Yodel.io Pros and Cons

Easy configuration, pay as you grow, assistant voice-bot functions Review collected by and hosted on G2.com.

Nothing. Everthing went smooth, the solution always does its job, and if for certain reasons, there are hickups or failures, the support team typically informs the users up front or is available "immediately". Review collected by and hosted on G2.com.

My absolute favorite part about Yodel is the native support for Slack; it's obvious it was built for it. Any of the team can answer a call, transfer it, join in, and manage it. The browser support makes phone calls easy, and the iPhone app is simple yet performs beautifully. Review collected by and hosted on G2.com.

I'm not a big fan of the Desktop "side" app; it needs a little work, but the integration doesn't require it--it's really just icing on the cake. Review collected by and hosted on G2.com.

Yodel means that our virtual assistant is able to give great customer support without the need for complicated equipment, because it is all done through Slack and set up through the Yodel interface Review collected by and hosted on G2.com.

Nothing ! Everything seems very easy to learn and use. The support is very quick and detailed help has been given, including a Zoom call for guidance. Review collected by and hosted on G2.com.

ease of use. Yodel.io Integration with Slack gave our decentralized team a regular phone number with a cool infrastructure. Review collected by and hosted on G2.com.

We wished it had integrated with Slacks native calling function. Since the apps for phone and desktop were made this wasn’t a problem anymore. Review collected by and hosted on G2.com.

We are a smallish (12 people) team and we are all remote. Slack is the way we all communicate. We are a service based business and we needed a phone number our clients could use. Having a hardware phone system for a remote team seamed like and overkill and our cell phones weren't good enough. That said, we found Yodel and it was perfect because we were able to set up one phone line that would ring centrally in Slack and be transferred to our available teammates. It's a super easy no brainer system for our type of business. Review collected by and hosted on G2.com.

The dashboard and set up were a bit clunky at first but you get used to them quickly. Review collected by and hosted on G2.com.

The transcription feature makes my live easier. Review collected by and hosted on G2.com.

There is no unnecessary functionality in Yodel. Review collected by and hosted on G2.com.

Its the perfect tool for freelancing around the world. You dont have to worry about roaming aso...Tracking and all those state of the art functions makes the tool perfect. Review collected by and hosted on G2.com.

There is nothing at the moment, all my requirements are here Review collected by and hosted on G2.com.

I use it for remote work having two numbers that go to my cell phone while travelling,, Their interface when you log in, is very easy to add voicemails and set times to receive calls and divert them etc Review collected by and hosted on G2.com.

that it is so integrated with slack . I would prefer an android app, Although i hear it is on the horizon Review collected by and hosted on G2.com.