Workato

By Workato

4.7 out of 5 stars

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Workato Reviews & Product Details

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50000 Credits

Workato Integrations

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Workato Media

Workato Demo - The only industry leader that is 100% cloud native
Ranked # 1 by customers and named market leader 7 years in a row by Gartner
Workato Demo - Workato Home Page
Build collaborative integrations with intelligent automation to experience unprecedented productivity
Workato Demo - Single platform, multiple use case
Workato is versatile, a single platform that can support multiple use cases
Workato Demo - Workato is Trusted by 21,000+ Organizations
Workato is trusted by 21,000+ Organizations, from SMBs to Fortune 500 companies
Workato Demo - Connect Multiple Applications to Build Powerful Multi-Step Business Workflows
Connect multiple applications to build powerful multi-step business workflows
Workato Demo - Integrate A.I. into your apps to enhance customer engagement and improve productivity
Integrate A.I. into your apps to enhance customer engagement and improve productivity
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Workato Reviews (752)

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Workato Reviews (752)

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4.7
752 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Workato for its intuitive interface and powerful automation capabilities, which simplify the process of creating complex workflows without extensive coding. The extensive library of pre-built connectors allows for quick integrations, making it accessible for both technical and non-technical users. However, some users note that the pricing can be a concern, especially as usage scales.

Pros & Cons

Generated from real user reviews
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Damidu R.
DR
Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Integrations and Automation with User-Friendly Workflow Builder"
What do you like best about Workato?

Workato makes complex integrations simple with a very user-friendly workflow builder. I really like how fast we can connect different systems and automate processes without heavy coding. The documentation and community resources are also very helpful for learning and troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Workato?

Some features require deeper experience to configure, especially advanced API and authentication setups. The error messages could sometimes provide clearer guidance. But overall, the platform continues to improve. Review collected by and hosted on G2.com.

Eemi K.
EK
Project Manger
Small-Business (50 or fewer emp.)
"Effortless Automation and Integration with Outstanding Support"
What do you like best about Workato?

Workato makes automating and integrating processes both easy and enjoyable. The overall structure and user experience are thoughtfully designed. I also appreciate the excellent documentation and the resources available through Workato Academy. The support team is outstanding. Really low barrier to start implementing and exploring. Connector portfolio is great. Review collected by and hosted on G2.com.

What do you dislike about Workato?

At times, I find it difficult to grasp the new pricing for the "extra moduls" and how to actually add them. Review collected by and hosted on G2.com.

"Efficient Integrations with Room for Simpler Data Handling"
What do you like best about Workato?

I appreciate Workato for its robust capability to integrate with a variety of third-party applications, which significantly enhances my workflow. The feature I particularly admire is the ease with which I can set up daily triggers. This functionality is crucial to my daily tasks, allowing me to automate processes efficiently, such as triggering an API call to fetch data and subsequently transferring it to a database. This automation saves me time and effort, enhancing my productivity and ensuring my tasks run smoothly. Additionally, based on my experiences, I find Workato to be user-friendly for new team members who weren't involved in the initial setup, allowing them to adapt quickly and contribute effectively. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I find it challenging to create data pills in Workato. Sometimes, when dealing with JSON responses formatted in an array, it can be difficult to intuitively create the necessary list data pill. Review collected by and hosted on G2.com.

Nathan J.
NJ
"Versatile Automation with Stellar Support"
What do you like best about Workato?

I love Workato's versatility in handling all types of data and appreciate the high number of connectors it offers. The ability to build custom connectors further enhances its adaptability for our needs. The real-time support is immensely valuable, both AI and human, as it provides essential assistance during our solution-building processes. Moreover, Workato's team demonstrates a great culture and a genuine passion for their product, which positively influences their interactions and assistance with customers. The company's proactive engagement during our setup phase, through regular meetings, ensured we remained aligned and successful in our implementation journey. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I find some of the AI assistance in the recipe builds, particularly around the formula syntax, could be improved for those of us without extensive experience in Ruby or Python. Review collected by and hosted on G2.com.

Chris K.
CK
President
Enterprise (> 1000 emp.)
"Extensive Connectors and Rapid Integration Makes Workato Stand Out!"
What do you like best about Workato?

One of the most helpful items that Workato provides us is the vast library of connectors, and the speed at which we can implement new integrations. Review collected by and hosted on G2.com.

What do you dislike about Workato?

The platform is very well documented, but some small areas like Workflow apps leave much to be desired in this respect and require support to assist you when you are "stuck". Review collected by and hosted on G2.com.

Tomer B.
TB
Senior Technical Support
Mid-Market (51-1000 emp.)
"Useful Automation with Frustrating Limitations"
What do you like best about Workato?

I really appreciate Workato's ability to run short, uncomplicated Python scripts (without the ability to download packages). This feature significantly simplifies workflow compared to relying solely on commonly used functions, making my tasks much easier. The capacity to manipulate data frames directly and efficiently eliminates the need to spend extra time on data aggregation or filtering, streamlining my operations and enhancing productivity. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I find that iteration doesn't work smoothly in Workato, which can disrupt the flow of automations. The full output being clipped is another frustrating limitation, as it prevents me from accessing all the data I need for comprehensive analysis. Additionally, I encounter many bugs frequently, which adds to the frustration. The way folder names are related to roles feels restrictive and not intuitive. Overall, my experience working with Workato is less favorable compared to Make.com, which I previously used. The initial setup was also challenging; single sign-on (SSO) didn't function initially, leading to numerous try-outs and migration issues. also, their internal debugger doesn't work all the time. Review collected by and hosted on G2.com.

CS
Privacy Analyst
Mid-Market (51-1000 emp.)
"Exceptionally User-Friendly and Intuitive for Beginners"
What do you like best about Workato?

What I value most is how user-friendly the visuals and menus are, making it easy to navigate even for someone completely new to automation. Review collected by and hosted on G2.com.

What do you dislike about Workato?

At the moment, I don't have as many chances to use it in my current role as I would like, but I am actively seeking more opportunities to explore it further during my training and to discover new ways to make the most of the tools that Workato provides. Review collected by and hosted on G2.com.

AC
Instructional Designer
Enterprise (> 1000 emp.)
"Workato: the most efficient system for increasing your business productivity."
What do you like best about Workato?

Workato is a reliable and advanced system that offers the most efficient digital resources to quickly increase your work productivity rates, facilitating the automation of workflows and processes.

In addition, Workato stands out for the compatibility and digital integration of all its functions, allowing for rapid adoption of its work elements into each of your work applications. Review collected by and hosted on G2.com.

What do you dislike about Workato?

I am satisfied with Workato's digital features and resources, I think it is a high performance technical system that facilitates the execution of my technical operations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Intuitive Design and Visual Recipes Make Workflows Easy for Everyone"
What do you like best about Workato?

The platform’s intuitive design makes it easy to use for both technical and non-technical people. The recipes act as visual maps of how the work flows, showing each step in between in a simple, clear, and easy-to-understand way. Review collected by and hosted on G2.com.

What do you dislike about Workato?

For me, the main downside is troubleshooting and debugging. Tracing problems through nested recipes, in particular, can get messy very quickly and makes it harder to pinpoint the root cause. Review collected by and hosted on G2.com.

VP
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Fast Learning with Real-World Impact"
What do you like best about Workato?

API Platform - to build api endpoints, Webhooks and Job Report - to run individual jobs in case of any error or failure Review collected by and hosted on G2.com.

What do you dislike about Workato?

Workato does not provide a cache or object store to persist data within recipes. Additionally, Workato pricing is based on task consumption. Review collected by and hosted on G2.com.

Questions about Workato? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity about 5 years ago

Do you integrate with Slack?

Donna R.
DR
Donna Rizal
Last activity 8 months ago

Other knowledge base I can refer to if I want to start understanding complex workflows?

Pricing Options

Pricing provided by Workato.

Free

Free
50000 Credits

Pro

$75.00
2500 Credits Per Month

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Workato Features
API Testing
Scalability
Logs/Documentation
API Monitoring
App Integration
Data Transformation
Real-Time Integration
Flow Designer
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