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461 ZiftONE Reviews

4.4 out of 5
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461 ZiftONE Reviews
4.4 out of 5
461 ZiftONE Reviews
4.4 out of 5

ZiftONE Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZiftONEQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about ZiftONE?

Quality artifacts with intuitive customization options. I was up and running with a custom microsite in a few hours, and very happy with the result. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

There was some what I think was browser add-blocker interference on a couple of microsite links. I had to play with the link targets to make them work how I wanted them to. Review collected by and hosted on G2.com.

RM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ZiftONE?

I use the solution through one of our partners and enjoy the flexibility and control the Zift platform affords us. Enables us to brand our partner collateral, saving huge effort in developing our own Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Nothing really. Does everything we need. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Rory,

Thank you very much for such a glowing review. Please let me know if there is anything we can do to help improve your experience. You can email us your feedback as you use the platform at product@ziftsolutions.com

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ZiftONE?

When facing any issue, I can raise a ticket with ease and always someone from Zift Solutions reaches out within a few hours to resolve the issue Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Technical issues take some time to resolve, which I understand because nothing is fast in business. However, this can sometimes impact my work Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of ZiftONE

Thank you for your feedback! We appreciate your patience when a technical issue impacts your work - we are always striving to resolve issues as quickly as possible.

JS
Head of Operations and Delivery
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

Zift is a useful solution for the management of partners and partner networks. With plenty of tools for communication and onboarding, zift can add real value to partner programs Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

The integration with our CRM proved to be very challenging and required a significant amount of workaround. The management UI wasn't as polished as the front end and so required a little more education to learn. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Hello Jack,

My name is Tim, and I head up the product team here at Zift. First, I wanted to thank you for taking the time to post this review. I am sorry to hear that integrating your CRM was so challenging, and I would like to understand better the challenges you faced while integrating your CRM. This kind of feedback is important to have as we look to expand and improve the platform going forward.

I also wanted to let you know that you can provide feedback directly to my team as well by sending an email to product@ziftsolutions.com. This will create a ticket for you and alert my team to your feedback. We then send that feedback to our product management platform to help aid us in future decisions we make on the platform.

BA
Marketing & Design Consultant
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

Managing Campaigns with ready-made materials made easier to use marketing plan, lots of features related your branding communication, easy integration your own branding design solutions, daily use routine and excellent customer support! Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

In first level of user experience, setting up the especially campaign process could be hard to understand. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Hello Behic,

Thank you for the review and the feedback on the first level of user experience. I have moved your input into our product management tool around the experience of setting up a campaign. I would appreciate it if you could provide feedback on any additional areas you have had difficulty understanding. You can email my team and me at product@ziftsolutions.com. This will generate a ticket you can track, and we can use it to communicate with you in case we need more information and to keep you informed if we are working on that area of the platform.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

A lot of capability, can handle multi-crm integrations to allow for seamless lead distro, has a decent workflow builder, loads of training material Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Account management has been so-so, and a few annoying things like currency for MDF being in dollars not GBP. Review collected by and hosted on G2.com.

Response from Lissa Johnson of ZiftONE

Thank you for your feedback. If you are open to it, would be happy to discuss your experience with Customer Success at Zift and how we can impact your account management. Please feel free to contact me directly lissajohnson@ziftsolutions.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ZiftONE?

Again, it gets the job done and its pretty basic. I can create emails, social content, maintain a contacts list, schedule things for launch, and track analytics. Nothing grounbreaking to speak of from my perspective, but the functionality I need is there. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

I'd liek to see some new features, particularly for the email and web plug in builders. And there seem to be a ton of glitches lately, and while some of those I think are outside of the platform's control, it's been frustrating from a user experience perspective. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

I am with the Zift product team, and I wanted to take a minute to thank you for submitting this review. I am sorry to hear that you have had some glitches within the platform, and I hope they have since been resolved for you.

We are working on some new additions to the platform that will hopefully check the box for you around a single place to find any of your marketing activities. One major improvement we are currently working on for your use is improving the search engine used within the platform. This ties in with our global search and should give you a single place to find anything you need.

Let me know if there is anything else I can do or information I can provide you on where we are going with the platform in the future.

NL
Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

The platform is very easy to use and to setup. After a day or so you really get the hang of it! Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

There are some elements of the UX experience for building, designing or editing that can be improved. Some things are burried and you must investigste how and hwere to find. Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Nick,

We appreciate the feedback and are always open to hearing how we can continue to improve the platform and remove the need to 'explore' to find what you are looking for.

As you use the platform and encounter specific areas like the ones you mentioned, please feel free to email us your feedback at product@ziftsolutions.com. When you send us feedback through that email address, it will generate a ticket with our product team that you can track and communicate with. We will then take that feedback and feed it into our product management tool. This kind of data is key to the decisions we make on where and what to improve in the platform.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ZiftONE?

Quick responses and customer service was very good.

I had a specific issue with using the Market Builder platform and they dealth with them very efficiently and professionally. Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

Nothing. I thought they dealt with the issue in good time and follow up was good. Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of ZiftONE

Thank you for your review! I am glad our support team was able to help get you back on track.

BY
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ZiftONE?

The team working on projects are quite fast and responsive Review collected by and hosted on G2.com.

What do you dislike about ZiftONE?

The tool can be more user friendly. Some integrations has limitations Review collected by and hosted on G2.com.

Response from Tim Porterfield of ZiftONE

Hello Basak,

Thank you for the feedback. I would like to learn more about which areas of the platform you would like to see improvements in the user experience and which integrations have limitations. We have an email address set up that will let you email my team and me with any and all feedback or requests you have on the platform (product@ziftsolutions.com).