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Zight Reviews & Product Details - Page 4

Zight Overview

What is Zight?

Zight is an award-winning and top-rated solution with a community of over 4M users and growing who are finding freedom with visual asynchronous communication. Zight scales with you, is easy to use and eliminates the need to use different applications for screenshots, GIFs, screen recordings, and web recordings. Zight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.

Zight Details
Discussions
Zight Community
Languages Supported
English
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Product Description

Share information faster with visual context for added clarity. Create, annotate, and share screenshots, videos, screen recordings, GIFs, and more.


Seller Details
Seller
Zight
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@cloudapp
14 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Description

Zight provides a video communication platform to help businesses create personalized videos for marketing, sales, and customer engagement, improving customer interactions.


Scott S.
SS
Overview Provided by:
CEO at CloudApp | Skip The Meeting, Send A Video

Recent Zight Reviews

Adrian v.
AV
Adrian v.Small-Business (50 or fewer emp.)
5.0 out of 5
"Daily used tool!"
Zight is a great tool to have in your digital toolbox. It's handy, it's fast, and it is a good memory base as well. I use it every day.
Nancy D.
ND
Nancy D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zight is right for me."
With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Create and distribute screen recordings with ease"
Zight allows me to create, edit, and distribute screenshots and screen recordings.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Zight Media

Zight Demo - Capture recordings, GIFs, and screenshots
Capture anything on your screen, or use your webcam.
Zight Demo - Edit, annotate, and draw to give quick feedback
Quickly edit and annotate your images to get convey the right message.
Zight Demo - Share your content anywhere
Share videos, screenshots, screen recordings, and other files anywhere via a URL.
Zight Demo - Share information quicker and with more context and clarity using a top rated solution for annotated screenshots
Capture your entire screen or a selected area.
Answer a few questions to help the Zight community
Have you used Zight before?
Yes

Video Reviews

1,226 Zight Reviews

4.6 out of 5
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1,226 Zight Reviews
4.6 out of 5
1,226 Zight Reviews
4.6 out of 5

Zight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Design
UD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I liked how you can easily review the recordings that you take and that you can see insights as to how many views your recording has gotten. The program was easy to download. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I was using it on a macbook pro connected to a monitor and I disliked how you couldn't actually move the application window on your screen. I found it awkward to us with the set up of two screens I had and for some reason the countdown for when the screen recording would start did not appear, I don't know if this is a setting you can turn on or off. The recording timer and stop/play buttons for the app appear in the application/status bar the the top of your screen but when you're presenting in full screen you can't see this which was not helpful for how I was using it. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Offer a free platform for video/screen recording. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi there,

Thanks so much for taking the time to submit a review on Zight! We are delighted to hear you are liking the product and using for screen recordings as well as taking advantage of the analytics and insights features!

Regarding the countdown concern, we are happy to share with you that this is a setting that can be changed to suit your preferences. On the desktop app, head to Settings -->Recording-->Countdown to Start Recording (you can check or uncheck). In addition, you'll find other advanced recording settings in here that you may also find helpful.

We appreciate you taking the time to provide a review for Zight! We're thrilled to learn that you are enjoying the product and making use of its screen recording capabilities, as well as benefiting from the analytics and insights features.

Regarding your concern about the countdown, we want to assure you that it can be easily customized to align with your preferences. If you're using the desktop app, simply navigate to the Preferences menu, then go to the Recording section. From there, you can toggle the "Show countdown on video recordings" option according to your needs. Additionally, you'll find other recording settings in this menu that might prove useful to you.

To address the recording timer question, in that same section noted above, you can check/uncheck the "Show recording timer in menu bar (full screen only)".

We would be happy to take a moment to troubleshoot with you as well to ensure you are having a smooth experience and answer any further questions. You can reach our support at support@zight.com.

Thank you again for your valuable feedback, and please don't hesitate to reach out if you have any further questions or suggestions. We're here to assist you!

Best regards,

The Zight Team

Geoffrey K.
GK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zight?

Link feature to be able to see screenshots outside of picture form is great! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Sometimes the video capture feature can be a bit slow and clunky Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Links to external stakeholders Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Geoffrey,

Thanks so much for your feedback! We're thrilled to hear you find value in Zight's link feature for sharing screenshots and we appreciate you taking the time to write this review to share with us and our community.

The Zight Team

PO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

easily capture screenshot with mouse click and by using their annotate features, adding button features (for redirect to own preferred website). Saved screenshot will be able to save into collection or favourite it for ease of reverting back easily. Review collected by and hosted on G2.com.

What do you dislike about Zight?

at the moment there aren't select and scroll features (which means select certain area and scroll down to capture addtional area, other then that, everything needed is already there. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

screenshot with annotation and added bonus (a button), also able to share the screenshot with a link directly from Zight. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Peter,

We want to thank you for sharing your review with us and the wider community. It's fantastic to hear how you're leveraging Zight's user-friendly application to effortlessly capture screenshots and annotate them while conveniently organizing your content into collections. We understand the importance of saving time and streamlining the content collection process, and we're glad Zight is helping you achieve that.

We're also thrilled to inform you that Zight's Chrome extension offers the ability to capture scrolling screenshots as well! If you haven't already installed our Chrome extension, you can easily download it from this link: ttps://chrome.google.com/webstore/detail/zight-screen-recorder-scr/ojnikmlgjpfiogeijjkpeakbedjhjcch.

For more information on how to use this feature, feel free to visit our dedicated page at https://zight.com/chrome/.

Thank you once again for your amazing feedback! We genuinely appreciate your support and are always here to assist you with any further questions or suggestions you may have.

Best regards,

The Zight Team

Georgina M.
GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

- The google chrome integration means that I can quickly screenshot or screen record in my tab

- It stores screenshots and screen-recordings meaning I can go back to them

- I am notified once my image/recording is opened/viewed

- Good onboarding flow so that you know how all the features work Review collected by and hosted on G2.com.

What do you dislike about Zight?

I haven't experienced any downsides to using CloudApp! It's been great :) Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

- Sharing quick screenshots of customer feedback/comments within the team

- Sharing app screenshots with customers and being able to add pointers and notes to make things clearer

- Integrating images in emails - usually product screenshots again Review collected by and hosted on G2.com.

Allene N.
AN
Head of Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I use CloudApp daily in the course of my job as the Head of Support. Sharing screenshots, video demos, and GIFs is so easy and fast, and our clients love being able to click a single link to view a video without having to create an account. I use GIFs in emails all the time, and it's a great way to showcase a solution quickly. Plus, the favorites feature is great, we often get repeat questions, and I can quickly provide the same image or video without digging through my folders for the correct item or re-do the demo every time. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Honestly, I don't have anything negative to say. I have been using CloudApp for a couple of years and was wanting a better solution for video recording, but they came through with a fantastic release enabling audio and camera in recordings, so I am a happy camper. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I often need to share screenshots of bugs with our engineering team, or steps to do something in our product with a customer. Many times I'll need to share the same item. CloudApp makes storing and sharing recordings, images, and GIFs so easy. I HIGHLY prefer it to Loom. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Allene, we are so grateful for your kind words and thrilled to hear you are experiencing daily value in our product! Thanks for sharing your review with us and the community.

Jennuel V.
JV
SMB Account Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

It allows me to quickly get a GIF, snapshot of instructional material for my clients, and even for my colleagues! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing at this point. Everything works fine with the tool. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Difficulty in instructing clients by providing lengthy step-by-step procedure in words. I myself is visual learner so it's hepful to have a tool that lets you capture the whole instance and share it with just a link! Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Jennuel,

Thank you for sharing your feedback on Zight! We're thrilled to hear that our tool has been quick, efficient, and relevant to your role as a former CSM and now an AM.

Your appreciation for Zight's ability to capture GIFs and instructional material for clients and colleagues is encouraging. Zight's ability to simplify complex instructions by providing visual content aligns with one of our core goals. We understand the value of visual aids, and Zight's link-sharing feature makes it easier for you to convey information effectively and quickly.

Your feedback is invaluable, so thank you for choosing Zight and for sharing your positive experience!

The Zight Team

MS
Cloud Consultant
Information Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zight?

Because of its ease of use, we can share screenshots, instructional videos, and pictures fast and effectively. We can brilliantly organize the content thanks to the simple-to-use editing capabilities. Both uploading and downloading happen at lightning-fast speeds. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Due to the lack of an app for mobile devices, file transfers between devices might often be challenging. There is a small learning curve for all that CloudApp is capable of. Rarely, but on occasion, the app fails to record my microphone sound. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

The main aspect of the cloud app is its storage capacity, which makes it simple and secures to locate your files. It makes it simple to upload, store, and share files rapidly. You may quickly record your screen and send it to your team. The ability to make animated GIFs, which is something not offered by other applications, is something I particularly like. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hi Mamta,

Thank you for submitting this review! We are thrilled you are finding our product easy to use and enjoying the speed and efficiency while you upload, store, and share files. If you haven't already, check out our share settings, where you can add additional security and even set an expiration.

We also wanted to let you know that we do offer CloudApp for iOS, so if you have an Apple phone, you can download our app here: https://apps.apple.com/us/app/cloudapp-screen-capture/id592725830

Thanks!

Carlos Alberto A.
CA
Commercial and Program Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zight?

I love that I don't have to send the file many time to diferent users. Zight uploads to the cloud my screen shot and I only have to share the url to my team mates Review collected by and hosted on G2.com.

What do you dislike about Zight?

you have to pay for the pro version :( but the screen videos are totally worth it Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

not having to share a file is great. My emails and instant messaging app that have to have memory usage for ducplication the location of the file Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Carlos,

Thank you for taking the time to share your review of Zight. We're thrilled to hear that you appreciate the convenience of our cloud-based solution for sharing screenshots. Uploading your screenshots to the cloud and then simply sharing the URL with your teammates certainly streamlines the process, eliminating the need to send the file multiple times. We're glad that this feature has been helpful in enhancing collaboration within your team.

We understand your sentiment regarding the paid version of Zight. While the pro version does require a subscription, we strive to provide excellent value for the features it offers, including unlimited recording length, 4k quality, video editing (new!), sharing & storage, analytics, security, and custom branding.

We appreciate your feedback and value your feedback. If you have any further suggestions or questions, please don't hesitate to reach out.

Best regards,

The Zight Team

Sudhakar R.
SR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

Easy to use to take any screenshots n screen recording Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing in my mind. Everything is good in cloudapp. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Explain client or show client the resolution of an issue or an issue troubleshooting finding result with ease n get appreciation from client for short n productive reply to an issue. Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello Sudhakar,

Thank you for sharing your positive feedback about Zight. We're thrilled to hear that you find it easy to use for taking screenshots and screen recordings.

We're delighted that Zight has helped you in delivering short and productive replies to client issues. By using visual content to support your explanations, you can provide a more comprehensive and concise response, resulting in greater client satisfaction and appreciation. The ability to visually showcase the resolution of an issue helps build trust and transparency with your clients.

Thank you for choosing Zight as your preferred application for client communication and issue resolution. If you have any further feedback or suggestions, please feel free to reach out to us.

The Zight Team

Verified User in Law Practice
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I like how easy it is to screenshot and copy the photo. I also like the ability to record a video Review collected by and hosted on G2.com.

What do you dislike about Zight?

It doesn't notify me when the screenshot is done or automatically copy the image Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Connecting the dots to clients or being able to show clients specific examples. I also use this internally to show my teammates examples Review collected by and hosted on G2.com.

Response from Saundra Krienke of Zight

Hello!

Thank you for taking the time to share your thoughts on Zight, we appreciate your feedback on our screenshot and video recording capabilities.

It's great to hear that you find Zight easy to use for taking screenshots as well as for recording videos. These features are indeed designed to streamline your workflow and make visual communication effortless. We're also pleased to learn that Zight helps you connect with clients by providing specific examples and assists in your internal team communication by showcasing examples to your teammates.

We do also apologize for any inconvenience regarding not receiving notifications when a screenshot is taken or the automatic copying of images. We would love to help fix this issue and offer up a solution. Please go to your desktop app and go to Settings. Then you'll see in this screen capture you can select what actions will happen after an item is captured.

https://share.getcloudapp.com/2NuWY8AY. If this doesn't do the trick, we would love to help you troubleshoot, and you can reach out to our dedicated team directly at support@zight.com.

Best,

The Zight Team