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Whale Reviews & Product Details - Page 6

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,790 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
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Play Whale Video

Official Downloads

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Though Whale is a start-up, they have every feature that you need to manage your SOPs to the next level. Next to their very competitive pricing, their support is from out of this world. We used other tools before, but we left a bit hanging in the past regarding the support piece. Stino & his team are always available whenever we have a query which is amazing! We would def recommend Success Services because the import of our SOPs was done sooner than anticipated. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing so far - we communicaed in the past that an extra level of permissions within Whale would be great. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Be that one single source of truth we needed because everything was scattered. Review collected by and hosted on G2.com.

HF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The AI assist feature makes it very easy to start with a SOP and then amend it to your own needs. It speeds up the content creation by a lot. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I have not found anything yet. Everything we have used upon till now works well and is very intuitive. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

The main problem we were facing was the that our SOP's were just spread out everywhere. People kept on asking where what was and therefore we started looking for a software that could centralise our SOP's.

The good thing is that Whale also helps to bring structure with their best practices. We had most of our SOP's but it helped getting them visually appealing for everyone. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hi Hanne, Thank you so much for this stellar review! 🤩 Glad you are in our pod! 🥳

Julie H.
JH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Whale is very user-friendly and has pre-built templates that make design and flow seamless! Automated reminders make it easy to keep important information up to date for staff in our change-oriented organization. Whale also provides an easy-to-follow process for staff to get accustomed to using the product! Review collected by and hosted on G2.com.

What do you dislike about Whale?

The only thing we have come across is a character limit on boards, so you do need to work around it if you have lengthy wording. Otherwise, the product has been phenomenal. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale has allowed us to document important processes and procedures that formerly were not documented. It increases communication across the organization allowing staff members to quickly find information in real time. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Julie, you made our day with this review! Thank you so much! 🤩

Verified User in Design
UD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Whale provides an easy and intuitive training tool for staff that saves time and reduces recurring questions. It is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I have not identified any downsides yet. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale has streamlined our onboarding process, we can train new staff without requiring experienced staff to be available. We can update training processes or company policies and easily distribute them to all staff. Review collected by and hosted on G2.com.

YU
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Their Google Chrome plugin to have your sop show at other sites than the Whale platform too. This is so helpful that my colleagues don't always need to remember everything but can look it up via the plugin. Review collected by and hosted on G2.com.

What do you dislike about Whale?

There are no outstanding issues with the platform. It does exactly what we expect it to do. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

I could never find what I needed for certain tool we use. (and we use many). With the plugin this is solved. And if the plugin does not show it, I can still go into the Whale website and just search there and find it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Short chapters, I really like that there are different chapters, clear overview Review collected by and hosted on G2.com.

What do you dislike about Whale?

Yet another website that I had to use to finish my onboarding Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

By using Whale, it was a lot easier to learn new information. It sometimes can be much, with whale everything is divided into smaller chapters so that you are not demotivated from the start. Review collected by and hosted on G2.com.

RV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

A great tool for sharing our knowledge in our company.

Whale and you can use the tag words easy and the search engine is working.

In addition to the clear user interface, Whale tries to provide an answer to the biggest pain points that exist in the world of Process Management. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I haven't found anything specific that I dislike within the platform yet.

We're looking for a way to follow up on our feature requests, Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is an easy way to keep our company culture alive and all processes and procedures up to date. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Hi Ron, Thank you so much for this stellar review! 🤩 Glad you are in our pod! 🥳

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Whale?

Being able to organize by category and having mult. librabies with playbooks to specific SOPs. Easy to edit, add and share information. Tagging cards so they show up first when searching is nice. As well as being able to filter the search. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The smallest gripe is that the fonts available do not match the company font, meaning I have to edit templates to match. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Easily accessing templates, store SOPs, seach for templates/SOPs and share SOPs/templates with other members of the company. Review collected by and hosted on G2.com.

KV
Servicedesk engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Whale is a fantastic software product that truly exceeded my expectations. The user interface is intuitive and easy to navigate, making it simple for even the most technologically challenged individuals to use. The features are robust and diverse, allowing for a wide range of tasks to be accomplished efficiently. I highly recommend Whale to anyone in need of a reliable and effective software solution. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Some users have reported that the software can be a bit slow to load on older computers. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

No more documentions alll over the place but one spot where u can find it all. very handy very Whale :) Review collected by and hosted on G2.com.

FB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Setting up the training cards and boards is incredibly easy for us to create. It flows easily and makes training our instructors quick and hassle free. Review collected by and hosted on G2.com.

What do you dislike about Whale?

There isnt anything I have found to dislike. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Making it so we dont have to train and onboard in person, which means we can get the new instructors ready in a rapid time and know they have all the information at hand Review collected by and hosted on G2.com.