WorkBright Pros and Cons

WorkBright has been a saving grace for our remote folks, as well as ensuring compliance with on-site employees. We use WorkBright for all new hires, and even used it for our I-9 audit. The platform is easy to navigate, and the few cases we ran into tech trouble, the support team was quick to respond and walked us through the issue promptly. Getting our account setup was a breeze, and took less than a week to send out our first request. Review collected by and hosted on G2.com.

Some new hires that aren't tech savy can have a hard time logging in or assigning a remote verifier. It would be nice if WorkBright integrated with our HRIS system, Paylocity. Review collected by and hosted on G2.com.

I love the ease of use for administrators. You simply send the implementation team your forms and they ensure that all appropriate fields can be autofilled, that they're easy for staff to fill out and that they're able to be used on both phones and laptops. It gives me peace of mind that the forms will be filled out correctly and the interface on the back end makes it very easy to track my staff's progress on their forms as well. As an employer who staffs seasonal workers it is very important to have a consistent and easy work flow and workbright delivers that. Review collected by and hosted on G2.com.

Nothing, their implementation and user services team ensure the entire process is simple and painless. I feel like we're in great hands with them. Review collected by and hosted on G2.com.

WorkBright was an absolute essential part of our complying with the federal mandate (USCIS) to verify employees in person that were verified in the past, remotely, due to Covid. Their process was easy to understand and captured the data in its entirety. The I-9 process today is the same; new employees get verified by having an Authorized Representative verify their ID's and this gets recorded on the WorkBright system for compliance. It is well thought out, fully compliant and easy for administrators to explain and use. Thank you WorkBright! Review collected by and hosted on G2.com.

There aren't any dislikes about this system, however, we did run into a little bit of frustration when we first started using the system with respect to getting timely responses to our support questions. Review collected by and hosted on G2.com.

Very easy to create a new employee or prospective employee and send them an offer in seconds. Love the eVerify integration. Review collected by and hosted on G2.com.

It is difficult or impossible to make small changes to one offer for one employee, like add a line or edit a line in the offer letter. I would like to see the program generate the offer letter from the stored template, but then let me edit that one instance before sending it. I also find it difficult to create rules and adjust who gets one documents in a way that is easy to understand. The product is best for smaller businesses, and I think we will eventually grow out of it. I also find that new-document creation often requires tech support, which can take days. Customers should be able to upload most conventional documents without needing help. Review collected by and hosted on G2.com.

I use WorkBright for onboarding paperwork, and keeping up on credentials. The ease of requesting a new submission through the platform makes the job a bit easier. Also, I love that you're able to create groups of forms easy to assign depending on the position they're hired for. Review collected by and hosted on G2.com.

I've been sitting here, going through the platform clicking on multiple different tabs trying to find something that I'm not thrilled with. I believe the only downside is actually having to go in to supplemental and clicking on Add File prior to picking my file. I kind of just wish I could drag my file from the folder to the Add File area and it upload. Review collected by and hosted on G2.com.

The ease of using it and the knowledgebase of resources at our fingertips. The WorkBright team is always able to resolve our issues quickly and efficiently. Review collected by and hosted on G2.com.

The inability to edit an I-9 form once it has been submitted. It would be helpful for the form to be amended Review collected by and hosted on G2.com.

Workbright was extremely effective in streamlining the I9 process. It cut down onboarding times significantly. It also adds an extra layer of protection with having a secondary person verify the candidates identity and really gives a peace of mind for us! Review collected by and hosted on G2.com.

If I had to say anything negative, it would be that sometimes the geolocation doesn't work right away and scanning a QR code is needed sometimes. Review collected by and hosted on G2.com.

It saves time and gives employee more responsibility Review collected by and hosted on G2.com.

Candidate should receive a text and email to complete Onboarding. Not just a text. Review collected by and hosted on G2.com.

easy access and very helpful to our recruiting team Review collected by and hosted on G2.com.

hopefully verification is accurate and correct Review collected by and hosted on G2.com.

We love the fact that we can keep paperwork on our 1099 agents. We haven't found any other platform allowing you to onboard 1099 people. We deal with only 1099 agents, and it has made it easier to keep track of receiving all documents. I also love that I can run reports on any document. Review collected by and hosted on G2.com.

Wish it was easier to update our documents. We had a name change and without submitting all the documents again we had to leave the old logo. Review collected by and hosted on G2.com.