I personally feel WhatsApp has a good audience base worldwide, making it the best platform to reach a maximum audience for business purposes. This platform is available on all devices, making it easier for customers to reach out anytime. Likewise, it's easier for businesses to respond to their customers in real-time, providing a good customer support experience. Review collected by and hosted on G2.com.
It provides the best support for my day-to-day needs, so there is nothing to dislike. Review collected by and hosted on G2.com.
What I like best about the WhatsApp Business Platform is its ability to connect with customers in a personalized and direct manner. The platform allows us to send targeted messages, updates, and promotions directly to our customers' phones, ensuring higher engagement rates. The integration with Waakif has made it incredibly easy to manage and track our campaigns. The real-time communication capability of WhatsApp helps us provide instant customer support, enhancing overall customer satisfaction. Additionally, the cost-per-campaign pricing model is both economical and effective for our business needs Review collected by and hosted on G2.com.
hard to setup and mmost difficut is verfication for business Review collected by and hosted on G2.com.
It's a great app for organizing your business and keeping in touch with customers and colleagues and keeps your business organized in a certain way, something like an online market space for your business with the catalogue and everything listed. Review collected by and hosted on G2.com.
The fact that i can't seem to post from my what's app directly to my website or other pages or post from there and post to Whatsapp directly is already a discouraging factor, because having to creat multiple posts for multiple pages/accounts is a bit stressful. Review collected by and hosted on G2.com.
It gives us the opportunity of developing our catalogue for the business and advertise on the platform Review collected by and hosted on G2.com.
Nothing it is very user friendly and easy to use Review collected by and hosted on G2.com.
The UI of the software is very handy, easy to understand, and simple. It includes many other features like campaigns via APIs, webhook integration, a live chat section, and much more.
My personal favorite is audience segmentation. As a user of it, I can say it is a game changer for customer support, and operations because of its ease of implementation. I use it almost every day, for campaigns, and customer support. Review collected by and hosted on G2.com.
Templates/messages approval. Sometimes, it takes 1-2 minutes to get the templates approved, would be helpful, if it could drop down to 15-30 seconds. Review collected by and hosted on G2.com.
It is very easy and helpful to send message and emotions to other , it is very fast and efficient ,also this application provides features to select channel in which we have interest .
By the use of this platform we can easily send text , images, videos and audio messages . Review collected by and hosted on G2.com.
Anyone can add our number into group without our permission and if we exist the group then it will notify in the group. Review collected by and hosted on G2.com.
WhatsApp Business Platform provides seamless, secure, and efficient communication that helps improve customer engagement and operational efficiency. It also supports sharing videos, GIFs, images, and documents, in addition to text messages, with customers. Review collected by and hosted on G2.com.
It is an easy-to-use platform, so of course, there is nothing to dislike. Review collected by and hosted on G2.com.
Free to use, have tons of existing users, rich client based, share access with teams Review collected by and hosted on G2.com.
Takes time for your products to be approved to be visible in marketplace, have to do your own marketing campaigns to promote your phone number Review collected by and hosted on G2.com.
Business WhatsApp is a powerful tool for businesses of all sizes. With its seamless messaging platform and easy-to-use interface, it revolutionizes communication with customers and team members alike. The ability to create business profiles, automate responses, and organize contacts makes managing inquiries and engagements a breeze. Plus, its end-to-end encryption ensures the security and privacy of all communications. Business WhatsApp is a must-have for any business looking to streamline customer communication and enhance productivity. I use the app every day and integrate it with apps like Slack and Google Workspace. The customer support is also very responsive and helpful. Review collected by and hosted on G2.com.
There is basically nothing I dislike about Business Whatsapp. Review collected by and hosted on G2.com.
The Best thing I love about WhatsApp Business Platform is ability to reach directly into messages, it didnt take no time to integrate WhatsApp Business Platform which resulted more engagement and conversion Review collected by and hosted on G2.com.
One thing I disliked about the WhatsApp Business Platform is the pricing part, else everything is very smooth. Review collected by and hosted on G2.com.