With the help of this API I can integrate WhatsApp business with marketing automation tools. This helped me to run marketing and address the issues of my customers Review collected by and hosted on G2.com.
I couldn't reach out to my prospects or customers if I didn't respond in 24 hours from the last messages of the cx. This creates a lot of problems at weekends Review collected by and hosted on G2.com.
i like the best features of whatsapp business api which is thier working capability
because with the help of whatsapp i work in one place or send my document and arrange meeting at any time without any cost. Review collected by and hosted on G2.com.
in what i dislike one features which is when i send photo or videos some one then whatsapp reduce the quality of photos or videos. Review collected by and hosted on G2.com.
You can easily visit the dashboard about your WhatsApp marketing campaign. Review collected by and hosted on G2.com.
It is hard to implement because of its cost. Review collected by and hosted on G2.com.
It is so easy to use WhatsApp Business API, as it allows me to work from one central place. The API is quick to respond and prevents me from forgetting to check an additional program, as it is integrated. Review collected by and hosted on G2.com.
It could have a bit more customization options, such as being able to edit the colors and size of the text.
This could be easily implemented I think, and will give users the ability to customize their WhatsApp Business API in the color style of their company. Review collected by and hosted on G2.com.
WhatsApp Business API is the only official way to send unlimited messages on WhatsApp. Since we all are in WhatsApp today so it has served as one of the greater marketing weapons to communicate with our customers. We can send bulk messages, automate communication, integrate chatbot and get real-time analytics of our broadcast campaigns. Review collected by and hosted on G2.com.
1. A bit complicated to integrate into the system. You need a developer to set it up for you.
2. It charges for messages send and receive as well which is getting quite expensive. Review collected by and hosted on G2.com.
I involved WhatsApp as a correspondence inside and remotely.What I like is the continuous correspondence: we can speak with clients progressively, extraordinary correspondence visit channel Review collected by and hosted on G2.com.
I think what I despise about WhatsApp programming interface is it's costly.The programming interface can be costly for private ventures, as it requires a month to month membership and extra charges for sending messages. Review collected by and hosted on G2.com.
Once setup its great. We use it for FreshChat to allow out proactive messages along with WAB channel for customer interactions. Review collected by and hosted on G2.com.
I think limitations with templates and the needing of having that pre approved for any additions or edits. Review collected by and hosted on G2.com.
What I like best about WhatsApp Business API is how it enables me to reach and engage with my customers more effectively. With features like automated messages, customizable templates, and chatbots, I can provide quick and personalized customer support, send targeted promotions, and streamline my communication with customers. The API also integrates easily with my existing business tools, making it easier for me to manage my communications in one place. Overall, WhatsApp Business API has helped me to improve my customer relationships, increase engagement, and grow my business. Review collected by and hosted on G2.com.
Although I appreciate the benefits of WhatsApp Business API, there are a few things that I dislike about it. First, the API can be a bit challenging to set up and integrate with my existing systems, which has caused some delays and frustrations. Second, the pricing structure for the API can be a bit confusing, and it can be difficult to estimate the costs accurately. Finally, the API has some limitations in terms of the types of messages that can be sent and the countries where it is available, which has made it difficult for me to use it for certain types of communication and with customers in certain regions. Review collected by and hosted on G2.com.