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It seems like the platform has really powerful features, but the interface is so complicated that I can't figure out how to use them. Review collected by and hosted on G2.com.
The website is not responsive and is difficult to use in different browser sizes. It takes so much time out of my day asking colleagues to manually add a new job to my time sheet. The ''copy week' feature is not intuitive and leaves me going through extra steps every week to keep all my usual codes in. Review collected by and hosted on G2.com.
Video Reviews
Comprehensive but convoluted
You had a better Platform before Platinum
279 out of 280 Total Reviews for Workamajig
Overall Review Sentiment for Workamajig
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Workamajig provides a customizable experience, allowing for the reduction of additional tools and substantial monetary savings! Their customer service is top notch and provides quick and thorough advice. Review collected by and hosted on G2.com.
Multiple ways to get to a solution can lead to implementation confusion and utilizing the tool to its full potential. You really need to have a good understanding of what your goals are for the tool and work with support to achieve them! Review collected by and hosted on G2.com.
It seems intuitive and very well geared to agency work! Review collected by and hosted on G2.com.
Project Management viewed at an evenly spread workload by week. It really should be by day and the future utilization reporting is really critical. Review collected by and hosted on G2.com.
The most hopeful for me was learning new better ways to make my processes much easier allowing work life balance. Review collected by and hosted on G2.com.
There's really nothing to dislike, well I do wish there was a book to have as learn from. Review collected by and hosted on G2.com.
User-friendly, comprehensive software. I love the customizable reporting and how the project management, time tracking and accounting functions are all inter-connected. Review collected by and hosted on G2.com.
While it's comprehensive in accounting + PM, you can't run payroll through it. Review collected by and hosted on G2.com.
I love that Workamajig offers numerous customization options for project setup and reporting. I rarely encounter any obstacles in the system when it comes to process flows. The customer service is impeccable; I've sent what feels like hundreds of emails with questions, and they always respond promptly and gracefully. Review collected by and hosted on G2.com.
The approval flows need some serious work. Purchase orders should be limited to individuals rather than a set amount. Timesheets should be directed to the project manager instead of the employee's manager, who may lack insight into the inner workings of the projects.
There's room for improvement in timesheets as well. The system should allow for time-off requests to be integrated, automatically updating the individual's timesheet. Additionally, linking time off with backup approvers, rather than relying on manual setting adjustments, would be beneficial.
Certain customization options are limited. I would appreciate the ability to add custom fields to vendor invoices, estimates, and other areas.
Lastly, please consider making Billing Manager an option for approvals, notifications, and essentially all functionalities that a Project Manager or Account Manager has. Review collected by and hosted on G2.com.
Having worked for an accounting firm for many years, I came into contact with a lot of different industry specific softwares. Workamajig is the only industry specific software that the accounting side doesn't feel like an after thought. Everything flows so nicely and you can pull a report on just about anything you can think of. And if you can't find it yourself, their support staff is amazing and will find it for you! Review collected by and hosted on G2.com.
Being a US designed software, there have been a few tweaks we have had to do to be able to track things for Canadian accounting practices. But, the support and engineering staff have always been more than accommodating in making changes to help us. Review collected by and hosted on G2.com.
It is a user-friendly tool. Support is only an email away. The ability to have one-on-one indepth trainings with a Support Team member is extremly helpful when navigating through new process and procedures for a growing company like MarCom Group. Review collected by and hosted on G2.com.
There are many aspects of the system that are not used, because the general user is not aware of them. When enhancements, fixes and upgrade are made are made to the system, we are notificed with a pop-up, but often it is not the right time for me to investigate what has changed and how it may be of benefit. Perhaps I'm asking for more training for enhancements. Review collected by and hosted on G2.com.
Workamajig is a project, resources and financial management platform that encompasses everything you need.
The first step that is the most important step is to have help getting your system set up, have an intensive in depth training to understand who the system works. It's also important to keep going to the monthly webinars, watching the youthe channel to keep learning.
The system is always evolving to meet the needs and requests of the users Review collected by and hosted on G2.com.
The system has so many options, if your company does not give you the right permissions you never know what you don't know
This goes back to ensuring you have the right person helping you set up the system otherwise you are asking for the keys to the castle and the leadership team also doesn't know what they don't know Review collected by and hosted on G2.com.
