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WPMU DEV Reviews & Product Details - Page 48

WPMU DEV Overview

What is WPMU DEV?

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.

WPMU DEV Details
Languages Supported
English
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Product Description

WPMU DEV is the ultimate WordPress platform for web developers and designers to help create, manage, optimize, and update WP sites.


Seller Details
Seller
INCSUB
Year Founded
2005
HQ Location
Albert Park, Victoria
Twitter
@incsub
159 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

We are behind some of the largest and most trusted WordPress products and services on the web, including hosting, performance optimization, Multisite plugins, and security.


Savo V.
SV
Overview Provided by:

Recent WPMU DEV Reviews

Jerry J.
JJ
Jerry J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pay-it-forward customer service rocks!"
Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a pla...
Pete B.
PB
Pete B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A Reliable Partner"
The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has...
Nicholas K.
NK
Nicholas K.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% hassle free since I started with WPMU DEV"
For a non-technical person like myself who works with websites, the WPMU team have been helpful with everything from cloning sites to helping me wi...
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5 people requested security information

WPMU DEV Media

WPMU DEV Demo - My Sites Screen - The Hub
See all the sites that you have connected to the Hub and check if there are any actions waiting to be implemented. You can also filter and sort the sites in your Hub in multiple ways.
WPMU DEV Demo - Site Overview Screen - The Hub
The overview screen includes information about available options & configurations for your site’s hosting, performance, plugin & theme updates, SEO, security, backups & reports according to plugins & features that you have enabled.
WPMU DEV Demo - Reseller - The Hub
Easily sell Hosting, Domains & Web Services without the extensive costs, years of development, or infrastructure headaches. This means that you can rebrand and resell everything WPMU DEV offers!
WPMU DEV Demo - Client Billing - The Hub
The Billing portal enables you to create & sell product and service packages to your clients, and manage all aspects of your billing process with Stripe, right from your Hub.
WPMU DEV Demo - Domains - The Hub
Transfer, resell and buy domains at unbeatable wholesale prices. Enjoy Flat Pricing for registrations, renewals and transfers. No more surprise price jumps, what you see is exactly what you'll pay.
WPMU DEV Demo - Tickets - The Hub
Now you can manage your clients and projects entirely within the Hub. - Enable clients to easily put in tickets for support or new services. - Message clients within the ticket—no more emails threads in your already-full inbox. - Auto-assign tickets to team members and track their progress. ...
Answer a few questions to help the WPMU DEV community
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Video Reviews

855 WPMU DEV Reviews

4.9 out of 5
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855 WPMU DEV Reviews
4.9 out of 5
855 WPMU DEV Reviews
4.9 out of 5

WPMU DEV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WPMU DEVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AC
W
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I love the ability to automate and take care of the smaller stuff that takes a long time to do without this platform, such as updates! Besides that, the ability to quickly get into the sites that I am an administrator of is worth the cost! We love using this platform as a business tool. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

So far, just the inability to afford to have every single domain I own hosted with the service! I need to be choosy... It's not that expensive when you get, but you don't always need a managed solution for all clients. I haven't found much to dislike! Excellent service at a fair price! Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

You might not know you need this, but you do! It's totally worth the cost, but either way at least give the trial a try! Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

It actually has helped me learn the WP platform better because of the ability to have support, access to the community, and some great Docs. In addition to that, there are no wonders of what the best plugins to use are to optimize our sites... the answer is simple... the plugins that are supplied with the platform. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hey Andrea,

We appreciate this candid review, and we are really grateful for having you as a member.

It is amazing to read that we help you with your incorporation into the world of WordPress, since we do not limit what we offer to our products and services, we also have a community, blogs and documents as resources for our members.

Our management tool and hosting are a must and since you mentioned pricing issues, we encourage you to reach out to our sales team, so they can further review your account and see if there is anything they can do for you 👏

Daniel D.
DD
Experience Designer
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

Bonus: I can manage my sites from my iPhone. I can do complex tasks from my phone because they invested resources into the mobile site.

Working with WPMUDEV is like having an entire development team behind me.

I look at the team of WPMUDEV just like we are all one team together. That's how it feels to work with them as their client. It's really like we're partners. Like we're one family working together, doing our part, to make the world a good place.

Additionally, when it comes to trust in the digital world, it's not easy to find a company for which I feel safe to bring my ideas, ventures, and clients.
 WPMUDEV consistently shows up with better security, performance, and human support.

Finally, the knowledge base of the support team (24/7 !!!) runs deep. They stick with me until the problem is solved. I can't remember the last time we needed to create a support ticket. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Occasionally, the Safari web browser has trouble loading the live chat. If you run into this issue, you may want to use Firefox. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

Try it. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I launched the first ever immersive learning experience for learners to come together from around the world to launch ventures that impact the United Nations Sustainable Development Goals: https://cooperativeimpact.works

I have launched 20+ ventures on Wordpress, and thanks to WPMUDEV I now clone ventures in minutes.

Since 2009, Wordpress and WPMUDEV has been the fundamental element that drives my professional career. When I make an impact with my community, it's because of Wordpress. When I earn money, it is because of how I am using Wordpress. To be someone who pushes the limits of what's possible with Wordpress, I like to partner with others who do the same = WPMUDEV

When we come together like this, the possibilities are limitless.

With Wordpress being the common theme of my career, I have seen, been with, and paid for the alternative Wordpress hosting options out there. Time and time again, I come back to WPMUDEV. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hi Daniel,

This was really inspiring and we couldn't be happier reading it, we are so proud to have you as a customer for all these years. We hope to keep your experience as good as it is now (or even better). Regarding the issue with our chat platform, I will pass this information on to our DevOps so they can review it further.

Reading that since you started with WordPress we are helping you in your professional career, it's really incredible. We continually aim to deliver excellence when it comes to performance, security, marketing, support, and more, so stay tuned, new features and enhancements are continually being released.

OS
CEO
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

The UI is clean and intuitive. Easy to navigate, and the support is fast and efficient. But what I like the most would be to get all the efficient tools in one place. Rather than searching all over, paying different fees to get your WordPress website secured, and optimized, you can find it all in WPMUDEV for a decent price. I can feel that WPMUDEV and I have the same mindset; we focus on the results. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Hard to say. All seem to be there. Of course, if we could get free stuff, or cheaper, that would be welcomed. However, when you compare, WPMUDEV is a good deal. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I compared many different hosting and when you do the calculation you are saving money and time. All is secured, optimized, and easy. Since we moved to WPMUDEV, we spend way less time in debugging, tweaking, and securing the server, the plugins or WordPress itself. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hey Olivier,

We really appreciate the review you left us, we are happy and proud to have you as a member. Knowing that since you transferred your sites to us you have been saving time and hassle really encourages us to keep working to deliver excellence in everything we offer. Take it for granted that our products and members are our priority and focus, so always stay tuned as we always release new features ☺

Matt F.
MF
President
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

The support is absolutely the best in the business. There have been many occasions where I have been stuck, stumped, or just flat-out hopeless, and then the support always comes in clutch, when I need them most. Can't thank them enough. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I do wish that they had shared hosting. That would help a lot in onboarding clients, at scale. Some of the prices are a bit high, especially when trying to be a reseller. But at the end of the day, I would rather have quality service over cheap prices. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

WPMU is a bit more advanced compared to some more entry-level companies. I would recommend getting a baseline understanding of WordPress, hosting, and the entire industry before jumping right in. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

The biggest problem we're solving with WPMU is reliable hosting for some of our biggest clients. In addition to this, the suite of services is something that we've been able to better understand and configure so now we are offering the benefits of the WPMU Dashboard on WP websites. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hi Matt,

Thank you very much for this honest and detail feedback, it really helps us!

Our hosting is managed, as you know... But we will take your recommendations into account, take it for granted. We are delighted to hear that you find our set of plugins useful, we created it so that our customers can access as many tools as possible to improve their sites, so once again, thanks for mentioning it!

We look forward to continuing to work with you for many years to come and helping you grow your business! 💪

MS
Founder
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about WPMU DEV?

I like the optimization plugins the best. That is what bought me to WPMU Dev in the first place. Since I've been with them though, their website management HUB and hosting have been really great additions that I love! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

They tend to run promotions on Instagram, but don't follow through with the prizes. It always rubbed me the wrong way. In terms of the platform itself, I wish the migration tool worked better across hosts. It only works for me about 1/2 of the time. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

It's the best website management tool out there. They also have unlimited chat support for any WordPress or website question. This alone is well worth the money. WPMU Dev is my favorite website tool for my websites. I highly recommend it. I haven't been able to find a competitor that is even close. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU Dev is a place where I organize all of my client websites. I favorite the sites that are my current clients, as a way to keep everything organized. That has been a game-changer in organization for me. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hi Michael,

We appreciate your honest and detailed review, it really helps to understand the expectations and needs of our customers.

The promotions are published through our social networks, newsletter and our site, if you ever have any questions about them, you can always open a chat with our Sales team. When it comes to our migration tool, which one are you referring to? I couldn't locate an account with your details, so I'm wondering if the issues you encountered escalated. However, you can always request a free manual migration.

Reading that we are helping you with managing, optimizing and hosting your sites made our day! 😊

Jonathan N.
JN
Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
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(Original )Information
What do you like best about WPMU DEV?

I'm a novice Wordpress solutions business owner and have come into a lot of trouble since launching my site. I've had to rely on WPMUDEv's support teams and have learned a lot from them all while supporting my own business. They've quickly helped me resolve my issues and I appreciate them being there 24/7. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Sometimes I find my hosting speeds slower than my previous host but that comes with the territory of being constrained to the dedicated hosting service tiers instead of a shared and pooled resources of other hosting providers. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

Almost instant connect to technical support. They're super knowledgeable and friendly. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

I work with small business owners and entrepreneurs in establishing their online identity and have come into a lot of techncial issues with their site that i dont know how to fix. I rely on the expertise and support of WPMUDEV and they're like real life technical superheroes and resolve my problem very quickly. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hi Jonathan,

We couldn't be happier with your amazing review and the trust you place in us. Since this is managed hosting, speed issues shouldn't be a problem as your site has dedicated resources, that's why since I didn't find any ticket about it, I invite you to contact our support team as maybe they can do something for the speed of your site.

Thanks again for your comment!

Steven M.
SM
Marketing Consultant
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

Having the experts available 24/7 via chat has saved me more times than I can count! Having these kinds of experts on hand is well worth the monthly fee. Their support is unbeatable! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

It's tough to say what I dislike. Everything is pretty well documented and easy to use. The plugins they have keep getting better. They have deprecated several other plugins and started focusing more on their hosting which I honestly haven't tried yet. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

Get started! You won't regret it! Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

They outshine the tech support at most other companies. They will offer support on just about anything! I use DIVI theme a lot and I usually get faster support from WPMU DEV than I do from DIVI. Review collected by and hosted on G2.com.

Response from Mercedes Caldwell of WPMU DEV

Hi Steven,

Providing excellence in everything we do is something we strive for, so thank you very much for sharing your experience with our services so far. We want to continue working with you, and make our businesses grow together.

Whenever you need our assistance, never hesitate contacting us.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

their chat support is unbelievable. always online, always helpful, I've never had any issues after speaking with them. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

none that I can think of that are a big deal Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

i'm able to easily host my website plus have access to all of their amazing plugins Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey there,

It's a treat to hear that your experience with our services and support team was a great one thus far, and worthy of an excellent 5-star rating!

Thank you for taking some time to share your experience. We're glad to have you with us :)

Regards,

Deivydas

Henrique T.
HT
CTO
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

The HUB is fantastic :)

Everything is super simple to manage, and the support is very helpful.

And the best part is that the HUB is completely compatible with other hosting providers Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The hosting prices, for 12$ / month I think you guys can offer a 2vcpu + 2G vRam

Other than the hosting prices, I don't have any complaints.

If you can lower your hosting prices, it would be great :) Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

The way to manage my client's domains, the easiness of organizing and keeping track of WordPress updates and problems.

With this tool, we are very much more efficient than ever Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Henrique,

Thank you so much for the positive words and great rating!

We're really happy to hear that you find our services and support team valuable.

Best regards,

Deivydas

David B.
DB
Owner
Information Technology and Services
Small-Business(50 or fewer emp.)
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What do you like best about WPMU DEV?

I like that they have a group of plugins that eliminate the need for having to use multiple suppliers to get the same result. What I Iove best is the Forminator plugin. What is also nice is the auto backup and update process. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

The Branda plugin that is for white labelling a site does not have a way to only show to certain users, like their HUB plugin. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

Good as a single source for a variety of plugins for you/your customers' WordPress site. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

They offer a really good form builder plugin. I was looking for another form provider after Caldera Forms support ended, but I did not want to use Gravity Forms. Review collected by and hosted on G2.com.

Response from Aleksandar Stojnovic of WPMU DEV

Hi David,

Thank you for sharing your experience, it's much appreciated. We will certainly look to add more features to Branda Pro.

Have a great week :)