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Zight Reviews & Product Details - Page 29

Zight Overview

What is Zight?

Zight is an award-winning and top-rated solution with a community of over 4M users and growing who are finding freedom with visual asynchronous communication. Zight scales with you, is easy to use and eliminates the need to use different applications for screenshots, GIFs, screen recordings, and web recordings. Zight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.

Zight Details
Discussions
Zight Community
Languages Supported
English
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Product Description

Share information faster with visual context for added clarity. Create, annotate, and share screenshots, videos, screen recordings, GIFs, and more.


Seller Details
Seller
Zight
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@cloudapp
14 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Description

Zight provides a video communication platform to help businesses create personalized videos for marketing, sales, and customer engagement, improving customer interactions.


Scott S.
SS
Overview Provided by:
CEO at CloudApp | Skip The Meeting, Send A Video

Recent Zight Reviews

Adrian v.
AV
Adrian v.Small-Business (50 or fewer emp.)
5.0 out of 5
"Daily used tool!"
Zight is a great tool to have in your digital toolbox. It's handy, it's fast, and it is a good memory base as well. I use it every day.
Nancy D.
ND
Nancy D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zight is right for me."
With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Create and distribute screen recordings with ease"
Zight allows me to create, edit, and distribute screenshots and screen recordings.
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2 people requested security information

Zight Media

Zight Demo - Capture recordings, GIFs, and screenshots
Capture anything on your screen, or use your webcam.
Zight Demo - Edit, annotate, and draw to give quick feedback
Quickly edit and annotate your images to get convey the right message.
Zight Demo - Share your content anywhere
Share videos, screenshots, screen recordings, and other files anywhere via a URL.
Zight Demo - Share information quicker and with more context and clarity using a top rated solution for annotated screenshots
Capture your entire screen or a selected area.
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Have you used Zight before?
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Video Reviews

1,226 Zight Reviews

4.6 out of 5
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1,226 Zight Reviews
4.6 out of 5
1,226 Zight Reviews
4.6 out of 5

Zight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MM
Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

CloudApp is easy to use on the app and very helpful in creating quick GIFs for QA Review collected by and hosted on G2.com.

What do you dislike about Zight?

I would like to have the GIF/Screen recordings to save locally instead of uploading to the cloud then needing to download them back to my Mac. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

It's helpful for me to capture processes for QA. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zight?

Its the only screenshot application/integration I can reliably use with Zendesk's ticket comment editor. With certain security restrictions in place on the Zendesk side, copy and pasting images from clipboard is no longer required Review collected by and hosted on G2.com.

What do you dislike about Zight?

I dislike that each screenshot open a new web browser tab for further annotation or acknowledgement. I'd rather see a pop up window tied to the shortcut app at the top of the screen, which we could use to annotate. I would also like support for Linux as my support team can only use that OS, but uses Zendesk via Chrome browser. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Being able to add screenshots into inline comments in Zendesk is the basic requirement for us, and it has certainly been helpful for me. Review collected by and hosted on G2.com.

Josselinne R.
JR
Support Team lEAD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

The annotations, blurs, recordings are vital to send tutorial clips to my customers or team for training. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I dislike the UI, I think it could be cleaner and less bulky and I do remember being that way before! Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Get used to using its features, they might help more than you think, especially if you want to keep transparency with your team. If you do training, it will be key as you can easily share a clip without having to get into a zoom meeting Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Training, tutorial clips, quick sharing, it helps with transparency. Review collected by and hosted on G2.com.

Jennifer N.
JN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zight?

I like that I am able to draw and highlight on my desktop as I record. This helps get attention from my clients on what I want them to know most. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I wish there's an option that my business logo will be on the screen during my recording Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

I really like cloudapp and the features that it provides. Easy to use and I love that I can draw on the screen while recording Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Clients ask me questions about their financial situation and sometimes it's long to type everything down. Also when I need to analyze things to show them all the data, this is more effective and efficient and clients can see what I am talking about and pointing at as I move along in my conversation/answer to their questions. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I can't stop using CloudApp since I've had it installed on my computer. It is such an easy way to show a customer how to do things in our platform! I love that I can just copy the link of the video and include it in my email. Review collected by and hosted on G2.com.

What do you dislike about Zight?

One day I sent a screen recording to a customer and I was told that the link was broken. It turned out my internet connection had failed during the recording. I wish there had been a warning sign to let me know before I sent it to the client (but maybe I missed it?). Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I use CloudApp to show my customers how to accomplish things on our platform. I used to list the steps one by one but the screen recording is a much easier way to do that. Review collected by and hosted on G2.com.

Bill M.
BM
Co-founder
Graphic Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

We work in distributed teams on a wide variety of projects for many clients. Cloudapp helps us easily share screengrabs, markups and video examples to share with our internal teams and clients alike. We use cloudapp multiple times a day to provide information regarding projects. Review collected by and hosted on G2.com.

What do you dislike about Zight?

From time to time it may slow down a bit when uploading screengrabs to the cloud. They have made a lot of UI tweaks over the past year which has helped greatly with some of the shortcomings it may have had. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

I would highly recommend Cloudapp. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

We have the ability to quickly communicate concepts, especially markups to our various team members. Our designers will markup content for developers to help them understand how something needs to change in a particular project. Review collected by and hosted on G2.com.

Christopher P.
CP
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

So easy to use with the Mac desktop widget. Easy as clicking top toolbar of screen and I can record, screenshot, edit screenshots, or even upload files. Review collected by and hosted on G2.com.

What do you dislike about Zight?

I really wish the app didn't have consistent bugs. Sometimes I'll record a 5-7 minute video and it tells me afterwards that it couldn't record. I also have issues naming videos or tagging them sometimes until after video is saved. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Stop waiting and get it Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Demos with clients, screen recording to walk through troubleshooting/how tos, file storage for sharing with clients Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

Really quick and easy image and screen/video capture and really easy quick sharing. This is handy when taking notes on the fly during a meeting or a class. The speed really stands out (but this really requires going in and doing custom shortcut mappings). Review collected by and hosted on G2.com.

What do you dislike about Zight?

The price difference between basic and pro is a bit too much of a jump, the added features don't add up to $120/yr in added value, at least for me, but I may be under-utilizing features.

Don't know where screen shots are downloaded to when I select that command, the sound pings, but it doesn't save to Downloads, there doesn't seem to be a preferences option for it, just a bit of a mystery to me, though I haven't looked in to the documentation yet to see if there is an easy answer. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Mostly screen capture and pasting to a document or sharing quickly when helping someone troubleshoot something. This saves time, and avoids them needing to log in to a separate app or my having to send something another route.

Looking at adding some quick video messaging in to my communications strategy, so may end up using this more, but I can see some value in a short personalized message. Review collected by and hosted on G2.com.

JM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

I really like the annotate feature. A real-time-saver! Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing so far everything is working great! Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Go for it! Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Annotate really saves me time and the video feature is very helpful for creating instructional videos for clients. Review collected by and hosted on G2.com.

Brandon F.
BF
Senior Advisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

The ease of use to use Cloud App and to assigned keys to start a video or screen capture. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Updating it, it takes time and can break things in the process. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

It is a great product overall and easy to install and start using. It can run on any decent laptop or desktop and can be used quickly and efficiently. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Helping customers understand how to fix issues on their site and it gives them something they can watch up to 30 days and not need to contact support for help. Review collected by and hosted on G2.com.