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461 ZiftONE Reviews

4.4 out of 5
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461 ZiftONE Reviews
4.4 out of 5
461 ZiftONE Reviews
4.4 out of 5

ZiftONE Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZiftONEQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Scott K.
SK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

The support Zift Solutions provides is top notch. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

There are a couple glitchy type things about adding fields but support is working on them. Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of ZiftONE

Thank you for your positive review! We are glad to hear that you are finding the platform is easy to use and that your experience with our support team has been good!

Mindy H.
MH
Global Head Partner Program
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ZiftONE?

Personally, I like the dashboards and partner locator the most. Many PRM's host content and the like but having a Partner Locator that can be customized as well as Looker based BI tool for Data and Analytics on Partner Activity/Engagement is key to engaging Partners for Success. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Helpdesk often send you to links to self serve. It's a great model, but I wish that the Customer Success team knew more about the answers to save time. It would be great to call my CSM and just get 10 answers to 10 questions rather than track 10 Service Tickets. Tracking service tickets can be more time consuming than just speaking with someone. Review collected by and hosted on G2.com.

Savka B.
SB
Marketing Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about ZiftONE?

I have been using Zift Solutions for three years now, and I must say that I am extremely pleased with the platform. Being able to create content on my own has been a great asset in creating captivating campaigns. The features for email, campaign, and social media planning are simple to use and have helped me simplify my marketing efforts. I especially appreciate the option to add microsites to my company's website. The reporting process is also very comprehensive, and I value the ability to view all my leads as campaign results. In general, Zift Solutions has been an outstanding tool for me to achieve my marketing objectives, and I'm particularly happy with the customer support team. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

I have no complaints about Zift Solutions. I cannot think of anything that is missing from the solution. The platform is frequently updated to keep up with the ever-changing digital landscape and meets the latest requirements. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

ZiftOne is efficient with different contents and platforms to let the partners any needed information , documentation or contacts Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

when submitting leads / requests to our providers, we need notifications when they made changes on them.

It's difficult to track the status of them if you're submitting several a weeks, and need to check them one by one Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Hello, and thank you for the review and feedback. We agree that the platform needs to provide more notification options so you know the status of your submissions.

We have plans to improve this, and I have added this feedback to the list. If you have any additional feedback on this or any other part of the platform, email us at product@ziftsolutions.com.

Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ZiftONE?

With this software you get a lot of functionalities Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Some of the basic functionalities are hard to use and not friendly for the end user, maybe it's too complex. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Thank you for taking the time to write this review and share your feedback on ZiftONE. We strive to make every part of the platform as easy to use as possible but are always looking to improve the user experience. It would be great to gain more understanding of the areas your end users are having difficulty with so that we can incorporate the feedback into our product backlog in more detail.

You can send any and all feedback on the features of ZiftONE directly to our product team by emailing product@ziftsolutions.com.

Thank you,

Tim

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

The tools are easy to use for the most part.

The company is constantly improving its product, and the account management is stellar. Shout out to Jillian, Jonathan and Brandon! Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

There are simple asks, like being able to sort Collateral Programs by moving blocks up and down versus having to hit an arrow button over and over for collateral placement within the program, that for whatever reason, isn't prioritized. It's low-hanging fruit that would bump my score from 9 to 10. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Thank you for the review and the kind words about our team members. My name is Tim, and I am head of the product team here at Zift. I have captured this feedback to ensure it is included in our plans as we continually work to add new features and improve existing functionality across the platform.

You can email us any feedback or insights you have on the platform directly at product@ziftsolutions.com. This will create a ticket in the system we use for support and give you greater visibility and access to my team.

Thank You

Tim Porterfield

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

I've been using Ziftone for marketing for some time and I'm very satisfied... in case of some small problems, the support is very quick in solving them. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

I don't necessarily have anything negative to say. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Thank you for the 5-star review! Can we do a celebration dance together!?

As you continue to use ZiftONE please feel free to share any and all feedback/ideas with me and my team by emailing product@ziftsolutions.com. This will generate a Product Insights ticket. We use this sort of feedback to help guide us on how we can continuously improve the platform.

Thank you, and we look forward to hearing back from you.

MC
ceo
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

emails to check and solve your problem in time Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

instead of telling what to do or solve your problem they give u other email to explain to them the same problem Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of ZiftONE

Thank you for your review! We are glad the product is working well for you. We do apologize that sometimes we have to redirect you back to your supplier. Our support team is available to assist you with any technical issues that arise with the platform. However, your supplier is your best point of contact for questions about your partner relationship or access to the platform.

If you are not sure who to contact, do not hesitate to reach out to support and we will get you pointed in the right direction.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

User friendly interface, scalable, good structure. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Customer support was a bit too slow. They took a couple of days to answer a question. Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of ZiftONE

Hello! I apologize that our support team did not respond to your issue as quickly as you needed. I would like to investigate further to determine what happened. Please reply to the case and ask for a manager to review - I would like to find out how we can do better next time!

DG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

I use the Zift platform on a weekly basis and it is really very easy to use. From creating customized templates to uploading contacts, implementation is easy. The tools available to create content are simple but effective. When I have needed to contact the support team, they have been quick and very agile. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

I would like the reporting tools to be improved, allowing more filters. I would also like to have a tool to validate the mail server and thus improve the ratio of emails that reach the spam mailbox. Integration with more CRM tools would also be appreciated. Review collected by and hosted on G2.com.