WP Engine Reviews (354)

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Reviews

WP Engine Reviews (354)

View 1 Video Reviews
4.6
354 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by WP Engine, highlighting the quick response times and knowledgeable staff that help resolve issues efficiently. Many appreciate the ease of use and intuitive dashboard, which simplifies site management and enhances overall user experience. However, some users note that the service can be pricey, especially for those scaling their operations.

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Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Top-Notch Hosting Services"
4.5/5
What do you like best about WP Engine?

Exceptional Performance:

WPEngine consistently delivers blazing-fast website performance, ensuring a seamless and enjoyable user experience for visitors.

The platform's comprehensive security measures provide peace of mind, with automatic updates, daily backups, and proactive threat detection keeping your website safe and sound.

WPEngine's support team stands out with their expertise and responsiveness. Whether it's a technical hiccup or a general inquiry, their support is reliable and efficient.

The intuitive dashboard and user interface make managing your WordPress site a breeze. It's perfect for both beginners and seasoned developers, streamlining the process of site maintenance.

WPEngine easily scales to accommodate growing website needs. With reliable hosting infrastructure, your site can handle increased traffic without sacrificing speed or performance. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

While the quality of service justifies the cost, some users may find WPEngine's pricing a bit on the higher side, especially for smaller websites or individuals on a tight budget. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"A little pricey, but generally worth it because of their support"
4/5
What do you like best about WP Engine?

The best support that I have experienced in the industry. Nothing even comes close. Their team is always prompt to respond and usually goes above and beyond in their solutions.

The overall product is what you'd expect - managed WordPress and WooCommerce hosting. The dashboard is easy to navigate and utilizing the Staging and Development environments for each instance is simple enough. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Entry-level pricing is still competitive, but enterprise options can be atrociously expensive. Depending on your situation, the price just may not be worth it, but if you can afford it their services and support are absolutely top-notch. Review collected by and hosted on G2.com.

Lorenzo Z.
LZ
Lorenzo Z.
Small-Business (50 or fewer emp.)
"We use WPE for all of our (non Cpanel required) projects"
5/5
What do you like best about WP Engine?

The support is ideal for a hosting company but having 3 enviornments fresh out the box is awesome. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

We wish it had Cpanel for file mgmt. Its the only reason we dont use it on 100% of all of our client projects. We would use it 100% of the time if it did have that option. Review collected by and hosted on G2.com.

Response from Emma Zwirko of WP Engine

Thank you for taking the time to share your review, Lorenzo! We're glad to hear that you find our support and multiple environments beneficial for your projects.

We appreciate your file management feedback and will pass that along to our team for consideration for future improvements!

If you ever need anything, please don't hesitate to reach out! We're always happy to help.

Deeptansh S.
DS
Deeptansh S.
Search Engine Optimization Executive
Enterprise (> 1000 emp.)
"Best Tools for to Manage their website content"
5/5
What do you like best about WP Engine?

1. Useful plugins are there to integrate especially for SEO people.

2. We create a Landing page in a simple process.

3. We can do coding if we want to customize the page. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

1. Sometimes a website is getting slow.

2. If we do any changes does not reflect after pushing it to live. Review collected by and hosted on G2.com.

Response from Emma Zwirko of WP Engine

Thank you for taking the time to share your review, Deeptansh! We're glad to hear about your positive experience using our platform , and we appreciate your feedback on performance. We'll be sure to pass your review along to the rest of our team as we work to improve our systems!

If you ever need anything, please don't hesitate to reach out! Our team is always available and happy to help.

KK
Khare K.
Enterprise (> 1000 emp.)
"WP Engine excellent plugin for the popular WordPress blogging platform"
4.5/5
What do you like best about WP Engine?

Our company uses WordPress and WP Engine internally to manage clients' websites and blogs. It is an easy-to-use solution that ensures the security of data related to our websites. It is used for hosting and backups across the board. Our task is to oversee the routine updating of backups of customer websites. The functions that help us create and structure websites, as well as its ability to move data quickly and expeditiously, make it a very effective and robust solution for our company. Their technical support is quite good. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Users of the tool would benefit from receiving an e-mail whenever a major change occurs. With this feature, users would be able to receive information about new features and options. Review collected by and hosted on G2.com.

Justo D.
JD
Justo D.
Web Content Manager
Mid-Market (51-1000 emp.)
"Support is key"
5/5
What do you like best about WP Engine?

The 24 hour support is essential. Support is the number one reason I chose WP Engine. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Any time the inteface changes, it's difficult to find tools. The tools are not always in a logical place. Review collected by and hosted on G2.com.

WK
Warren K.
Small-Business (50 or fewer emp.)
"Save Yourself the Headaches"
5/5
What do you like best about WP Engine?

1) The account dashboard is super easy to use (tasks like backing up, restoring, copying to Staging, etc)

2) You can reach Customer Support by phone

3) CSRs actually have technical skills (or can get you in touch with tech support)

4) Integration with Local development is seamless Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

It is pricier than budget, web-hosting options Review collected by and hosted on G2.com.

Dr. Simon M.
DM
Dr. Simon M.
Fopunder
Small-Business (50 or fewer emp.)
"Outta the park"
5/5
What do you like best about WP Engine?

Seamless. intuitive, rewarding, and the learning curve took me 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

It took me too long to find them. Should have had them years ago. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"WP Engine is without a doubt the best WordPress host provider I have encountered"
5/5
What do you like best about WP Engine?

Support chat is quick to access and if they can't solve your problem they help you to determine appropriate next steps. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

Although I don't deal with it, I believe the pricing is a factor that clients consider when deciding on a dedicated server. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent customer support and reliable service."
5/5
What do you like best about WP Engine?

Customer support is generally very fast and reliable with handling issues that come up.

The service experience with automatic backups and the ease of creating and managing WP installs has been a huge plus as well for us. Review collected by and hosted on G2.com.

What do you dislike about WP Engine?

I find connecting over SSH for CLI usage is a little bit slow, but not the end of the world. Review collected by and hosted on G2.com.