XoroERP Pros and Cons

We shopped ERP solutions for ~1 year, and Xoro came out on top. Throughout the sales process, they had every solution we needed. We are an eComm brand that purchases components and assembled our own goods. We have multiple layers of bundling of components, goods, and packaging. We also have our own warehouse operation. Xoro has been awesome for helping us get all of this under control.

So far, everything that their sales team sold us on has been followed through on, which is rare in the SaaS space. Our implementation manager, Moh, has been a pleasure to work with.

The implementation has taken quite a while, though that is a mix of the complexity of operation and amount of resources that go into it.

So far, so good. I have yet to use the accounting portion & analytics portion, as we are not entirely implemented, so I can report back there. Review collected by and hosted on G2.com.

Some learning curve shifting from QBO to Xoro Review collected by and hosted on G2.com.

We spent about a year exploring ERP solutions, and Xoro ultimately stood out as the best choice. Throughout the entire process, they provided every feature we needed. As an eCommerce brand that sources components and assembles our products, we have several layers of bundling for components, products, and packaging. Additionally, we manage our own warehouse. Xoro has been instrumental in helping us streamline these operations.

What’s impressed us so far is that everything the sales team promised has been delivered, which is uncommon in the SaaS industry. Our implementation manager, Moh, has been a great partner in this journey.

The implementation process has been lengthy, but that's due to the complexity of our operations and the resources required to make it work.

Overall, the experience has been positive. I haven’t had the chance to fully explore the accounting and analytics features yet, as we are still in the implementation phase, but I’ll provide feedback once we’ve completed that stage. Review collected by and hosted on G2.com.

There was a notable learning curve, and we went through an extended onboarding process, which led to a temporary dip in efficiency within our organization. This cause stress amongst our team members. Review collected by and hosted on G2.com.

Xoro makes it simpler to efficiently handle customer orders and track performance. The crew takes the initiative to go above and beyond in meeting our needs and demands, and the software is incredibly reliable and adaptable. Review collected by and hosted on G2.com.

The first setup took a lot of time and was a little complicated. But the support staff was really helpful, and as everything was set up, everything went without a hitch. As a result, it has a steep learning curve, but it is quite beneficial once you get the feel of it. Review collected by and hosted on G2.com.

The most helpful thing about Xoro is the customer support team. They go above and beyond in helping any issues that you run into Review collected by and hosted on G2.com.

One thing would the accounting system is slightly lacking. Not terrible but not as user-friendly as Quickbooks Review collected by and hosted on G2.com.

The ease of getting around in the software and the online help Review collected by and hosted on G2.com.

Not being able to set defaults for multiple warehouses Review collected by and hosted on G2.com.

Inventory management - lots of detail. The team is very receptive to feedback. Great for tracking products that share components. I use it daily. We have Xoro integrated with all our platforms, multiple Shopify stores, Amazon FBA, etc. Review collected by and hosted on G2.com.

Accounting/bookkeeping has a learning curve, but the Xoro team is there to help. Review collected by and hosted on G2.com.

Switching to Xoro ERP has been one of the best decisions for Neat Apparel. Right off the bat, we loved how easy it was to navigate the system. The UI is sleek and straightforward, making it simple for everyone on our team to pick up and use without a steep learning curve. The standout personal service from the Xoro team is a major plus too – they're always quick to respond and incredibly helpful, making us feel like valued partners rather than just customers.

What truly sets Xoro apart is its flawless interoperability with all our other systems. From inventory to sales, everything syncs up perfectly, streamlining our operations and saving us a ton of time. The software is rock solid and efficient, which means we can focus on what we do best – creating great apparel – without getting bogged down by tech issues. If you want an ERP that's user-friendly, offers fantastic support, and integrates seamlessly with your systems, Xoro is the way to go! Review collected by and hosted on G2.com.

More data visualization options- but not a big deal Review collected by and hosted on G2.com.

for everyone on our team to get the hang of things quickly. Plus, the customer service is top-notch; anytime we've had questions or needed support, the Xoro team has been right there, providing personal, friendly assistance. It's clear they genuinely care about their customers and go above and beyond to make sure everything runs smoothly.

Another standout feature is how seamlessly Xoro integrates with all our existing systems. Whether it's accounting, inventory management, or sales tracking, everything works together perfectly, saving us tons of time and hassle. The software is reliable and efficient, letting us focus more on growing our business rather than dealing with technical headaches. If you're looking for an ERP that combines ease of use, great service, and top-tier functionality, Xoro is the way to go! Review collected by and hosted on G2.com.

I wish there was an easier way to visualize some specific pieces of data, but overall it's not a big deal Review collected by and hosted on G2.com.

I have been using xorosoft from 2 years+, I can say it has been a great experience working their team. Efficient, productive, and very helping team. Nav has been helpful especially.

The good thing about them is that they are always open to new ideas and upgrading the software as per our needs as they evolve.

I can approve them for big companies. Thanks Review collected by and hosted on G2.com.

Lets explore ... i havent fpund much as the team always help to resolve, so no rigid dislikes. Review collected by and hosted on G2.com.

Xorosoft ERP is a very good software for our businesses. It is easy to use and you do not need much training to understand it. The software has many features that help with finance, inventory, and sales, all in one place. It works well with other systems and gives real-time data, which is very useful. The customer support team is always ready to help and is very knowledgeable. Review collected by and hosted on G2.com.

Nothing at the moment. It took us a few days to get used to it but once we did it got easy and does the job well. Review collected by and hosted on G2.com.