# WorkBright Reviews
**Vendor:** Workbright  
**Category:** [ I-9 Compliance Software](https://www.g2.com/categories/i-9-compliance)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 187
## About WorkBright
WorkBright is a specialized I-9 compliance and E-Verify software built to keep organizations audit-ready, accurate, and confident in managing employment eligibility—especially across complex, high-volume, or distributed workforces. The platform performs 150+ automated compliance checks to catch errors before submission, supports all three Section 2 workflows, and introduces industry-first document verification technology to detect tampered or fraudulent documents in the I-9 process. Built-in E-Verify case management and support for TPS and EAD workflows make it easy to manage ongoing eligibility and reverification as workforce needs change. Beyond software, WorkBright helps teams stay aligned with evolving compliance guidance through expert support and audit services, ensuring organizations are always prepared for inspection—not scrambling for it. The result is a focused, compliance-first solution that keeps I-9 processes fast, flexible, and always audit-ready.



## WorkBright Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of WorkBright, valuing its smooth onboarding and responsive customer support. (28 reviews)
- Users appreciate the **time-saving features** of WorkBright, simplifying document uploads and improving efficiency for everyone. (20 reviews)
- Users love the **easy onboarding experience** with WorkBright, appreciating its swift setup and helpful support team. (18 reviews)
- Users find the **easy setup** of WorkBright beneficial, allowing for a quick and efficient onboarding process. (17 reviews)
- Users commend the **outstanding customer support** from WorkBright, facilitating seamless navigation through I-9 processes. (13 reviews)
- Helpful (12 reviews)
- Users appreciate the **incredibly user-friendly interface** of WorkBright, enhancing productivity and simplifying recruitment tasks. (12 reviews)
- Convenience (8 reviews)
- Efficiency (6 reviews)
- Integrations (6 reviews)

**What users dislike:**

- Users face **verification issues** with WorkBright, particularly with the E-Verify interface and re-verifying I-9s. (10 reviews)
- Users find the **interface confusing** , particularly with E-Verify, complicating support for employees in different locations. (6 reviews)
- Users find **integration issues** with HRIS systems challenge usability for less tech-savvy new hires. (5 reviews)
- Users experience **poor customer support** , facing delays in responses and challenges in receiving timely assistance. (5 reviews)
- Users often face **login issues** , making it challenging for less tech-savvy new hires to access the system. (4 reviews)
- Not User-Friendly (4 reviews)
- Onboarding Issues (4 reviews)
- Upload Issues (4 reviews)
- Users report that **non-tech-savvy new hires struggle with login issues** and an incomplete application process in WorkBright. (3 reviews)
- Improvement Needed (3 reviews)

## WorkBright Reviews
  ### 1. WorkBright Streamlines I-9 & E-Verify with Easy HRIS Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandra V. | People Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about WorkBright?**

WorkBright has increased our efficiency in I-9 verification, along with ensuring compliance across our organization. It integrates with our HRIS, and is easy to use both as an admin and user. The ability to track authorizations and route right to E-Verify was a huge draw for us.

**What do you dislike about WorkBright?**

Some users have had difficulty with logging in and uploading documents. This can be resolved with the chat feature or signing up for office hours, but a candidate/new hire facing step-by-step guide could help our less tech-savvy employees in the future.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright helps to ensure we are compliant with our I-9s and E-Verify. It has helped us to increase efficiency in completing the I-9s, and allows us to easily audit our system for compliance verification.

  ### 2. Up-to-the-Minute I-9 Compliance, Outstanding Support & Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carolyn F. | People &amp; Culture Generalist / Chairperson of Health &amp; Wellness Programs, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about WorkBright?**

I love that WorkBright is up to the minute with any I-9 legislative changes and if I need clarification on a change, all I have to do is make an appointment to speak to one of their Support Reps and there is no down time.  I also love that our employees, actually our new hire candidates, understand their part when they log into WorkBright initially to complete their I-9.  Their customer support is outstanding.  Please note that some of the questions cannot be answered since we use WorkBright only for I-9 processes.

**What do you dislike about WorkBright?**

Sometimes the interface with E-Verify gets confusing.

**What problems is WorkBright solving and how is that benefiting you?**

Our employees are all over Florida and in over 15 states, with many being remote.  The ID verification is difficult for many new hires since they work from home and are not close to an "Authorized User", i.e. an employee belonging to our same company.  WorkBright's ID verification process is simple, vetted through geo-mapping the reviewer and is simple to use as long as both parties read the instructions and don't rush through it.

  ### 3. Essential Onboarding Solution for Seasonal Staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa K. | Associate Director of Administration &amp; HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about WorkBright?**

For us, as a seasonal employer Workbright has many features that we needed for staff who are working seasonal positions, different rates for different jobs, being able to create separate contracts for different jobs for same person. Being able to activate and de-activate employees at the end of the season. Once they return for the next season it saves what paperwork already completed and I can mark which forms I needed completed each season. 

I also really like that I can run reports from any field we create in Workbright or from PDF forms we create. I just found out that creating reports in Paylocity will not not be able to do that.

We just moved payroll platforms over to Paylocity and we switched over to onboarding with Paylocity and only now am I realizing how much simpler and less work it was for Workbright paperwork. I am sad to have to move away from it. But I don't have a choice at this point. 

Love the fact that Workbright is a Boulder, CO company and really were amazing at working with us on a non-profit rate for our small company. 

I like the office hours feature where if I need to talk with someone I can just schedule a short call and get immediate help. I would highly recommend Workbright for On-boarding!

**What do you dislike about WorkBright?**

One of the only downsides was if you need to add additional documents you cannot create folders. So all additional uploads are just all in one space.

**What problems is WorkBright solving and how is that benefiting you?**

Seasonal staff who move around positions in winter or summer or as interns. Keeping track of who has completed what paperwork and who still needs to complete paperwork is very helpful.

  ### 4. User-Friendly Tool that Streamlines Recruitment Processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rona N. | Sr. Recruiter  

**Reviewed Date:** December 03, 2025

**What do you like best about WorkBright?**

I find WorkBright to be incredibly user-friendly, which significantly simplifies my recruitment tasks. Its organized structure helps me manage the vast amount of requirements I need to handle, making the entire process smoother. The platform's ease of use allows me to save time, enabling me to be more productive by focusing on other important tasks. Additionally, I appreciate how easy it is to upload files and collaborate with both my colleagues and applicants. This capability is not only helpful for ensuring compliance and facilitating audits but also for streamlining the overall workflow, ensuring everything is well integrated and combined effectively. Overall, WorkBright makes my work life easier and more efficient, which I highly value.

**What do you dislike about WorkBright?**

none

**What problems is WorkBright solving and how is that benefiting you?**

I use WorkBright for recruitment, organizing tasks, ensuring compliance, and reducing time spent on requirements collection. It is user-friendly, facilitating file uploads and collaboration, making my work easier and more productive.

  ### 5. Effortless Onboarding and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about WorkBright?**

It is simple and easy to use for both us and new hires. The fact that we don't have to scan and save individual forms or explain each and every form over and over with every new hire like we used to is a huge plus. Not to mention, their customer service is top notch.

**What do you dislike about WorkBright?**

There's not much we don't like about it. It's simplified our onboarding process in a way that we don't have to worry about onboarding paperwork 99% of the time.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright has eliminated the need for printing out massive packets of new hire paperwork. Now all we have to do is to save the completed files after new hires sign them. I would recommend WorkBright to any company wanting to streamline their onboarding process.

  ### 6. WorkBright

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cari  W. | Market Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about WorkBright?**

Workbright continues to automate repetitive onboarding tasks, which still saves us time. 

**What do you dislike about WorkBright?**

I would like more access to help the employees when they have issues. 

**What problems is WorkBright solving and how is that benefiting you?**

I've been really impressed with WorkBright! It’s an excellent platform for streamlining the onboarding process. What I really appreciate is the user-friendly design—it's easy to navigate for both administrators and new hires. Overall, WorkBright has made onboarding smoother and more organized for our team, and I highly recommend it!

  ### 7. Astounding Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua D. | Senior Talent Acquisition Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about WorkBright?**

WorkBright makes it convenient for my candidates to upload their requirements and forms. The user-friendly interface makes it easy to navigate and understand each step of the process.

**What do you dislike about WorkBright?**

No issues so far. If you need something customized, you can simply submit a ticket with the details, and their team will take care of it promptly.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright is solving the problem of time-consuming and paper-heavy onboarding. Before, we had to collect documents and follow up repeatedly with candidates manually. Now, WorkBright allows caregivers to upload their requirements and complete forms digitally on their own time, even from their phones.

It benefits me by streamlining the entire onboarding process, reducing back-and-forth communication, and allowing me to focus more on recruiting and less on paperwork. It also creates a smoother experience for the candidate, which helps with faster hiring and better first impressions.

  ### 8. Efficient Mobile Onboarding and Outstanding Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khaoula B. | Senior marketing manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about WorkBright?**

It supports mobile phone application which is very efficient for remote on boarding which is increases productivity. 
It also has good customer support team that is highly responsive.

**What do you dislike about WorkBright?**

I have no dislikes on this tool so far. It has been sufficient.

**What problems is WorkBright solving and how is that benefiting you?**

It helps reduce manual paperwork on boarding which is tiresome and error prone. It helps reduce data data entry duplication through automation this has promoted productivity.

  ### 9. Thankful for Workbright!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about WorkBright?**

The ease of use with Workbright has made my job 10x easier!!

**What do you dislike about WorkBright?**

I have yet to find anything that I dislike about Workbright.

**What problems is WorkBright solving and how is that benefiting you?**

Workbright keeps me from having to carry tons of passport copies back and forth. It allows me to approve documentation on the spot as well as make any necessary corrections right then.

  ### 10. WorkBright for the Win

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandra V. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WorkBright?**

WorkBright has been a saving grace for our remote folks, as well as ensuring compliance with on-site employees. We use WorkBright for all new hires, and even used it for our I-9 audit. The platform is easy to navigate, and the few cases we ran into tech trouble, the support team was quick to respond and walked us through the issue promptly. Getting our account setup was a breeze, and took less than a week to send out our first request.

**What do you dislike about WorkBright?**

Some new hires that aren't tech savy can have a hard time logging in or assigning a remote verifier. It would be nice if WorkBright integrated with our HRIS system, Paylocity.

**What problems is WorkBright solving and how is that benefiting you?**

We use WorkBright for I-9 verfication. The platform has not only helped solve the struggle of onboarding remote employees, but has ensured compliance for all new hires. The platform ensures the form has been completed accurately, and the resources on the site have helped us walk through any snags that have occurred.

  ### 11. User-Friendly Software Packed with Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about WorkBright?**

The software is very user friendly and has alot of features

**What do you dislike about WorkBright?**

That it doesnt show how many times you have requested a document

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright is primary source for onboarding new employees.

  ### 12. On-Boarding Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine C. | On-boarding and Engagement Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about WorkBright?**

WorkBright has been a wonderful platform for our remote employees, saving their managers a significant amount of time. As USTA PNW employs individuals throughout the Pacific Northwest, we especially appreciate how the I-9 process is quick, simple, and efficient, all while helping us maintain compliance.

**What do you dislike about WorkBright?**

I don't have any dislikes about the platform so far and if I have any questions the chat is always available and the Service Team is ready to help out.

**What problems is WorkBright solving and how is that benefiting you?**

None so far.

  ### 13. Very Easy to Use and Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2026

**What do you like best about WorkBright?**

Very easy to use and convenient for onboarding

**What do you dislike about WorkBright?**

Nothing at the moment that I/we dislike about WorkBright

**What problems is WorkBright solving and how is that benefiting you?**

Remote I9 completation

  ### 14. Peace Of Mind

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about WorkBright?**

I love the ease of use for administrators. You simply send the implementation team your forms and they ensure that all appropriate fields can be autofilled, that they're easy for staff to fill out and that they're able to be used on both phones and laptops. It gives me peace of mind that the forms will be filled out correctly and the interface on the back end makes it very easy to track my staff's progress on their forms as well. As an employer who staffs seasonal workers it is very important to have a consistent and easy work flow and workbright delivers that.

**What do you dislike about WorkBright?**

Nothing, their implementation and user services team ensure the entire process is simple and painless. I feel like we're in great hands with them.

**What problems is WorkBright solving and how is that benefiting you?**

I am not interested in optimizing forms on my end. With Workbright I just send off my forms and they ensure they're formatted correctly and easy for staff to use.

  ### 15. Simplifying the I9 process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about WorkBright?**

WorkBright has allowed our I9 process to be quick, simple, and efficient. They allow us to focus on providing the best service we can to our employees, while continuing to maintain our I9 compliance.

**What do you dislike about WorkBright?**

The only downside we have found is ensuring we update our everify information in the correct spot.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright is allowing the I9 process to be more efficient for our new employees.

  ### 16. Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben B. | Operating Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about WorkBright?**

WorkBright has been an amazing addition to our company onboarding process and document storage.  We fill jobs across the country and this gives us the ease of use and excellent candidate experience that we strive to offer our employees.

**What do you dislike about WorkBright?**

We haven't experienced any features of WorkBright that haven't worked great for us yet.

**What problems is WorkBright solving and how is that benefiting you?**

Nation wide new employee onboarding, a seamless experience from our side and the employees side.  WorkBright has been a game changer for us and our productivity!

  ### 17. WorkBright is a Wonderful Company and a Great Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carolyn F. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about WorkBright?**

WorkBright was an absolute essential part of our complying with the federal mandate (USCIS) to verify employees in person that were verified in the past, remotely, due to Covid.  Their process was easy to understand and captured the data in its entirety.  The I-9 process today is the same; new employees get verified by having an Authorized Representative verify their ID's and this gets recorded on the WorkBright system for compliance.  It is well thought out, fully compliant and easy for administrators to explain and use.  Thank you WorkBright!

**What do you dislike about WorkBright?**

There aren't any dislikes about this system, however, we did run into a little bit of frustration when we first started using the system with respect to getting timely responses to our support questions.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright eliminates us having to go out to the new hire and actually verify in person.  This way, with their methodology, the new hire selects the verifier and it becomes a seamless process.

  ### 18. Workbright is an excellent onboarding and HR platform for small business, with some limitations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark B. | Business Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WorkBright?**

Very easy to create a new employee or prospective employee and send them an offer in seconds.  Love the eVerify integration.

**What do you dislike about WorkBright?**

It is difficult or impossible to make small changes to one offer for one employee, like add a line or edit a line in the offer letter.  I would like to see the program generate the offer letter from the stored template, but then let me edit that one instance before sending it.  I also find it difficult to create rules and adjust who gets one documents in a way that is easy to understand.  The product is best for smaller businesses, and I think we will eventually grow out of it.  I also find that new-document creation often requires tech support, which can take days.  Customers should be able to upload most conventional documents without needing help.

**What problems is WorkBright solving and how is that benefiting you?**

Onboarding in three locations.  Uploading and replacing documents remotely.  Sending offers to prospective employees.  Allowing prospective employees to rapidly accept a job offer and complete all necessary onboarding documents

  ### 19. Easy to use,

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krystal A. | Human Resources/Recruiting Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WorkBright?**

I use WorkBright for onboarding paperwork, and keeping up on credentials. The ease of requesting a new submission through the platform makes the job a bit easier. Also, I love that you're able to create groups of forms easy to assign depending on the position they're hired for.

**What do you dislike about WorkBright?**

I've been sitting here, going through the platform clicking on multiple different tabs trying to find something that I'm not thrilled with. I believe the only downside is actually having to go in to supplemental and clicking on Add File prior to picking my file. I kind of just wish I could drag my file from the folder to the Add File area and it upload.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright is helping us solve some major paperwork time. Having everything for the emplloyee right there in one place is fantastic. Finding the employee's forms couldn't be easier. Rather than filing multiple different "sections" of paperwork, they can all be together.

  ### 20. Workbright Beginning of 2025

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abner B. | Talent &amp; Payroll Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about WorkBright?**

That everything can be done in one platform.

**What do you dislike about WorkBright?**

Suggestion is maybe they can add a call line for employees doing the paperwork and clients.

**What problems is WorkBright solving and how is that benefiting you?**

The features that they can have my company had to use different programs. However, everything can now be done in Workbright.

  ### 21. Simplified the process!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole C. | Support, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WorkBright?**

The ease of using it and the knowledgebase of resources at our fingertips. The WorkBright team is always able to resolve our issues quickly and efficiently.

**What do you dislike about WorkBright?**

The inability to edit an I-9 form once it has been submitted. It would be helpful for the form to be amended

**What problems is WorkBright solving and how is that benefiting you?**

Solving issues with the users experience by streamlining the process and being receptive to correcting issues in a timely manner. WorkBright is solving issues with unconfirmed data coming from the e-verify connection.

  ### 22. Very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** sarah s. | tss agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2025

**What do you like best about WorkBright?**

everything the wobsite is very good and helps me when i need it

**What do you dislike about WorkBright?**

nothing the app has not given me any issues thus far

**What problems is WorkBright solving and how is that benefiting you?**

It makes the work and onboarding process so much better

  ### 23. Highly Recommend Workbright

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shyla B. | Recruiting Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about WorkBright?**

Workbright was extremely effective in streamlining the I9 process. It cut down onboarding times significantly. It also adds an extra layer of protection with having a secondary person verify the candidates identity and really gives a peace of mind for us!

**What do you dislike about WorkBright?**

If I had to say anything negative, it would be that sometimes the geolocation doesn't work right away and scanning a QR code is needed sometimes.

**What problems is WorkBright solving and how is that benefiting you?**

I9 verification and time it takes to process.

  ### 24. Quick and Easy to Use Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy L. | Market Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about WorkBright?**

Being able to onboard our talent quickly and remotely.  Speeds up recruiting process.

**What do you dislike about WorkBright?**

Sometimes talent have trouble signing in if they have an account already.

**What problems is WorkBright solving and how is that benefiting you?**

Speedy onboarding process, processing more talent and getting people to work quicker.

  ### 25. Workbright takes some of the work load off of the employer and give the employee more responsibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla S. | On Site Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about WorkBright?**

It saves time and gives employee more responsibility

**What do you dislike about WorkBright?**

Candidate should receive a text and email to complete Onboarding. Not just a text.

**What problems is WorkBright solving and how is that benefiting you?**

Time! Takes some of the work load off the employer.

  ### 26. WorkBright

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antoinette R. | recruiting manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about WorkBright?**

easy access and very helpful to our recruiting team

**What do you dislike about WorkBright?**

hopefully verification is  accurate and correct

**What problems is WorkBright solving and how is that benefiting you?**

helping in the hiring process to on board our temps

  ### 27. WorkBright I9 Verification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Montanna S. | Recruiting Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about WorkBright?**

The ability to give the employees a smooth experience when uploading sensitive information. If there are any issues someone from WorkBright is always available to assist

**What do you dislike about WorkBright?**

Being unable to see why a document was not verified

**What problems is WorkBright solving and how is that benefiting you?**

It allows the employees to upload their documents on their own, on their own time, without stopping into the office.

  ### 28. 1099 Employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda A. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about WorkBright?**

We love the fact that we can keep paperwork on our 1099 agents. We haven't found any other platform allowing you to onboard 1099 people. We deal with only 1099 agents, and it has made it easier to keep track of receiving all documents. I also love that I can run reports on any document.

**What do you dislike about WorkBright?**

Wish it was easier to update our documents. We had a name change and without submitting all the documents again we had to leave the old logo.

**What problems is WorkBright solving and how is that benefiting you?**

It has allowed me to keep track of all the documents I need from all the agents. I can also send out for outdated documents and see when I haven't gotten them back.

  ### 29. TopNotch Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veronica G. | HR Generalist, Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about WorkBright?**

Everything! I like how easy it is to send onboarding, how the remote I-9 process functions and how they address our concerns and find a solution that will work best for us. How easy it is to add/update forms on our platform.

**What do you dislike about WorkBright?**

I have to say it is the process of having to accept each form individually.  Wish there was a fast way to accept the forms completed by employee.

**What problems is WorkBright solving and how is that benefiting you?**

There was some data discrepancies populating on the Form I9 but they are constantly working on getting the glitchesresolved.

  ### 30. Great tool for remote I-9 verification

**Rating:** 4.5/5.0 stars

**Reviewed by:** Trevor F. | Recruiter, Talent Acquisition, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about WorkBright?**

As a recruiter for a college that employs people from all across the country, I like how easy it is for us to kick off the process, for new hires to submit their I-9 documents and pictures, and then for new hires to get help from a family member, friend, neighbor, etc. to complete the remote verification portion.

**What do you dislike about WorkBright?**

If possible, it would be nice to have passport photos matched by AI or a notification be sent to the user who submitted the request to complete that final step to avoid delays in completing the process.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright allows us to easily complete the I-9 verification process remotely for all of our new hires spread across the country.

  ### 31. We should have starting using this sooner!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francesca D. | HRBP, Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WorkBright?**

WorkBright makes my life as an HRBP a lot easier. We first implemented WorkBright during Document Re-inspection after COVID. The implementation was a very easy and the whole process is a breeze. New employees love it and as an admin I love it. I said to the team multiple times we should have started using this sooner. You can feel confident that your records are compliant and get notified if employee's documents are expiring soon. One less thing for you to worry about!

**What do you dislike about WorkBright?**

I don't have anything to report on at this moment. Everything has been great!

**What problems is WorkBright solving and how is that benefiting you?**

Making sure our I-9s our in complaince. It takes away the burden that usually comes with the I-9 process.

  ### 32. Good system, limited but improving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Will M. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about WorkBright?**

We came from an all paper atmosphere for onboarding. WorkBright has allowed us to stop wasting so much paper and has made it more convenient for the locations to hire for themselves. Implimentation was thorough and offered enough support. Additional forms have been fairly painless.

**What do you dislike about WorkBright?**

I only dislike 2 things: 1. The only unique identifier is the email address. We have to audit to make sure we don't have duplicate SS numbers. 2. When you add a form to a group, you don't have an option to make it only for new employees past that point. It distributes to everyone that is active unless you add another group.

**What problems is WorkBright solving and how is that benefiting you?**

We are able to get paperwork done much more efficiently and it is handled by our managers instead of having to have employees go to a central location. 
it saves a lot of time and paper in that we dont have to print anything out anymore.

  ### 33. Great Resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diomedes  P. | BDE, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about WorkBright?**

That the system keeps track of required forms and sends reminders, so you don’t have to chase people down.

**What do you dislike about WorkBright?**

Nothing that I can think of. It is a very user friendly platform

**What problems is WorkBright solving and how is that benefiting you?**

Everything is digital, which means no printing, scanning, or dealing with messy paperwork. Love it!

  ### 34. Performance and Reliability

**Rating:** 5.0/5.0 stars

**Reviewed by:** HEMA M. | Specialist - US HR Onboarding , Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about WorkBright?**

WorkBright excels in simplifying the onboarding experience for remote employees. The platform offers a seamless process for document collection, compliance training, and digital signatures. New hires can complete their onboarding tasks quickly and efficiently, no matter where they are located. This efficiency not only speeds up the hiring process but also ensures a consistent and professional onboarding experience.

**What do you dislike about WorkBright?**

Sometime we receive notofication late and error to generate evrify

**What problems is WorkBright solving and how is that benefiting you?**

Both administrators and new hires will appreciate WorkBright’s intuitive and clean interface. The platform is designed to be straightforward and easy to navigate, minimizing the learning curve for new users. This user-friendly design contributes to a smooth onboarding process and overall positive user experience.

  ### 35. Workbright is a great system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deontay D. | Recruiting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about WorkBright?**

Th system is well put together on how it auto catches the info when candidates upload their i9 verification forms.

**What do you dislike about WorkBright?**

Nothing at this time. overall the workbright system works just fine.

**What problems is WorkBright solving and how is that benefiting you?**

It is helping us capture more errors on onboarding

  ### 36. Gets the job done!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Inci A. | People Operations Manager, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about WorkBright?**

We are a fully distrubuted company with workers across the world. We have US employees spread across 20+ states. Workbright has been super helpfull to our HR team of 2 and allows us to verify 1-9 documents without having to be in multiple places at once.

**What do you dislike about WorkBright?**

The UX/UI can definitely improve but it gets the job done.

**What problems is WorkBright solving and how is that benefiting you?**

Our HR team is a team of 2 and we are based in opposite coasts. This tools allows us to verify I-9 documents without having to see someone in person. I'm not even sure what we'd do if we didn't have this tool .. fly to each location when someone starts?

  ### 37. Workbright review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deontay n. | Recruiting manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about WorkBright?**

I like that it makes the process easier for our talent to upload their i9 documents.

**What do you dislike about WorkBright?**

Not much to dislike. it helps make out process easier for us to complete.

**What problems is WorkBright solving and how is that benefiting you?**

it is solving the i9 upload of forms process. Makes the time to process faster.

  ### 38. Easy and saves me time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melinda C. | Market Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about WorkBright?**

Using workbright is so easy for the employee and saves me the time.  Love it!

**What do you dislike about WorkBright?**

There is nothing about WorkBright that I dislike!

**What problems is WorkBright solving and how is that benefiting you?**

It is more accurate and puts the responsibility on the employee

  ### 39. WorkBright has the best functionality !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie G. | Account Manager, Staffing and Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about WorkBright?**

Remote I9 verification was a lifesaver and the ease of use for our workforce!

**What do you dislike about WorkBright?**

I do not have any dislikes to speak of this far aside from the cost being more than others.

**What problems is WorkBright solving and how is that benefiting you?**

I9 remote verification has been an absolute lifesaver!!

  ### 40. Workbright has been a seamless, convenient way to hire new talent.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about WorkBright?**

The convenience for talent to be able to do the process on their own/

**What do you dislike about WorkBright?**

That we cant tell if the talent is submitting their actual i-9 documents

**What problems is WorkBright solving and how is that benefiting you?**

It benefits me because of the convenience, it frees up some time.

  ### 41. Easy & Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about WorkBright?**

It's easy and user friendly. It's great that you can work it from home.

**What do you dislike about WorkBright?**

It can be slow sometimes, but it will refresh itself.

**What problems is WorkBright solving and how is that benefiting you?**

It gives our candidates control of their onboarding process and protects their ID documentation.

  ### 42. Market Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristen E. | Market Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about WorkBright?**

Quick easy and efficient - easy for employees and employers.

**What do you dislike about WorkBright?**

Sometimes employees live alone and do not have someone to authorize their documents.

**What problems is WorkBright solving and how is that benefiting you?**

Quick and easy - efficient and let's us spend our time getting other things done.

  ### 43. Simple and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about WorkBright?**

The ease of use, very simple to navigate through the platform.

**What do you dislike about WorkBright?**

That I cannot see in real time what the onboarder is doing so that I can assist them better.

**What problems is WorkBright solving and how is that benefiting you?**

Everything is now in one place

  ### 44. Makes Life Easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about WorkBright?**

WorkBright allows candidates to onboard themselves in the comfort of their own home.

**What do you dislike about WorkBright?**

I wish there was an easier way to reset it if they mess up the ID portion.

**What problems is WorkBright solving and how is that benefiting you?**

It's solving the problem of having to manually hire in hundreds of people a week and it allows us to focus more on screening candidates for our open positions.

  ### 45. Amazing experience with Workbright

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dahlia H. | Recruiting and HR Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about WorkBright?**

Workbright is great with their customer service. They do not take long at all to resolve issues. Workbright is also VERY user-friendly and keeps all of our information in one convenient location. Workbright is used in our office each and every day so its very important to have something easy to navigate. It also integrates with the ATS we use.

**What do you dislike about WorkBright?**

The only downside of workbright is .. nothing.

**What problems is WorkBright solving and how is that benefiting you?**

Workbright solves all of our HR issues. It keeps all of our employee documents paperless, making accessing information from where ever easy.

  ### 46. Phenominal products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2024

**What do you like best about WorkBright?**

Workbright finds great, creative ways to improve the on-boarding process. It is super easy to use and implement. Their support team is super responsive.

**What do you dislike about WorkBright?**

There is no way to track the audit history of the notifications/reminders sent to staff.

**What problems is WorkBright solving and how is that benefiting you?**

We used to use printed documents for all employees. This has streamlined the process greatly.

  ### 47. Brighter way to get documents for I9 securely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about WorkBright?**

Easy system, even on a small screen like a cell phone can manage.  Our refuges that contact our office do not speak english as first language.  They are able to navigate and upload necessary documents.   It is secure because the info is only going to one place to be validated.

**What do you dislike about WorkBright?**

We cannot see error info unless they come to the office since it is so secure.  very easy to reset and do over if that is the case.

**What problems is WorkBright solving and how is that benefiting you?**

This saves all recruiters time and alleviates any legal issues if documents are not valid.

  ### 48. Very user friendly! But also. not smart

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda H. | Director of Human Capital, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about WorkBright?**

I love how intuitive and user friendly WorkBright is. I also LOVE the simple, pull any fields you want reporting function.

**What do you dislike about WorkBright?**

WorkBright isn't able to restrict fields - so employees can make lots of mistakes and there are no gaurdrails. My team and I needed to check hundreds of entries because of this.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright took us from paper-based employee onboarding and file keeping to the digital world about 8 years ago. It was an employee friendly solution, and the standout feature is SIMPLE reporting.

  ### 49. Quick and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taylor S. | Assistant Director, Non-Profit Organization Management, Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about WorkBright?**

WorkBright allows our candidates to quickly, easily, and most importantly remotely complete their i9. The system has been integrated into our app for even easier access.

**What do you dislike about WorkBright?**

It needs to be in more languages. We have a lot of Haitian Creole and Swahili candidates.

**What problems is WorkBright solving and how is that benefiting you?**

WorkBright makes i9 completion a breeze and takes a lot off of recruiters.

  ### 50. Evoove Review of WorkBright

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad B. | Vice President of Marketplace Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about WorkBright?**

This is a great tool for onboarding!  We had an urgent need to an onboarding solution that is digital, bi-lingual and had the ability to send links via text.

**What do you dislike about WorkBright?**

We had some challenges with a couple of complicated forms, but they worked with us to resolve the challenge.

**What problems is WorkBright solving and how is that benefiting you?**

A bi-lingual digital onboarding platform.


## WorkBright Discussions
  - [Can I get a report on the average time employees who have left were active?I](https://www.g2.com/discussions/34049-can-i-get-a-report-on-the-average-time-employees-who-have-left-were-active-i) - 1 comment, 1 upvote
  - [Is WorkBright safe?](https://www.g2.com/discussions/is-workbright-safe) - 1 comment
  - [What is WorkBright?](https://www.g2.com/discussions/what-is-workbright) - 1 comment

- [View WorkBright pricing details and edition comparison](https://www.g2.com/products/workbright/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+15%3A44%3A06+-0500&secure%5Bsession_id%5D=71816fac-4388-4a88-8ccb-bcb292324e9b&secure%5Btoken%5D=6ad3453f278b60fa74a8829c8d57324eacc39bf1dd0fc89d1bf435cee1e9e53b&format=llm_user)
## WorkBright Integrations
  - [DocHub](https://www.g2.com/products/dochub/reviews)
  - [Form I-9 &amp; E-Verify](https://www.g2.com/products/form-i-9-e-verify/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)

## WorkBright Features
**Platform Basics**
- Interoperability
- Performance

**Candidate Management**
- Automation
- Filtering
- Automated Matching
- Resume Management
- Client Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Documentation - I-9 Compliance**
- Remote Verification
- E-Verify Case Management
- Fraud & Error Detection

**Platform Content**
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Platform Data**
- Visualization
- Platform Search
- Alerts and Notifications

**Communication**
- Candidate Portal
- Job Posts
- Email Integration

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Platform Content**
- Automation
- File Sharing
- Content Library

**Onboarding**
- Onboarding
- Assessments

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Analytics**
- Pipeline Dashboards
- Analytics Reports

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

## Top WorkBright Alternatives
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (4,919 reviews)
  - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - 4.6/5.0 (496 reviews)
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