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4.7 out of 5
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WhatsApp Business Platform
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91 WhatsApp Business Platform Reviews
4.6 out of 5
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Overall Review Sentiment for WhatsApp Business Platform
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about WhatsApp Business Platform?
With features like quick replies and labels for effective administration, WhatsApp Business streamlines direct communication between companies and clients. Strategy optimisation is made possible by the platform's analytics, and complex features that meet a variety of company objectives are made possible by the API integration.WhatsApp Business Can Help You Streamline Business Communications. Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
WhatsApp Business's primary disadvantages include its restricted functionality for smaller companies, high authentication requirements, messaging limitations, reliance on internet access, and restricted third-party tool integration. Review collected by and hosted on G2.com.
RR
Rahil R.
Sales Development Representative
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp Business Platform?
The fact that I can have two WhatsApps one my phone, and I can use one completely for work Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
We really don't have much to complain. Probably getting some integrations in place right away from the phone that can help in boosting our business Review collected by and hosted on G2.com.
SN
Salman N.
Fullfilment Coordinator
Small-Business(50 or fewer emp.)
DS
Dhruv S.
Social Media Executive
Mid-Market(51-1000 emp.)
What do you like best about WhatsApp Business Platform?
I assure you this is the only software available to send unlimited messages and is the greatest of all-time weapon for marketers. Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
Certainly, for fresh startups this integration could be costly as apart from monthly membership it involves extra costs for messages sent and received. Review collected by and hosted on G2.com.
SA
Samarth A.
Manager
Mid-Market(51-1000 emp.)
What do you like best about WhatsApp Business Platform?
WhatsApp Business Platform helps to share catalog with parts/services offered online and expand businesses through better networking Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
It limits the no. of device getting connected with business profile to 5, as a result of that it limits the capacity to response towards the multiple customers queries Review collected by and hosted on G2.com.
HK
Hariprasath K.
Founder
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp Business Platform?
User friendly, Free of cost for most of the services Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
Nothing much. API can be handled by direct whatsapp team itself Review collected by and hosted on G2.com.
BM
Bash M.
operations
Small-Business(50 or fewer emp.)
MZ
Muhammad Z.
Fulfillment Specialist
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp Business Platform?
uploading the expense receipt easily and easy to track Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
WhatsApp Business Platform nothing to dislike, all well Review collected by and hosted on G2.com.
JN
Joy N.
Freelance Recruiter
Small-Business(50 or fewer emp.)
SK
Subin K.
Small-Business(50 or fewer emp.)
What do you like best about WhatsApp Business Platform?
Low Cost Platform
Easy onboarding for Business.
Can able to integrate with many SAAS application and softwares make this tool better.
creation of templates are very easy Review collected by and hosted on G2.com.
What do you dislike about WhatsApp Business Platform?
Support from meta is bad sometimes.
uptime is less
many bugs around the time .
No official tool to find the unused or non whatsapp number
integrated payment gateways are yet to build Review collected by and hosted on G2.com.
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