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wpDocs Reviews & Product Details

Karen R.
KR
Software Engineer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

We use WPDocs for our WordPress site to manage most of our website's content; it's a super convenient plugin! Very recommended Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

There is nothing we dislike. It works exactly as we want it. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

It helps us manage the content on our site by providing a user-friendly interface to move/publish our images and documents. Review collected by and hosted on G2.com.

wpDocs Overview

What is wpDocs?

wpDocs helps you to create, manage and publish your knowledge base content online and mobile.

wpDocs Details
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wpDocs Community
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Product Description

wpDocs helps you to create, manage and publish your knowledge base content online and mobile.


Seller Details
Year Founded
2014
HQ Location
National Harbor, MD
Twitter
@DocsWp
11 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

Kyle M. B.
KB
Overview Provided by:
Technical Project Manager | Sr. Business Analyst

Recent wpDocs Reviews

Praveen S.
PS
Praveen S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Brilliant File Manager Plugin for Wordpress"
The tool is easy to use. Just install it in one click and you are ready to create folders and upload files.
Jithin A.
JA
Jithin A.Enterprise (> 1000 emp.)
4.0 out of 5
"Perfect WordPress Plugin for KB management"
first of all, it is a WordPress plugin. and it supports multisite instances really well. Since it utilizes WP categories and taxonomies it is so ea...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Very nice"
the sipmlisity and no knowledge to have is very good to the user
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

wpDocs Media

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Video Reviews

43 out of 44 Total Reviews for wpDocs

3.9 out of 5
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43 out of 44 Total Reviews for wpDocs
3.9 out of 5
43 out of 44 Total Reviews for wpDocs
3.9 out of 5

Overall Review Sentiment for wpDocsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jithin A.
JA
Programmer Analyst I
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

first of all, it is a WordPress plugin. and it supports multisite instances really well. Since it utilizes WP categories and taxonomies it is so easy to manage articles. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

they need to work on better integration with Gutenberg and ACF. It would be great to see more integrations to builders like Elementor. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

better organisation of internal docs, and resources management Review collected by and hosted on G2.com.

Jose Andres G.
JG
Independent Business Owner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Sitanshu M.
SM
Director Of Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

wpDocs does what it is supposed to do. You can organise all the media files in selected categories like images, files, etc, or in selected folders. Utility-wise it serves the purpose that it promises, and it's completely free.

wpDocs offers the option to create views(though complicated) but can prove to be really helpful when sorting out files. In addition, you can customize the icon size, and text size to make it viewer-friendly. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

The User Interface is very basic and often feels outdated. It is something out of 2005, which feels very ancient at times. Also, the plugin is quite complex to start with, unlike other plugins where you can immediately use them as soon as you install them.

As a user, you'll have to configure it separately and move files into the folder which can be cumbersome if it doesn't work out in a single go.

For my site, buenaveda.in, I was able to do it in a single shot. For the other website, nlp4india.in, it took me over 6 or 7 tries in order to get it sorted. I almost gave up. And ultimately had to remove the plugin, and re-install it for it to work. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

It reduces a good lot of time when the media is well-managed as you don't have to scour through the entire gallery in order to find particular images, videos, or documents. It saves a lot of resources too by reducing redundancy. Review collected by and hosted on G2.com.

Rachael W.
RW
Founder/ CEO/ Owner/ Coach
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

I really liked using WPdocs for organizing and creating a system for my coaching clients to know what was involved within their coaching program. It allowed me to publish the steps they needed to follow in a simple way. I was also able to put the most frequently asked questions about my coaching services all in one place and email this to my clients or potential clients to find their own answers. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

I did not have any issues with using WPdocs, I just decided that it was not the best use of WPdocs as non of my clients said they viewed the information. I ended up just creating a PDF document with the same information that I provided my coaching client with once they signed up. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

I thought it would help to reduce the time of answering questions and provide information in an easy way for people to access while not having to answer every individual email or message. The result that I had from using the software was not as expected so I canceled my subscription. Review collected by and hosted on G2.com.

anuj s.
AS
Digital Marketing Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

Having a Product Related Website is a big problem for owners because customers often have questions about your Products. So to solve this, we made a page where most of the questions are answered with the help of wpDocs, which is easy to design and set up. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

The User Experience is very good with this plugin, but the main problem is that they don't have any free trial version. Also, the lowest package they offer starts from 49$, which is a bit expensive for lots of us. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

wpDocs helps me to arrange all the questions and answers category-wise so the customers don't have to contact us repeatedly to solve their queries. The plugin helped us to save lots of time and money. Review collected by and hosted on G2.com.

Connor F.
CF
COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

It has a clean interface that is compatible with our version of Wordpress. It is a simple document management system that allows our small business to easily upload files. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

The file navigation on the backend could be sped up. At times, it feels a little laggy but it gets the job done eventually. I think a more neutral color palette for the folder colors would be nice as well. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

We needed a simple way to manage files for a client. The files are easily managed and maintained in a simple way for our client wo didn't have any experience with wordpress Media upload tab. A good alternative. Review collected by and hosted on G2.com.

Ishita Z.
IZ
Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about wpDocs?

The upside of using wpdocs is that it helps manage all the documents at one place, allowing users easy access to all the documents. Also, it has a privacy setting through which we can restrict access to specific users. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

The downside of wpdocs is that some of the functionalities are only available in the pro version, for which we need to pay also we can not use them with the free version. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

wpDocs helps in solving so many problems as it helps in managing access issues for specific users and also in managing our documents. It helps in easy organizing the records. Review collected by and hosted on G2.com.

Ankit S.
AS
Talent Acquisition Associate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about wpDocs?

This is beneficial software for document management. It is very user-friendly and has an excellent User Interface so that anyone can easily use this without any problem, and it is very secure. We can easily manage our documents Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

I don't think that I found any dislikes in this app which is not helpful, but one thing I have observed is that sometimes it hangs, and then I have to restart it, and then it runs fine Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

It is solving to manage my documents, and there is a feature in this that I can sort by Filename and File title. That feature is fantastic so that I can easily find the file which I want to open, so this feature is beneficial Review collected by and hosted on G2.com.

Anju S.
AS
Marketing Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

The most amazing feature of wpDocs I like is its user friendly layout. This makes the upload and management of already documents so smooth and easy. Also it's feature to restrict the access to various members of our team is so helpful. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

wp Docs is fulfilling all our needs as a document management tool and there is no particular feature to dislike. Having said that, to improve the user experience further, customization and design options can be added to make it visually more appealing. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

As we have a good chunk of people in our team and many a times we want to share docs with people but we don't want to give same access to each individual. There comes the wpDocs to solve this issue. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about wpDocs?

It's very simplistic, its easy to use and to understand. The Docs are very helpful and issues are resolved quickly. Also it has No Limit on Questions/Answers which is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about wpDocs?

There are a lot of competitors out there and their simplistic Look nowadays attracts the use of other Plugins like this, who offer more of a modern, colorful look, though to some degree the Design is changeable to a more modern Look and Feel. Review collected by and hosted on G2.com.

What problems is wpDocs solving and how is that benefiting you?

A Knowledge Base is extremely helpful to most, If not all, E-Commerce Brands and in Most cases, If done well, a good Knowledge Base answers a lot of Questions to Consumers, so the Amount of Requests to an Customer Service is heavily decreasing. Review collected by and hosted on G2.com.