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WorkCast Reviews & Product Details

WorkCast is a cloud-based platform used for creating fully branded webinars, live streams, and virtual events. We’ve been helping businesses grow in the publication, fintech, association, and education spaces since 2008 by making it simple for them to engage with their audiences on a truly global scale using digital event experiences. Our technology is easy to start and powerful at scale, providing businesses with the tools they need to unleash their digital event potential, with outstanding support every step of the way. WorkCast's headquarters are in the North East, UK, acting as the central hub for supporting WorkCast customers around the world. For more information, visit https://info.workcast.com.

Seller

WorkCast

Discussions

WorkCast Community

Languages Supported

English

Overview by

Natalie Parsons (Digital Marketing Specialist at WorkCast)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

View More Pricing Information

Top-Rated Alternatives

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WorkCast Media

Create, and view your events, media, or reports, straight from your WorkCast dashboard.

Create your webinar in three easy steps.

Make your virtual events - career fairs, virtual trade shows, conferences and more - shine with WorkCast.

WorkCast Demo - WorkCast Webinar Auditorium

Create beautiful webinars with WorkCast.

WorkCast can be accessed on any device, no plugins or downloads required.

WorkCast Demo - WorkCast Virtual Open Day Lobby

Help potential students visualize themselves at your campus with virtual tours, student chats, and course sessions.

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Iris C.

Regional Client Leader - Employer Brand Development | Employee Communications | Gamification

Mid-Market (51-1000 emp.)

4/14/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great event platform and secure for usage"

5/5

What do you like best about WorkCast?

The platform allows us to customize our brand and upload branded images, visuals, and videos. They also support different languages, such as Chinese, which is excellent for our clients in the Asia Pacific region. The team in Asia is also very responsive to our needs. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

It might require time to get buy-ins from internal stakeholders as it's relatively new in the Asia Pacific region. Still, once you get their initial buy-ins, they love the stability and security of the platform. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

edit

Hello Iris

Thanks for the 5-star review! We work really hard to make sure that our platform is stable and secure for all of our customers so we are happy to hear your stakeholders love that aspect.

We look forward to working with you on your next events.

Thanks

Team WorkCast

Deniz A.

Small-Business (50 or fewer emp.)

4/15/2021

"Great platform and great service"

5/5

What do you like best about WorkCast?

I love the level of support provided by the team at Workcast. They are so helpful and are always there to aid. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

I think the platform could do with some new features, but they are pleased to consider these suggestions made. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

edit

Hello Deniz

Thank you for your lovely feedback! We're currently working on some new features for our customers that'll be released soon... Watch this space!

Thanks

Team WorkCast

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

11/9/2021

"Excellent and firendly"

4.5/5

What do you like best about WorkCast?

The support, speed and attentiveness of the team was fantastic. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Nothing! I enjoyed everything that was made available to me. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

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Hello, thank you so much for the review! It's lovely to hear that you have enjoyed your experience with WorkCast.

Verified User in Publishing

Small-Business (50 or fewer emp.)

4/22/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Some parts good but some parts difficult to work with"

2/5

What do you like best about WorkCast?

Some of the more experienced team members are great and have excellent customer service, but this doesn't seem to translate down to everyone in the company. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Sometimes it can be very difficult to get simple tasks done.

The system seems to be very reliant on specific individuals doing a great job - which we took for granted.

No longer feel I can trust WorkCast to deliver the event 100% of the time. Review collected by and hosted on G2.com.

Response from Melissa Hugel of WorkCast

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Hi there,

Thank you for letting us know about your experience. We’re so sorry to hear your experience wasn't as expected on this occasion, but your feedback is invaluable to us.

We are working very hard to grow our team and provide the exceptional service you are used to. We are also going to be rolling out some exciting new features very soon, in addition to our recent roll-out of the interactive studio and self-service virtual event templates. If you'd like to hear more about the features, you can reach out to your account manager who would be happy to go through them with you.

Your feedback helps us get better and we are eager to know more about your specific experience. You can reach us anytime at support@workcast.com or you can reach out to your account manager directly. We hope that we can address your concerns and ensure your experience with WorkCast going forward is a positive one.

Again, thank you for your feedback!

Sincerely,

Team WorkCast

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

8/12/2021

"Great virtual platform"

5/5

What do you like best about WorkCast?

Allows to replicate meetings in a virtual environment Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The user can't fully control the presenters on screen in the case of various presenters Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

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Hello! Thank you for taking the time to leave us a review, we really appreciate your feedback and are happy that we could support you with your virtual meetings.

Ann W.

Small-Business (50 or fewer emp.)

5/7/2021

"WorkCast"

5/5

What do you like best about WorkCast?

I loved working with the WorkCast team the most. They made everything so easy and seemless for my team. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

I have no dislikes. The platform and team were great. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

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Hello Ann

You've just made our day with your review! We're super happy to hear you have enjoyed working with our platform and our team.

Thanks

Natalie

Verified User in Publishing

Small-Business (50 or fewer emp.)

4/21/2021

"Lots of areas for improvement, ranging from more attentive staff to better booking systems"

2.5/5

What do you like best about WorkCast?

On the whole responses are reasonably fast. Onboarding team is great and much easier to work with Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Very frequent errors leading to multiple emails asking for the same thing. Unenthusiastic and inattentive staff on prerecords. Booking webinars is a nightmare without a booking system customers can access to see availability. This would be much better rather than sending 10 emails to find a webinar slot in a particular month Review collected by and hosted on G2.com.

Response from Melissa Hugel of WorkCast

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Hi there,

We appreciate the time you took to provide feedback. We work very hard to ensure every customer experience is of the highest standard, and I'm sorry it wasn't on this occasion.

We are working very hard to grow our team and provide the exceptional service you are used to. However, we would love to know more about your specific experience so that we can deliver a better experience next time. You can reach us anytime at support@workcast.com or you can reach out to your account manager directly. We hope that we can address your concerns and ensure your experience with WorkCast going forward is a positive one.

Again, thank you for your feedback!

Sincerely,

Team WorkCast

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/2/2021

"Worked with them for a few years, good support and experience for clients"

4.5/5

What do you like best about WorkCast?

The functionality of platform and easiness for clients watching Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

No downsides. Support is always helpful. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

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Hello! Thank you for taking the time to leave us a lovely review, we really appreciate your feedback.

Verified User in Public Safety

Small-Business (50 or fewer emp.)

4/15/2021

"Really helpful and supported our business with the reach we needed"

4/5

What do you like best about WorkCast?

Helpful customer service and the number of people we can present to in one event. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

Not being able to copy events. We run the same event multiple times frequently and they all have to be done from scratch each time. Review collected by and hosted on G2.com.

Response from Natalie Parsons of WorkCast

edit

Hello!

We're happy to hear we have been able to help you extend your audience reach with our platform!

Thanks for the feedback on not being able to copy events, we'll raise this with our team to see if this is something we could look at when we do updates to the platform.

Thanks

Natalie

Verified User in Financial Services

Enterprise (> 1000 emp.)

4/15/2021

"The platform is not user friendly and the team is unorganized."

0/5

What do you like best about WorkCast?

I like that the platform has its own video abilities, so you can avoid using Zoom or Webex. Review collected by and hosted on G2.com.

What do you dislike about WorkCast?

The back end is hard to use, the front end is not user-friendly, and their workers are not organized. Review collected by and hosted on G2.com.

Response from Melissa Hugel of WorkCast

edit

Hi there,

I'm sorry to hear about your experience with WorkCast. We work hard to try and ensure all of our customers are happy but are always looking for ways to improve.

If you have any specific feedback you'd like to share directly, we'd love to hear from you. You can get in touch with your account manager directly, or email us at enquiries@workcast.com.

We have some great new features coming to the platform soon and our Interactive Studio is available now, which optimizes the back-end experience.

We appreciate the time you took to share your experience.

Thank you,

Team WorkCast