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Whale Reviews & Product Details - Page 3

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,616 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
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Official Downloads

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ethan D.
ED
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It makes onboarding fun and creating SOP's much much easier. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing really - I wish all the features came with the free packahge but we can't have everything!! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Making onboarding like a game. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you, Ethan! 🎉 We're so pumped to hear that Whale is making onboarding fun and simplifying the creation of SOPs for your team! Knowing that we can turn what can be a daunting process into something enjoyable is exactly what we aim for. 🚀

We totally get where you're coming from about wanting all the features in the free package—your feedback helps us understand what's most valuable to our users. While we can’t give everything away for free, we're constantly working to ensure every plan delivers maximum value.

Thanks for being part of the Whale community and for sharing how we’re helping you gamify onboarding. We’re here to keep supporting you and your team as you continue to educate and engage them in new and exciting ways! 🌟

MW
Customer Service Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Whale?

I love the ease of use Whale brings to our team. The UI is straighforward and easy to navigate. We love the organiziation making it easy for our team to find the information they need quickly. Review collected by and hosted on G2.com.

What do you dislike about Whale?

When editing cards, I would like to see a better text formatting system. Working with bullet points can get a little tricky. Especailly when bringing information in from another source. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Having all of the employee onboarding, SOPS, and training material in one place has been amazing. Instead of needing to search for documents on our messy office drive. And the use of Libraries, Playbooks, and Cards bring organization and ease of use to another level. Review collected by and hosted on G2.com.

CP
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Whale?

The Boards format of laying out and grouping SOP's Review collected by and hosted on G2.com.

What do you dislike about Whale?

The standard templates, at times they feel a confusing Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We have a goal of creating one global business that runs on standard operating procedures. It makes this simple, as procedures are created, updated and referred to. A common answer to a question (EG: How do I do this?) is: "Have you checked Whale? Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much for your feedback, Craig! 🎉 We're thrilled to hear that Whale's Boards format is making it easy for you to lay out and group your SOPs effectively. It’s amazing to know that Whale has become your go-to resource for creating, updating, and referring to procedures—exactly what we aim to achieve! 🌍

We appreciate your honesty regarding the standard templates. Your input is invaluable, and we're always looking for ways to make Whale even more user-friendly. Rest assured, we're on it and will continue to improve based on great feedback like yours.

It’s fantastic to hear that "Have you checked Whale?" has become a common phrase within your team—that’s music to our ears! 🎶 Thanks for being an essential part of the Whale community, and we’re here to support you as you continue building your global business. 🚀

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Allows different types of information to be stored. Can store info in various formats too, links, videos etc. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The org chart page can be a bit confusing when there are a large number of employees. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It allows us to move content from word document onto a single platform. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much for sharing your experience with Whale! 🌟 We're thrilled to hear that you’re finding it useful for storing different types of information in various formats. Whether it’s links, videos, or documents, we love that Whale is helping you keep everything organized in one place! 🎉

We appreciate your feedback about the org chart page, especially when managing a large number of employees. Your insights are incredibly valuable, and we’ll keep them in mind as we continue to improve and enhance the platform.

It's fantastic to know that Whale is helping you streamline content from Word documents onto a single platform—that’s exactly what we aim to do! 🚀 Thanks for being a part of the Whale community, and we’re here to support you as you continue to organize and simplify your processes.

Luisa A.
LA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The platform aims to simplify the process of onboarding new employees, training teams, and ensuring everyone has access to consistent information. I really like that we can create and share content, assigning tasks, building quizzes to keep all the collaborators update about the news in our envirioment. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Keeping the information and documentation up-to-date requires ongoing effort and resources from relevant teams. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale tackles the problem of inconsistent or inaccessible information. By centralizing documents and SOPs in one platform, everyone in the organization has access to the same accurate and up-to-date information. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The interface is fairly intuitive from an end-user standpoint. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The amount of communications by default is a bit overwhelming. Easily changed in the portal though. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

A better, more usable, centralized location for our internal processes/training that we were severely lacking. Review collected by and hosted on G2.com.

Response from Stijn Verhaeghe of Whale

Thank you for your feedback! 🌟 We're thrilled to hear that you find Whale's interface intuitive and user-friendly—making things easy for our users is what we’re all about! 🙌

We appreciate your note on the default communications. It's great to hear that you found it easy to adjust in the portal. Your feedback helps us fine-tune the experience, and we're always looking for ways to make things even smoother for our users.

We're excited to know that Whale is providing a much-needed centralized location for your internal processes and training. Simplifying and improving usability is exactly what we strive for, and we’re here to support you every step of the way!

Thanks for being a valued member of the Whale community! 🚀

Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It's very easy to use & find all SOPs for our company in one spot! Review collected by and hosted on G2.com.

What do you dislike about Whale?

I wish Whale had auto save! There have been a few times where an SOP was lost due to not hitting save, but optherwise has been great! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Finding processes for other departments & being able to share ours. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much for this raving review! Could you send us a direct email so we can thank you in person!

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Makes sharing processes easy! Especially for pushing out required processes to have reviewed, easy as cake. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I would enjoy a more robust integration system for the comments and feedback of processes. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Standardizing services can be very difficult in IT, and Whale helps make it more achievable! Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much for this raving review! Could you send us a direct email so we can thank you in person!

JB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The fact that anyone can access the information, and it is all the same. Everyone is on the same page. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I would like to be able to format a little better on the cards. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It is helping me organize my department and create standard operating procedures Review collected by and hosted on G2.com.

Dave M.
DM
Director of Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The ability to collaborate with team members and one repository for all our documentation. Implementation was easy and our team uses it all the time. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Some thing are not intiutive, such as how to share a document. but when I reached out to support it was rather easy. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We are currently using well to develop our standard operating procedures for the entire organization. Review collected by and hosted on G2.com.