WorkCast Reviews & Product Details

It's very straightforward to create events and using the Workcast API we are able to integrate many functions, such as registration, with our own platform. Everything seems to work very well. Review collected by and hosted on G2.com.

Overall we like the product and there isn't anything in particular that we dislike. Review collected by and hosted on G2.com.

Understanding our needs and building our event as a small company Review collected by and hosted on G2.com.

The product worked well for our event - nothing to dislike Review collected by and hosted on G2.com.

The simplicity of the webinar platform makes it easy to get even the most inexperienced user up to speed quickly. Guest speakers find it very easy to login and view audience questions for the Q&A sessions. The staff overall have been amazingly helpful, professional, and available to answer questions. Review collected by and hosted on G2.com.

The reporting platform could use a makeover. While the system captures an amazing amount of information, it is not always presented in the best manner. Many of our clients have complained about the reports being difficult to follow. Review collected by and hosted on G2.com.

The team are always on hand to help. They go above and beyond to make the virtual experience look and run as requested. Last minute scrabbles were handled quickly and efficiently and really helped to make the experience on the day of the event very smooth. Review collected by and hosted on G2.com.

It was difficult at times to explain to the presenters how the training sessions and presentation slots would work. It would help in the future to have more management from Workcast side in organising calendar invites etc as the automated emails from the system can be confusing. Review collected by and hosted on G2.com.

I enjoyed working with the WorkCast team to create a simple and efficient virtual benefit fair. The team was straightforward to work with and professional. It was nice to have experts building the event for us. Review collected by and hosted on G2.com.

I did not dislike anything about working with WorkCast. However, I would have preferred the live portion of the event to include live interactions with participants. Review collected by and hosted on G2.com.

The team. What a great and responsive bunch. Have been accessible when we needed them since day 1. Review collected by and hosted on G2.com.

As they are continually improving, they've addressed all the little annoyances that I've had to date. I think the home "dashboard" view would be more useful if it was customizable to our particular needs. Review collected by and hosted on G2.com.

WorkCast's support team is hands down fantastic. Their tech support department is incredibly responsive, quick, helpful, and cheery. Likewise, our account manager is always happy to chat and even took the time to look into our organization beyond our preliminary conversations to really understand who we are and what we need. The platform itself is multifaceted and comprehensive and attractive from the audience's perspective. Review collected by and hosted on G2.com.

This platform is definitely best for larger, complex events due to all the features and management support. The complexity can be a little clunky for smaller, one-off presentations. Likewise, some features that I hoped for were definitely missing-- for instance, I wish you were able to copy a past event to use as a template for a future event. Instead, you have to go through the support team and they have to create that duplicate for you as a whole new event template. Similarly, multi-registration pages don't come standard. It cost an extra $500 for a multi-reg template and I still have to go through the tech team to finalize set-up each time we use it. Review collected by and hosted on G2.com.

Through the pandemic our company was pitched numerous virtual event platforms that promised ease of service and customization. We tried several alternatives before we found workcast, and the ability to make the experience "yours" is far superior to its competitors. Moreover, the contacts at workcast are very accessible and work with us to find solutions rather than expecting our needs to comply with a template. Review collected by and hosted on G2.com.

We would prefer to have both a "chat" and a "Q&A" feature, which was not initially available. Our contact helped us to find a third-party app so we could have both, and my understanding is that workcast is making it possible to have both functions in-house in the coming months. Huge kudos for listening to your client's needs! Review collected by and hosted on G2.com.

The fast responses / support offered and that all feedback is taken onboard and implented when possible. Review collected by and hosted on G2.com.

some of the tasks have to be carried out by workcast which delays processes a little / adds an extra email to the workload. It would be great to have more admin rights to action things like publishing changes Review collected by and hosted on G2.com.

WorkCast is economical and contains all of the features that you find on higher-priced platforms. I also appreciate their support and customer success teams Review collected by and hosted on G2.com.

Sometimes the rollouts of new features are not fully worked out or training is not in place before the release. Review collected by and hosted on G2.com.