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Customer serive at WPMU is top-notch. I've always been impressed with how their service walks me through the things I'm unsure about. It makes hosting through WMPU very worth it. Review collected by and hosted on G2.com.
There are some technical things that take awhile to get the hang of, but I'm always able to get help Review collected by and hosted on G2.com.
The staff is always standing by to help customers. They are very friendly and guiding you to have the perfect result in a matter of minutes! Review collected by and hosted on G2.com.
Nothing. They are perfect! I really can't complain about anything. Review collected by and hosted on G2.com.
the customer support is second to none, thanks for Imran's help Review collected by and hosted on G2.com.
nothing to dislike, I've been with WPMUDEV for 5 years,always amazing support and great service Review collected by and hosted on G2.com.
I host all my client WordPress sites on WPMU DEV, primarily because of the fabulous support and, secondarily, because of the great pricing. I love it when I use Live Chat, and Imran Khan's name appears on the help screen because he always takes the time to explain everything and provides tips for avoiding problems in the future. Review collected by and hosted on G2.com.
Nothing to dislike except that I can't host a WordPress hybrid site on WPMU DEV because they don't support the additional software programs. It would also be great to be able to offer IMAP email accounts, but if this is what it takes to keep the prices low I can work with alternates for specific clients. Review collected by and hosted on G2.com.
Ray solved my issue within minutes! I love that I can do a live chat and/or create a ticket. Tech support responds quickly. Review collected by and hosted on G2.com.
I don't see any downsides. I just signed up, so maybe something will come up down the road. Review collected by and hosted on G2.com.
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Full suite of Managed Hosting tools and responsive support for them.
Team helps troubleshoot almost anything with you
1 Review collected by and hosted on G2.com.
Some features are a lot to learn, and its a lot of time to troubleshoot. 1st world problems Review collected by and hosted on G2.com.
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Just can't fault the response time and knowledge the support team have over at WMPU. They are super. Review collected by and hosted on G2.com.
I can't fault them. I enjoy everything that they offer. Review collected by and hosted on G2.com.
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I like that the agents are willing to help and oftentimes, do the work that I am not familiar with. Review collected by and hosted on G2.com.
I dislike the price increases, it makes it difficult for small agencies. Review collected by and hosted on G2.com.
Most platforms can do similar things but no one beats the Support Personell of WPMU DEV. Review collected by and hosted on G2.com.
Errors that happen during migration, nothing their support can't solve however. Review collected by and hosted on G2.com.