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Whale Reviews & Product Details - Page 8

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,790 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
Play Whale Video
Play Whale Video
Play Whale Video
Play Whale Video

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

We can house all of our company information, processes, etc., and it is a great learning tool for onboarding new team members. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing to dislike! Whale offers everything we need. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It is solving the need for companies to give access to important company information to their employees as a one-stop shop. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hi Molli, Thank you so much for this stellar review! 🤩 Glad you are in our pod! 🥳

RV
VoIP Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It is easy to create documents and link them to websites, so you get a reminder when visiting those sites. And to make the information better, you can easily add screenshots or pictures.

You can add links to the document to other documents. Review collected by and hosted on G2.com.

What do you dislike about Whale?

When you have a lot of different articles on a subject it sometimes it is dificult to keep a good overview due to the big blocks that are shown. it would be nice to have a simple list of titels. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is giving us a one-stop location where we can find information. We use it for information about our internal processes, checklists for installations and information on known issues with applications. Review collected by and hosted on G2.com.

LV
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It's easy, helps to train people, I love the suggestions via the extension Review collected by and hosted on G2.com.

What do you dislike about Whale?

It would be great if we could export our analytics so we can report to higher management Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Nothing is scattered anymore across our server. Its easy to find everything! Review collected by and hosted on G2.com.

TT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

So helpful to have all documents and videos on one platform for our class teachers and instructors. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Can't think of any and haven't come across any issues so far. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

The need to have all important documents on one, super accessible platform. Review collected by and hosted on G2.com.

RD
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Whale?

Whale is easy to use because it is intuitive and follows a logical flow. Answers are easy to find using the reference tools provided, but if you are stuck, the Customer Success Team is great. They are friendly and responsive! Review collected by and hosted on G2.com.

What do you dislike about Whale?

So far, I have not encountered any major flaws. I do wish that the rich text editor had more features, but there are a good number for now, which is great. I know they are constantly improving based on customer feedback! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We partnered with Whale because we did not have all of our policies and procedures documented in writing in one place. As a start-up, we were finding that employees had to go to too many sites/people to find the information they needed. Whale is helping us solve this issue. Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Rachel, we love your work! 🥰

Thanks for the great feedback and keep with the flow ✨

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Whale?

Whale has helped us clean up our files and clarify procedures within the company. Whale has become the new go-to tool in our office. We have yet to use all the features but are excited about Whale's full potential.

We also love the access we have to talk with Stino for feedback and questions. Review collected by and hosted on G2.com.

What do you dislike about Whale?

We have experienced some formatting issues, but the team quickly assists. The product is constantly being updated. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We did not have a quality system in place for SOP's. Whale has allowed us to organize SOP's and other necessary office information in one easy-to-use spot. Review collected by and hosted on G2.com.

Patrick T.
PT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Makes my job easier, all my information centralized on one spot. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The userinterface is not always logic, for example: After searching a subject there is no name related to the search result. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

All my information was defragmented and now it is more centralized and easyy accessible. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hi Patrick, Thank you so much for this stellar review! 🤩 Glad you are in our pod! 🥳

LP
Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Whale?

The system is easy to use and keeps your processes up to date by assigning an individual responsible for updates. With that, reminders are emailed as well as in the system. Review collected by and hosted on G2.com.

What do you dislike about Whale?

It takes a minute to get up to speed with the lingo, but that is very minor as they provide excellent support and tutorial videos. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We have had a hard time keeping our processes and SOP up to date. They are in various formats and don't have videos, explicit instructions, or descriptions. This has helped on so many levels to allow us to get organized and everything live in one place. Review collected by and hosted on G2.com.

MC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Whale?

Whale has given our company the means to become incredibly organized with our company's standard operating procedures. Wish we found it sooner! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Not much. I still want to learn more about the features I have not fully learned. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It's a more efficient way of organizing and storing our SOP's Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Whale?

It's no lie when I say that Whale has what it takes to become a dominant player on SOP management tools.

In addition to the clear user interface, Whale tries to provide an answer to the biggest pain points that exist in the world of Process Management.

A certain amount of responsibility is created in setting up your structure so that your processes are reviewed regularly.

The guidance we receive is excellent. Chamil from the support team is quick and with a suitable solution. Stino, our Success Manager, really cares about us and really wants us to succeed with Whale, also I love our little talks about the Real Housewives. go team! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing so far! We're looking for a way to follow up on our feature requests, but they create enough transparency on what the status is. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Nothing is left to die in our processes & they actually get reviewed and shared within the company! Review collected by and hosted on G2.com.