp to share screenshots, design files, etc across all of the teams I manage.

  ### 42. Easy to use, easy to share

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah C. | Technical Co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2020

**What do you like best about Zight?**

I love how easy it is to share screenshots & videos after making it – CloudApp simply assumes that's the next step after taking a screenshot and for me that's spot on.

**What do you dislike about Zight?**

I had to read carefully in the terms to be confident about using links on my websites etc, as it wasn't clear if they host my images indefinitely. Looks like they do as long as I'm a subscriber but it'd be nice if it was clearer.

**What problems is Zight solving and how is that benefiting you?**

I've been able to give clients instructions on how to do things very easily.

  ### 43. Didn't know I needed it until I had it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2020

**What do you like best about Zight?**

Ease of use. Very easy to use to make video recordings, screen captures, and gifs. The editing is basic, but it's everything you'll typically need. A little bit to be desired, but overall it is super helpful.

**What do you dislike about Zight?**

Stability. It hasn't happened too recently, but there are times when it seems to not allow me to edit content, view past content, or even create new content. Totally get it with any SaaS product, overall it hasn't been enough to change my opinion about the tool itself.

**What problems is Zight solving and how is that benefiting you?**

Support tickets, customer assistance. Saves time and allows me to communicate more effectively.

  ### 44. A nice wonderful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vijay B. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2021

**What do you like best about Zight?**

It is simple and does what is advertised

**What do you dislike about Zight?**

UI can be better. It is not bad now but can be better

**What problems is Zight solving and how is that benefiting you?**

Very easy to share images and videos remotely to the team. Also helps in support.

  ### 45. Quick, easy to use screen sharing that has become part of my workflow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Zight?**

Cloud app is just simple to use while being a powerful tool in your work efficiency arsenal.
Screenshots, gifs or long-form videos aren't a concern for CloudApp

**What do you dislike about Zight?**

A feature that could be integrated - I'm unable to take screenshots of Dropdown menus as they close immediately once I initiate the screen capture or video recording. There are often times I'm trying to show a colleague or customer, where I'm navigating to and the options I'm presented with. This would be a fantastic feature or update that would greatly improve my current workflow

**What problems is Zight solving and how is that benefiting you?**

CloudApp has been an incredible power tool to my workflow efficiency:
• Speed
• Easy of use
• Great user interface both within full app and extenstion

It's helped to solve virtual communication, training and providing valuable context for both colleagues and customers alike.

  ### 46. One of the most useful tools in these times when you have to keep your distance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dewain S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about Zight?**

I mostly use CloudApp to record and narrate what is shown on my screen, I make frequent video tutorials for the support of the new admissions in our university so it has helped me a lot to delegate functions from the comfort of my home in these difficult times, besides I can capture the screen in the form of images and send it through a link hosted in the cloud

**What do you dislike about Zight?**

For now I think it's the best application in its field, maybe considering a little more its use would be good that would allow to make editions but for the specific that it is, it's very good

**Recommendations to others considering Zight:**

It is recommended that it be used with a good Internet connection and with good audio and video tools such as cameras, telephones and microphones. Also use the free version to achieve the best use of all its capacity

**What problems is Zight solving and how is that benefiting you?**

My main problem is to get the right message to my students about the functions to perform as a university student, in view of the distance it is better to send them a video with the instructions of the activities to perform so they can execute it more easily and not confuse things, therefore this software has been very helpful for my task

  ### 47. Easy UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2021

**What do you like best about Zight?**

Giphy capability - I think this is really useful for quick how-tos.

**What do you dislike about Zight?**

The last 3 captures I have tried have failed to upload.

**What problems is Zight solving and how is that benefiting you?**

We are replacing Iorads because they have less security.

**Official Response from Scott Smith:**

> Hey there, thank you for this very kind review.

We'd love to get in touch with you to learn more about the issues with the last 3 captures you had. Would you be able to email us at feedback@getcloudapp.com and share a bit more detail? Thanks!

  ### 48. Helpful tool to create better relationships

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Zight?**

There's nothing to attach or download. The shareable link is easy to connect with customers and prospects, and help troubleshoot with a click.

**What do you dislike about Zight?**

Not much to dislike - the new analytics feature is super helpful.

**What problems is Zight solving and how is that benefiting you?**

Increasing sales by making my message clear, concise, and personal.

  ### 49. Awesome support and marketing service

**Rating:** 5.0/5.0 stars

**Reviewed by:** David V. | Founder/CEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2021

**What do you like best about Zight?**

Amazingly fast to record and share a video walkthrough of our software for support and marketing.

**What do you dislike about Zight?**

Can be a little fussy to mark up screenshots and video.

**What problems is Zight solving and how is that benefiting you?**

Customer support, Marketing messaging

  ### 50. Super solid app - makes screen capture simple.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2021

**What do you like best about Zight?**

interface is light, easy to access, and never in the way.

**What do you dislike about Zight?**

Capturing animations in a slide deck in presentation view on a second screen took a minute to get it working but still pretty easy.

**What problems is Zight solving and how is that benefiting you?**

Needed to capture slides to put on top of video feed. simple. it worked.


## Zight Discussions
  - [Sending CloudApp&#39;s via text](https://www.g2.com/discussions/sending-cloudapp-s-via-text) - 1 comment, 1 upvote
  - [What data storage does CloudApp use?](https://www.g2.com/discussions/35243-what-data-storage-does-cloudapp-use) - 1 comment, 1 upvote
  - [How do I download an app from the cloud?](https://www.g2.com/discussions/how-do-i-download-an-app-from-the-cloud) - 2 comments
  - [How does cloud app work?](https://www.g2.com/discussions/how-does-cloud-app-work) - 1 comment
  - [Why every good company needs to change everything all the time!!??why???](https://www.g2.com/discussions/19467-why-every-good-company-needs-to-change-everything-all-the-time-why) - 1 comment, 1 upvote

- [View Zight pricing details and edition comparison](https://www.g2.com/products/zight/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-07-08+16%3A01%3A46+-0500&secure%5Bsession_id%5D=7e5301f9-7cf4-415b-868e-c894436a5d01&secure%5Btoken%5D=b546f3763ca6af46baed2b476b6760891f29305a9aa6d999946b8922703c17b3&format=llm_user)
## Zight Integrations
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)

## Zight Features
**Platform Basics**
- Screen Capture
- Video Capture
- Image Editor

**Customization**
- Branding
- Custom Metadata
- Annotations

**Video Creation**
- Screen Recording
- Video Upload
- Unlimited Video Storage
- Live Video Streaming
- Video Player Customization

**Platform Features**
- Video Capture
- Image Editor
- Screen Capture
- Scrolling Capture
- Screen Record
- Text Extraction

**Platform Content**
- Scrolling Capture
- Screen Record

**Organization**
- Workflows
- Playlists
- Deep Search
- Analytics
- Permissions

**Software Delivery**
- Mobile Application
- Browser Extension
- API / Integrations

**Organization**
- Search
- Permissions
- Organization

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Analytics**
- Recipient Tracking
- Campaign Performance Tracking
- Thread Length Tracking

**Customization**
- Customizable Thumbnails
- Annotations
- Frames & Background

**Agentic AI - Video CMS**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Analytics**
- Viewer Reactions
- Engagement Insights
- Viewer Insights

**Generative AI**
- AI Text-to-Image
- AI Text-to-3D
- AI Text Summarization
- AI Text-to-Music

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Agentic AI - Video Email**
- Autonomous Task Execution

## Top Zight Alternatives
  - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,397 reviews)
  - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (791 reviews)
  - [Snagit](https://www.g2.com/products/snagit/reviews) - 4.7/5.0 (5,859 reviews)

