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WPMU DEV Reviews & Product Details - Page 17

WPMU DEV Overview

What is WPMU DEV?

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses. ==Stress-free site and client management== Having a hard time juggling multiple clients or sites? WPMU DEV’s site management hub gives you everything you need to manage, monitor, secure, optimize, update, and backup unlimited sites. Including a fully-integrated client billing system that you can use to set up recurring subscriptions and create your own branded client portal. ==WPMU DEV Hosting - SECURE, reliable, powerful, and feature-packed== WPMU DEV Hosting offers a range of flexible and affordable hosting plans. They’re all isolated, compartmentalized, and use dedicated resources to ensure peak site-speed and security. Some of the best hosting plans when it comes to performance and features. Speaking of features… enjoy free email accounts, Web Application Firewall (WAF), SSL certificates, and migration assistance. As well as developer-friendly tools like: one-click staging, easy SFTP/SSH access, phpMyAdmin. Finally, take your hosting to the next level with cloning and templates, easy file and DNS management, and smart site analytics. We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Now available: IMAP webmail accounts with up to 50 GB of storage at affordable rates, starting at just $1/month. ==12 integrated pro WPMU DEV plugins== A full suite of pro WordPress plugins covering all aspects of site development, design, and management. WPMU DEV's plugins cover everything from site security, performance, and backups, to white labeling, marketing, and SEO. Including our award-winning Smush plugin, which currently boasts 2,5+ million active installs. ==White label and resell everything WPMU DEV== Our built-in Reseller platform allows you to easily white label and sell our products as your own. It’s the complete suite of tools agencies and WordPress professionals need to sell hosting, domains, templates, SEO, PPC, Expert Services and Support, IMAP Webmail and more. Make money while you sleep without managing servers, dealing with downtime, or having to manually onboard customers. ==The best WordPress support== Every WordPress company claims to provide amazing support, but our team truly delivers the goods. We guarantee: fast response, friendly service, and to do everything we can to solve your problem. You can turn to our experts about ANY WordPress issue via private ticket and 24/7 live chat, or there’s always our growing community of members and like-minded web developers, who are more than happy to help and share their opinions.

WPMU DEV Details
Languages Supported
English
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Product Description

WPMU DEV is the ultimate WordPress platform for web developers and designers to help create, manage, optimize, and update WP sites.


Seller Details
Seller
INCSUB
Year Founded
2005
HQ Location
Albert Park, Victoria
Twitter
@incsub
159 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

We are behind some of the largest and most trusted WordPress products and services on the web, including hosting, performance optimization, Multisite plugins, and security.


Savo V.
SV
Overview Provided by:

Recent WPMU DEV Reviews

Jerry J.
JJ
Jerry J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pay-it-forward customer service rocks!"
Proactive, solution-oriented, friendly. Machines can all be within a fraction of each other's performance, but it is the people that make a pla...
Pete B.
PB
Pete B.Small-Business (50 or fewer emp.)
4.5 out of 5
"A Reliable Partner"
The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has...
Nicholas K.
NK
Nicholas K.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% hassle free since I started with WPMU DEV"
For a non-technical person like myself who works with websites, the WPMU team have been helpful with everything from cloning sites to helping me wi...
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5 people requested security information

WPMU DEV Media

WPMU DEV Demo - My Sites Screen - The Hub
See all the sites that you have connected to the Hub and check if there are any actions waiting to be implemented. You can also filter and sort the sites in your Hub in multiple ways.
WPMU DEV Demo - Site Overview Screen - The Hub
The overview screen includes information about available options & configurations for your site’s hosting, performance, plugin & theme updates, SEO, security, backups & reports according to plugins & features that you have enabled.
WPMU DEV Demo - Reseller - The Hub
Easily sell Hosting, Domains & Web Services without the extensive costs, years of development, or infrastructure headaches. This means that you can rebrand and resell everything WPMU DEV offers!
WPMU DEV Demo - Client Billing - The Hub
The Billing portal enables you to create & sell product and service packages to your clients, and manage all aspects of your billing process with Stripe, right from your Hub.
WPMU DEV Demo - Domains - The Hub
Transfer, resell and buy domains at unbeatable wholesale prices. Enjoy Flat Pricing for registrations, renewals and transfers. No more surprise price jumps, what you see is exactly what you'll pay.
WPMU DEV Demo - Tickets - The Hub
Now you can manage your clients and projects entirely within the Hub. - Enable clients to easily put in tickets for support or new services. - Message clients within the ticket—no more emails threads in your already-full inbox. - Auto-assign tickets to team members and track their progress. ...
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Video Reviews

855 WPMU DEV Reviews

4.9 out of 5
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855 WPMU DEV Reviews
4.9 out of 5
855 WPMU DEV Reviews
4.9 out of 5

WPMU DEV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WPMU DEVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WPMU DEV?

How everything is centrally managed through the Hub. And, customer support via chat is quick and responsive. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

No suggestions right now. Keep improving and doing great work. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU Dev enables our agency to manage costs while enhancing our agency's performance for our clients. Review collected by and hosted on G2.com.

Yves T.
YT
Digital Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WPMU DEV?

Been three years with WPMU DEV, will reach out to their support about once every quarter, they never fail me! I recently got an issue on SSL on an ageing domain and was extremely impressed with the service I received. Rakib was incredibly knowledgeable and the whole of of WPMU DEV always available to answer any questions I had. As usual, they exceeded my expectations and were exactly what I was looking for. I highly recommend WPMU DEV for anyone in need of a new website or any kind of WordPress related solution. Their service is truly great! Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

They getting famous. This is what I wanted to avoid so that my competitors don't know this amazing company! Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Their support staff demonstrated a high level of WordPress technical proficiency. They were able to quickly and efficiently solve any technical issues I encountered, and always kept me informed of the progress on resolving the problem, which I can rest assured and go back to serve my clients better. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Yves,

Thank you for sticking with us all this time! We really appreciate the time you took out of your day to share your experience with our services throughout the years :)

Hoping to keep working together for years to come!

Regards,

Deivydas

Bulat G.
BG
Founder, Head of Strategy
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

It's the simplest way to manage a WordPress website. They have thought through every single detail. From hosting and domain to plugins and site management and support – its incredible. I t save us so much time and effort. We can create good websites and manage them+ with the speed of light. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I haven't found anything negative so far. WPMU team has thought through every detail and all the pains of building, launching and managing websites. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

It saves us and our clients a great deal of time, money and effort.

From WP development/agency side:

We ship websites so much faster. With site cloning, incredible and integrated plugins, and the dashboard, it's super easy. We can manage hundreds of websites from 1 simple dashboard.

From our clients' side:

Our clients don't need to manage 3-4 accounts (ex., domain registrar, hosting, site monitoring, etc.). They can see, pay and manage everything in one place. Review collected by and hosted on G2.com.

Debbie F.
DF
Internet Marketing Consultant | SEO | Job Postings | Lead Generation Videos and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

Their Customer Service Team. My issue was fairly complex and Luigi Di Benedetto. took the time to understand and help find the best solution. Great help to me as I was very frustrated by the time I reached out for help. Thank you for having such great customer care people working for your company Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I still find it difficult to get used to not being able to actually speak to a human. Typing slows up the process and makes some of the complicated issues even harder to explain. However, your CSR reps are very helpful, polite and try to find the answers in a short period of time. They also respond very quickly with the chat at the bottom of the pages. Thank you. Great help today - thanks to Luigi. :) Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Hosting and website issues Review collected by and hosted on G2.com.

Rachael G.
RG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about WPMU DEV?

I love everything about WPMU DEV. The dashboard, automated updates and email notifications, the easy to configure plugins that are superior to most others I've tried, the incredible support - all of it! The hosting is top notch in every way as well. I've never been dissatisfied with WPMU. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Literally nothing. I'm typing words here because I'm required to lol. I've never had a single problem that I can recall. Review collected by and hosted on G2.com.

Recommendations to others considering WPMU DEV:

If you have multiple client sites to manage, then check out WPMU to save you time! All of their plugins really are great and surpass others. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU saves me time in manually updating my clients' sites and giving them regular reports. WPMU does it all for me, and in an easy to navigate way. Review collected by and hosted on G2.com.

Response from Cristian Brizuela of WPMU DEV

Hey there Rachael,

Thanks a bunch for this lovely five-star review! We'll continue to work hard to deliver the same top-notch quality service. We are certainly looking forward to keeping working with you for many years to come!

Have a great week.

Cris

Doruk .
D
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WPMU DEV?

Anytime I need to ask a question or stuck in doing something I can always reach out to support less than a minute and I love this. Also the free plug-ins (I am going to test it today) I have faith in it. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Considering other hosting companies the prices are comparably higher. Technical specifications are lower in terms of price/component. This might be the reason if I switch another provider. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Hub is a nice product to manage WP websites. I like it. Review collected by and hosted on G2.com.

Marianna K.
MK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about WPMU DEV?

Continuously evolving for good and incredible support. I really like that I can reach out to support 24/7 to assist me with issues I encounter. Their systems have streamlines how I do business. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

They don't currently offer .ie domains but they are working on it. They have made it extremely easy to point domains though so it is not an issue until I try to become a reseller for hosting and domains. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

They are improving their software every month based on our suggestions. They are also improving their systems to accommodate reseller opportunities, which is very exciting. Review collected by and hosted on G2.com.

AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

I have been a WPMU DEV client for many years, and I appreciate 2 things. First, I really like the quality of the plugins. They work as promised and are easy to understand. Second, I love the chat support. Every single representative has always been patient and understanding and has helped me solve whatever problem I present. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

I miss some of the plugins that used to be here, and I was sad when the themes were deprecated because I thought they were nice. But I understand the importance of simplifying and being able to focus on high quality with fewer products. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

WPMU DEV plugins help with forms, site management, caching, and site maps. It really helps to have quality products available to use for my clients and I like being able to oversee all of my sites through the Hub. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Amy,

Thank you for the positive feedback and excellent rating :) We really appreciate this.

Happy to have you with us!

Regards,

Deivydas

Rita D.
RD
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

Exceptional customer service with an immediate or timely response. Live chat provides an actual hands-on approach by helping the customer. It's not just a bot. This company has the best customer service I have experienced since developing my website. Raol and Kat are amazing. They are highly knowledgeable, willing to help and hang in there until the problem is resolved. I was so impressed with the customer service and timely problem resolution that I migrated my site to their hosting.

Customer service across this entire industry does not exist on this level. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

Sometimes the link to respond to the tech for support is locked. This makes it difficult to answer or submit documentation or screenshots of the problem. But so far, I am very impressed. Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Smartcrawl had a conflict with Leandash. When Smartcrawl was enabled, I was unable to work on my courses. The screen would turn blank. The company worked on the problem. To my surprise, when my site was migrated to WPMU hosting, the issue was resolved. Not sure what fixed it, but I'll take it. Review collected by and hosted on G2.com.

Lin S.
LS
Web Developer
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about WPMU DEV?

The support is very helpful. I have a competent support agent at hand 24/7 with the live chat. Plus, tickets are answered quickly. It is very helpful to see all my websites in an overview and have the WPMUDEV plugin suite administer them all: Caching, Performance, SEO, Branding, Banners, Forms and so on. It has improved the way I can support my own clients as a web agency. Review collected by and hosted on G2.com.

What do you dislike about WPMU DEV?

WPMUDEV only understands english. The hosting price immediately gets very high if you need more than 25GB. The Hub, where I can see and administer all my websites, is slow. The plugins are helpful, but Hustle and Forminator do create too much styling css - I suppose that can become a performance issue on high usage Review collected by and hosted on G2.com.

What problems is WPMU DEV solving and how is that benefiting you?

Using the same plugin suite for all my websites makes administration easier. I am not much of a tecchie so it's nice not to have so much tec stuff to do because the tec support helps me out with that. Review collected by and hosted on G2.com.

Response from Deivydas Bumblis of WPMU DEV

Hey Lin,

Thanks a ton for the honest feedback! We really appreciate that. It's great to hear that you are overall happy with our services and support :)

We will do our best to improve even further as time goes on, and we do hope to have you with us during that journey!

Regards,

Deivydas