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WPMU DEV Reviews & Product Details - Page 19

WPMU DEV Overview

What is WPMU DEV?

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.

WPMU DEV Details
Languages Supported
English
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Product Description

WPMU DEV is the ultimate WordPress platform for web developers and designers to help create, manage, optimize, and update WP sites.


Seller Details
Seller
INCSUB
Year Founded
2005
HQ Location
Albert Park, Victoria
Twitter
@incsub
159 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

We are behind some of the largest and most trusted WordPress products and services on the web, including hosting, performance optimization, Multisite plugins, and security.


Savo V.
SV
Overview Provided by:

Recent WPMU DEV Reviews

Jerry J.
JJ
Jerry J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pay-it-forward customer service rocks!"
Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a pla...
Pete B.
PB
Pete B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A Reliable Partner"
The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has...
Nicholas K.
NK
Nicholas K.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% hassle free since I started with WPMU DEV"
For a non-technical person like myself who works with websites, the WPMU team have been helpful with everything from cloning sites to helping me wi...
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5 people requested security information

WPMU DEV Media

WPMU DEV Demo - My Sites Screen - The Hub
See all the sites that you have connected to the Hub and check if there are any actions waiting to be implemented. You can also filter and sort the sites in your Hub in multiple ways.
WPMU DEV Demo - Site Overview Screen - The Hub
The overview screen includes information about available options & configurations for your site’s hosting, performance, plugin & theme updates, SEO, security, backups & reports according to plugins & features that you have enabled.
WPMU DEV Demo - Reseller - The Hub
Easily sell Hosting, Domains & Web Services without the extensive costs, years of development, or infrastructure headaches. This means that you can rebrand and resell everything WPMU DEV offers!
WPMU DEV Demo - Client Billing - The Hub
The Billing portal enables you to create & sell product and service packages to your clients, and manage all aspects of your billing process with Stripe, right from your Hub.
WPMU DEV Demo - Domains - The Hub
Transfer, resell and buy domains at unbeatable wholesale prices. Enjoy Flat Pricing for registrations, renewals and transfers. No more surprise price jumps, what you see is exactly what you'll pay.
WPMU DEV Demo - Tickets - The Hub
Now you can manage your clients and projects entirely within the Hub. - Enable clients to easily put in tickets for support or new services. - Message clients within the ticket—no more emails threads in your already-full inbox. - Auto-assign tickets to team members and track their progress. ...
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Video Reviews

855 WPMU DEV Reviews

4.9 out of 5
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855 WPMU DEV Reviews
4.9 out of 5
855 WPMU DEV Reviews
4.9 out of 5

WPMU DEV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WPMU DEVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Design
AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

The best integrated, usable solution and Best customer support Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I haven't found it yet because it's still in the early stages of use. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Distributed client WordPress websites are often painstakingly created and neglected, and it seemed that wpmu dev would solve most of the shortcomings in terms of service management due to the heavy use of plugins. I have high expectations for the future, and honestly, it is fun to expand one by one. I even think that there is. Review collected by and hosted on G2.com.

JB
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I love how easy it is to configure things within Wordpress. It supports our digital marketing efforts and makes life a lot easier when it comes to compressing images and sorting WEBP issues. The support team are excellent and very knowledgeable.

WPMU's support team works hard to provide specific and helpful feedback, which means you can get the best out of the tool. Every memeber of the team at WPMU are available to support you if you have an issue. Internal communication channels also mean that information that has already been shared with one support agent is available to another, saving you time by not having to repeat your issue. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

There is nothing I dislike about WPMU DEV. WPMU DEV provide tools that make website management and SEO an easier task than it currently is. It saves me time and effort.

Whenever I begin work on a new website, WPMU DEV is one of the first tools I look to implement to support the building and structure of the site. The only thing I've ever disliked is having a small technical issue, but this was resolved in full by the team at WPMU DEV. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV solved the issue of lossless image compression and WEBP formatting for images. It also provides a CDN in the event that you do not have one readily available.

WPMU DEV also provide a centralised platform to manage this from, meaning that you can have all of your information at your finger tips from within the Hub. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hi Joe,

Thank you for the extensive feedback of your experience with our services thus far, it means a lot and we couldn't be happier hearing that our services and team at WPMU DEV help make your site management life easier :)

Glad to be of assistance! Hoping to keep working together for years to come.

Regards,

Deivydas

Tiffany Y.
TY
Chief Executive Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

WPMU DEV has an amazing customer service team. I have run into hiccups with WordPress, plugins, settings, domains, and even other hosts and WPMU DEV has fixed it for me in record time, every time. Their customer service team is always polite, always patient, and very knowledgable. I also like that most of their premium plugins come with their hosting packages and that those plugins are fantastic!

I have used both Bluehost and Dreamhost in the past. Bluehost was terrible. Dreamhost was better, but they didn't offer any kind of customer service. WPMU DEV's customer service alone makes it worth every penny. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I can't think of anything that I dislike about WPMU DEV. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV is currently working to solve a glitch with my multisite CDN. I was told a recent update they did affected some multisites hosted with them and that I may need to turn off the CDN and wait for a fix. But Luis Cardenas was able to find a fix that worked for me within just a few minutes. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Tiffany,

Thank you so much for the amazing feedback! It means a lot to us and we couldn't be happier hearing that you find hosting and support among the best out there.

Looking forward to assisting you every step of the way.

Best regards,

Deivydas

Aarden M.
AM
Web Developer
Internet
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I've never seen a WordPress hosting service so highly integrated with quality plugins and every single aspect needed to run a professional website. From SSL to Email to CDN, everything is included with one click. The ease of use in managing one or many websites is simply second to no one and I've shopped around a lot. Simply the best dashboard I've ever seen for controlling your site(s), bar-none. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

There are a handful of minor features I'd like to see streamlined. For example, DNS integration, while fast and technically one click, isn't very clear on implementation from the basic HUB menu. Once you know what you are doing, it's a breeze, but it could use better implementation. One of the few other things which is missing that I think would fit neatly in their phenomenal dashboard layout would be an "error console" widget. I believe this would eliminate a lot of confusion for first-time users in particular (but also veteran users). This all said, I'm nit-picking here, and by far and large, the good features heavily outweigh the bad. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

The billing feature for clients is remarkable and extremely-well implemented. It literally took less than a minute to integrate with my STRIPE account and they offer both a fee-free for members with a paid plan and a low-cost-per-transaction variant for FREE users. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Aarden,

We're really glad to hear that you're happy with our services and would recommend them to others, it truly means a lot, and words like yours make all the hard work pay off.

Thank you for the excellent review and feedback, it is much appreciated!

Regards,

Deivydas

Dean S.
DS
Web Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I have been using WPMU Dev for over six years and have never been disappointed with them. If I have any problem, I usually jump on a chat and wait no more than 2 minutes. The plugins that come with your WPMU Dev account are top-notch. You can manage all your sites in one place, even the ones they are not hosting. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I do not have anything I dislike about about WPMU Dev. They have always taken care of me and my company Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

There are so many things they have helped me with. Everything from WordPress to hosting issues, and switching domains, there is no problem they do not try to solve. The support is almost instant. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Dean,

Happy to have you with us thus far and we do hope to continue working together for the foreseeable future :)

Thank you for your trust in our services and we appreciate your excellent review!

Regards,

Deivydas

KC
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WPMU DEV?

WPMU DEV consistently provides the support I need to help my clients. Managing every WordPress site, wherever it's hosted, makes my life much easier. The competition? What competition? I've had the Agency package for years, in fact I just renewed for another year. There is simply nothing else out there that provides the value that WPMU DEV provides. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I manage several small WordPress sites that could share a single installation, but that process isn't as straightforward as everything else. Please create a larger server and allow multiple WordPress instances on the same server.

Either partner with Zoho Mail or develop your own robust email solution. While ten pop accounts are better than nothing, that's a hard sell for all but the least sophisticated business. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

As I mentioned above, WPMU DEV helps me manage all of my WordPress-hosted sites in one platform. I can perform backups, update plugins, monitor security, and several other things, all from the Hub. With this support chat, I found out that not only is there a backup, but I can tell some key metrics about the WordPress site backup, including how many themes are installed. That allowed me to find the right backup to restore instead of repeated trial and error! Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Ken,

Thank you so much for taking the time to share your experience with our services and support team over the years, it truly means a lot to have you with us thus far, and especially to hear such great feedback after your time with us!

Hoping to keep serving you for the foreseeable future!

Best regards,

Deivydas

Marc W.
MW
Freelance Graphic Designer, Web, Creative & Photography
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

Great online chat support, often immediate response with knowledgeable, helpful & friendly techs. Having an all-inclusive service—with all the hosting apps on a dash Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Sometimes the onboard functions (ie security) appear easy and simple, but require advanced knowledge to use well and avoid conflicts & issues with other services (ie optimisations). However, support is helpful with this. It would be good to have more (popup) tips in the interface for this. Some things it doesn't do like an offline dev function option. Seems to be slow to load between the hub pages. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Providing hosting tech backup support and tutorials. Bringing many necessary apps for hosting together in one dashboard and suite. Providing a master dashboard experience for all the sites (incl bulk tasks). Easy installs for all the WPMUDEV apps.

Because I am primarily a designer/builder, not a dev tech, WPMUDEV solves the problem of filling this gap in my capacity. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Marc,

Thanks a ton for the detailed and honest feedback, we're really grateful for that!

Hoping to continue having the opportunity to serve you :)

Regards,

Deivydas

BC
Owner
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WPMU DEV?

Easy install, some have all-done-for-you setup. Support is quick and thorough. They replace many other limited plugins. Next step is full hosting service. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I am discovering new things every day with WPMUDev. I have not found any downsides to this group of plugins and they keep improving and adding more benefits. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV plugins are far superior to ones I've been using, even solving problems I didn't know I had. Plus, they have a default setup so I don't have to think. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hi Bob,

Thanks a bunch for such a great review :)

It means a lot to us, and we're really happy to have the opportunity to serve you!

Regards,

Deivydas

JA
Owner/Operator
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

The most helpful thing is WPMU DEV support. I have never had to wait longer than 5 minutes and usually can get an agent within seconds. The support agents are very knowledgeable and often find a solution quickly. If a solution is not found quickly, they stay on the issue until one is found; this sometimes takes over an hour. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I like the old plugins they had a few years ago. I used several plugins on several sites that I only found from WPMU DEV. When they discontinued maintaining and developing those plugins, I was disappointed. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Support! WPMU DEV is my go-to support system when I have an issue with a plugin or website development. I have found that I often get quicker and better support on a problem than the theme/plugin developer gives. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Jay,

Great to hear that you've had a positive experience with our support and services overall! We really appreciate the time you took out of your day to share your feedback, thank you! :)

Regards,

Deivydas

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

Comprehensive services and 24-hour chat support that is responsive and pleasant even when you are dealing with inconvenient issues. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

More integration capabilities and flexibility for reseller options and client billing options. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

All in one place, reliable hosting services that's always standing by to help with technical challenges or questions relating to WP and their service offerings. Review collected by and hosted on G2.com.