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Zight Reviews & Product Details - Page 19

Zight Overview

What is Zight?

Zight is an award-winning and top-rated solution with a community of over 4M users and growing who are finding freedom with visual asynchronous communication. Zight scales with you, is easy to use and eliminates the need to use different applications for screenshots, GIFs, screen recordings, and web recordings. Zight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.

Zight Details
Discussions
Zight Community
Languages Supported
English
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Product Description

Share information faster with visual context for added clarity. Create, annotate, and share screenshots, videos, screen recordings, GIFs, and more.


Seller Details
Seller
Zight
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@cloudapp
14 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Description

Zight provides a video communication platform to help businesses create personalized videos for marketing, sales, and customer engagement, improving customer interactions.


Scott S.
SS
Overview Provided by:
CEO at CloudApp | Skip The Meeting, Send A Video

Recent Zight Reviews

Adrian v.
AV
Adrian v.Small-Business (50 or fewer emp.)
5.0 out of 5
"Daily used tool!"
Zight is a great tool to have in your digital toolbox. It's handy, it's fast, and it is a good memory base as well. I use it every day.
Nancy D.
ND
Nancy D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zight is right for me."
With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Create and distribute screen recordings with ease"
Zight allows me to create, edit, and distribute screenshots and screen recordings.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Zight Media

Zight Demo - Capture recordings, GIFs, and screenshots
Capture anything on your screen, or use your webcam.
Zight Demo - Edit, annotate, and draw to give quick feedback
Quickly edit and annotate your images to get convey the right message.
Zight Demo - Share your content anywhere
Share videos, screenshots, screen recordings, and other files anywhere via a URL.
Zight Demo - Share information quicker and with more context and clarity using a top rated solution for annotated screenshots
Capture your entire screen or a selected area.
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Have you used Zight before?
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Video Reviews

1,226 Zight Reviews

4.6 out of 5
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1,226 Zight Reviews
4.6 out of 5
1,226 Zight Reviews
4.6 out of 5

Zight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jamilet Z.
JZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

I love that I can go to CloudApp and take screenshots quickly and easily edit, add arrows, draw boxes for emphasis and have an easily shareable link created in no time. And if I need to show a a series of actions I can also record my screen without a separate app. CloudApp is the best! Review collected by and hosted on G2.com.

What do you dislike about Zight?

There's nothing really to dislike about CloudApp. The only thing I really dislike is when I accidentally close the app! Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

If you need to take screenshots/screen recordings or need to share a short clip as a GIF, CloudApp is for you! If you wish you could easily edit your screenshots, adding arrows, drawing boxes, adding text for your screenshot, then CloudApp is the app you need in your one place app to do so. If you also have a difficult time locating screenshots on your computer that you take the traditional way, CloudApp will generate a link that is quickly and easily shared. No need to download! Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I'm quickly able to put together screenshots with explanations and point out the most important parts or show where I have questions. I use this to get input from my coworkers on my work, but it's also beneficial when I need to email someone a question about something or if I need to report bugs in code. I can make a video showing how I recreate the error which is awesome! Saves me so much time writing a long detailed description. Review collected by and hosted on G2.com.

Ali L.
AL
Sr. Director, Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

CloudApp is really simple to use. After installing it, it's literally just a point and click and you're up and running. It's obvious how to screen capture, video record, etc. And they make it easy to find all your recordings/screenshots and share them. I also really like the annotation tool, super helpful for when you're trying to do "how-to's" (especially working remotely). Review collected by and hosted on G2.com.

What do you dislike about Zight?

So far the tool has been great. A minor bug makes it so my computer doesn't sleep, but I let the product team know and they followed up quickly on their plans to fix. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Working remotely, this tool has been a life saver. Now it's easy to record and share how-to videos and annotated images, user experience flows, etc. And it's just point and click - easy to start and stop, and overall really sleek. Review collected by and hosted on G2.com.

Julio S.
JS
Product Support Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Zight?

Very fast way to give examples very quick of completed work. I love this tool so much much because you can set up so many shortcuts either on your keyboard or mouse to have a quick screengrab or screencast

I use the Screencast feature ALL THE TIME and our clients absolutely love it because its a great way to show training without having to jump on a call together

Lastly, I even had a conference call with their team that showcased a ton of features they were coming out with and it was a nice touch because it gave us insight into what was to come. I know they probably did this with a lot of their clients. But they truly do appreciate customer relations after the initial sale. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Sometimes the load times are a bit long and a bit buggy. It has been getting better with every update, but sometimes I still run into this. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

I absolutely love this tool a ton! If you are second-guessing getting the pro version of this tool for your business, DON'T! This tool is worth its weight in gold. Thanks so much for always being awesome! Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

It resolves the issues of sending examples to every client within support to validate for the customer the issue has been resolved on both their end and on ours

The tool cuts down on time that the client is on the phone and cuts down on small training tasks. Also internally it helps us give examples of where our development team needs to address issues and how we were able to replicate errors. Overall this has been a fantastic too for our organization as it has really helped our teams collaborate together more and also help our clients in a way they did not believe was possible.

Every time we get a response from a client that has a screencast, they are more than appreciative because they did not have to call into support to get trained each time on how to do something. Instead, we can provide them with a screencast and they end up just following it and giving us great feedback in return! Review collected by and hosted on G2.com.

Tatiana d.
TD
Contact Center Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zight?

It is intuitive to use, then super fast! The shortcuts are variants of those included in my operating system, which makes working with them open. I know the whole explanation of precisely the shortcut/tool when you hover the mouse over the symbols essential for reaching the level. Instead of creating a screen capture and uploading it to the cloud, it all happens together. Review collected by and hosted on G2.com.

What do you dislike about Zight?

The app often gets sluggish and stops responding. It occurred to me just because I had it for a few days, although I have noticed that some other colleagues have the same problem. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

If you are looking for a unique way to create screen capture movies, especially if you want to use them for virtual assistants or even sales demos, CloudApp is necessary. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

From the field of work (SalesOps) I do with Sales Onboarding, I have a vast selection of tables to post. Gift Help shows things in motion to unload a newbie, as well as notes and snippets to help bring data and tables into an email-friendly structure. Review collected by and hosted on G2.com.

Marc C.
MC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

Shortcut keys to quickly take screenshots or videos

Ability to integrate with your own servers in order to maintain a high level of data security for the info that you store

Ability for reps to blur out personal identifying info, annotate images, and other security features (expiration of links, password protect, etc) Review collected by and hosted on G2.com.

What do you dislike about Zight?

Limited options for mass user updates - CloudApp has a way to allow you to set a company email domain that anyone with that domain can create an account in your workspace but since we want to limit users to just our dept we have to send individual invites as well as manually remove users. Having a SFTP option where we can upload a CSV file that gets checked on a regular basis to update our active users and remove old ones would be ideal or an API that allows us to set-up our own automation for user creation and removal so we don't have to do it manually would be great! Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

They have free trial accounts - start using the trial version to see if you like the software first. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Enhanced customer support experience - a lot of customers that give us a 5/5 on customer satisfaction include in their comments how helpful the short demo videos or screenshots were that our support specialist create using CloudApp

Creating Training Materials - A lot of our training slide decks are greatly enhanced by the ability to take a quick screenshot, make a demo video, or a gif very quickly Review collected by and hosted on G2.com.

Kevin R.
KR
Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

The sheer usability of this product is just, *chef's kiss*, perfect. Easily learned keyboard shortcuts let you turn your mind off and get work done. I use this product dozens of times a day and it's one of my most important tools. Even when there have been problems, the customer support was always super helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Zight?

If I had to pick something, I wish the URLs were shorter like they used to be. But it's honestly not that big of a deal. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Explore settings and preferences. If theres something you don't like, a lot of it is customizable. For example, the *ding* sound that's made when you capture something can be very jarring but you can choose a different sound. You can also opt to what is added to your clipboard, whether its a shareable link to content or if it's the content (image) itself. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

The fast capture and immediate sharing of recordings is crucial for technical support. Previously we'd record something, then upload it somewhere to be saved and shared. Review collected by and hosted on G2.com.

Trevor H.
TH
Head of Customer Support and Success
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zight?

Easy access in the top menu bar to make quick GIFs and screen recordings. It's also really nice that I can go back and grab those recordings later if needed since they're stored in the cloud. I love that there's an easy to use Dashboard to view all of my recordings. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Would love to see a Chrome extension - not sure if there is one. If there is, I'm sure it works great. Otherwise there's really nothing to dislike since the app is so easy to use and I love using it.

I'd highly recommend Cloud App to anyone that needs a tool to capture GIFs or screen recordings. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Download it, you have nothing to lose! Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Makes it so much easier to grab a GIF to add to help docs and customer emails. I can also go back and reuse them if needed. Review collected by and hosted on G2.com.

Noa v.
NV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

The ability to quickly screenshot, record, access and especially share material across my organisation. The tool is quick and easy in use but provides a lot of value. We use GIFs to quickly highlight a certain page or feature and include these in many of our material, from sales to product support to marketing and for internal sharing. It's easy to use (easy navigation) quick to access, great integration and sharing functionality. We've multiple people leveraging this throughout the company and they are all equally happy with the tool. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Nothing I dislike about the tool. I'd just say that it sometimes interferes with the Mac built-in screenshot commands, but this is a quick fix! I'd like for the preference menu to be a bit more elaborate but CloudApp is the perfect tool overall and we use it on a daily basis across many of our departments. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Absolutely would recommend this tool, for any department (marketing, customer-facing) etc. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

The problem we're solving is quick and easy sharing of material across the org and externally through the links CloudApp generates. The benefits we've realised is more efficient sharing and centralised storage of material. We are also able to help others quickly understand features through use of the annotation options (arrows, text) or GIFs to show what to do or what we want to highlight quickly. There's not a day that goes by without us using this tool across our departments, it's become central. Review collected by and hosted on G2.com.

Ross C.
RC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zight?

Great for taking screenshots and annotating them to explain things clearly to developers and customers. It's the only screenshot tool I use and annotate everything quite heavily so there is never any confusion. Also good for recording video/screencasts for training or explaining. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Searching for a screenshot you took 3 years ago on the web interface is very slow, I basically page till I find the right month then click manually through the pages. I wish it had better filtering for that. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

This is only the second such tool I have used for this, but it meets our requirements 100%. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

Solves:

- Dealing with remote developers

- Explaining screenshots to customers

- Sending files, since they are hosted online and we just send branded links which allow comments

- Allows us to see when a customer views the details in a support ticket

- No more image editors needed, I have laid out entire interfaces on it Review collected by and hosted on G2.com.

LZ
Account manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zight?

I love that it's simple. No permission. Anyone with the link can access the file. It has all the features you need, but none of the gimmicky ones.

I love the feature to screen record, screenshot, file upload. I use short screen recordings to quickly train clients on simple tasks they can do themselves, and it automatically gives me a link to share in an email. Those also play in-browser, which makes it convenient on their end. Review collected by and hosted on G2.com.

What do you dislike about Zight?

Glitches sometimes. I wish the link would copy sooner sometimes (takes a minute for large files) even though I know the actual upload would take longer. Expired links don't show the title of what WAS there - that would be very helpful for tracking down older attachments. I also wish that there was a way to do a scrolling screengrab for longer web pages, etc. Another similar tool I've used did that, though it was admittedly glitchy. Review collected by and hosted on G2.com.

Recommendations to others considering Zight:

Do it. It's better than the other options out there I've tried. If this type of file sharing app is the solution you need, it's the right choice for it. Review collected by and hosted on G2.com.

What problems is Zight solving and how is that benefiting you?

I share large files all day with people from all different companies. Cloudapp is THE solution type. And it's less finicky than the competitor we used before. And works better for video. Clients who are brand new to using it never have any issues accessing the files, sans a weird IT blocking issue from time to time. Never the fault of the program. Review collected by and hosted on G2.com.