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Whale Reviews & Product Details - Page 2

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,616 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
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Official Downloads

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
VK
Director of Human Resources
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Whale is huge step up from what we were using before. UI is great, it's intuitive, extensive reporting. We've been impressed with how easy every apsect of the system has been and it seems Whale is committed to keeping it that way. The cherry on top is the hand-holding support we've received every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I haven't discovered anything to put in the dislike pile. Every system has limitations but it's 10/10 so far Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale will resolve issues of inter-dept communication, document team hand-offs, reduce siloing between teams Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much, Victor! 🌟 We're absolutely thrilled to hear that Whale has been a huge step up for your team. It’s fantastic to know that you’re loving the intuitive UI, extensive reporting, and how easy it’s been to use every aspect of the system. We're especially excited to hear that our dedicated support has made a difference for you—that’s exactly the experience we strive to provide! 🙌

Your feedback is music to our ears, and we’re delighted that you haven’t found anything to put in the dislike pile. We’re committed to maintaining that 10/10 experience and continuing to support your success.

It’s great to know that Whale is helping to resolve communication issues, document team hand-offs, and reduce siloing between teams. We’re here to help you bridge those gaps and keep everything running smoothly across your organization. 🚀

Thanks for being a part of the Whale community, Victor! We’re excited to continue supporting you and your team as you achieve even greater heights. 🌟

Kat G.
KG
Corporate Procurement Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Keeping my processes organized! I love the structure and organization to keep my processes laid out in an order that makes sense and is easy to search. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Other people don't utilize it as much. I continue to struggle to get other departments using whale and realizing it's full potential. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It allows a structured environment for new employees, and as a result, frees up time that other employees must take to train new hires. Review collected by and hosted on G2.com.

Talha U.
TU
Client Onboarding Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It keeps everything organized and it's a one-stop shop for everything you need to excel at your workplace. I can now easily refer to SOPs in Whale whenever I need any clarification on a new or an existing process. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing that I can think of at this time. All going good so far, yayyyy!!!! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

I am now putting all my customer service and onboarding stuff in Whale and retrieving information is so much easier. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Yayyy, Tahla! 🎉 We're thrilled to hear that Whale has become your one-stop shop for staying organized and excelling at work! Knowing that you can easily refer to SOPs and streamline your customer service and onboarding processes is exactly what we strive for. 🚀

It’s awesome to hear that everything is going great for you so far—your enthusiasm is contagious! We're here to ensure that your experience continues to be smooth and successful.

Thanks for being a part of the Whale community, Talha! We're excited to keep supporting you as you continue to simplify and organize your work life. Keep up the amazing work! 🌟

AB
Investigator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Easy to use and extremely helpful during my onboarding with a new company. I can find information easily and it is a convenient way for my trainers to send policies to me that I need to review. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I think it would be beneficial to have a master search so that I can find cards easily while I am new and unfamiliar how my company classifies topics. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It is helping with training in a virtual work setting. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much, Amanda! 🌟 We're absolutely delighted to hear that Whale has been a key part of your onboarding process and has made finding information easy as you start out with your new company. It’s awesome to know that Whale is making your virtual training experience smooth and efficient—just what we aim for! 💻

We really appreciate your suggestion about having a master search feature. Your feedback is super valuable, and we're always looking for ways to make Whale even more intuitive, especially for newcomers like yourself. Rest assured, we’ll take this on board as we continue to enhance the platform.

Thanks for sharing your experience and for being part of the Whale community! We're here to support you every step of the way as you settle into your new role. 🚀

KP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

As the Operations Manager of a growing company, Whale has created a product that is allowing me to create the SOP's that we need in one central location, I am able to tag in other Collaborators and share out the playboooks with ease. I love that i can add in links from our other platforms. It is very simple to go back and edit cards as needed. Intergating our files from our drives and AI generation and has been a huge time saver for us. Review collected by and hosted on G2.com.

What do you dislike about Whale?

It would be great if Whale would auto save the documents as we are creating them. Would like to be able to export to more documents to more than PDF. It would be great if Whale integrated with Monday.com Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Providing a platform for in which we can easily create our SOPS and maintain them. Review collected by and hosted on G2.com.

Brandon S.
BS
HR/AP Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Is very user friendly and easy to use. Love the myriad of features it has and pricing. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Cannot think of anything that I dislike at all! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

How to implement our training to our growing employee base. Review collected by and hosted on G2.com.

RM
Network Administrator
Manufacturing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Quick Setup

Simple Interface

Logical layout Review collected by and hosted on G2.com.

What do you dislike about Whale?

Was unable to try all features before buying. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It has centralized where we place our procedures and assigns ownership to individuals to m,aintaine those procedures. Review collected by and hosted on G2.com.

Katelyn K.
KK
Owner, Administrator, Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

I am loving this platform for organizing SOPs & for creating trainings for team members! It's super ease to use and has a ton of features for creating engaging materials Review collected by and hosted on G2.com.

What do you dislike about Whale?

I'm still learning to use it but so far haven't come accross anything I dislike Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is a great place to keep all of the documents a team will need during both their training and employment. Review collected by and hosted on G2.com.

Aaron M.
AM
Company accountant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Whale?

Been using Whale for a few years now and I must say its a game changer.

I am a big believer in SOP'S and everything which I want to systemise within my business Im able to on Whale.

If you want to be a business owner who steps away from the day to day, then its a no brainer! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing it's all good! Very easy to use. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It solves the problem of everyone doing things there own way. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

Thank you so much, Aaron! 🌟 We're beyond excited to hear that Whale has been a game changer for you and your business over the years. It's incredible to know that Whale is helping you systemize your operations and giving you the freedom to step away from the day-to-day. That's exactly what we're here for—to empower business owners like you to work smarter, not harder. 💼

And hearing that you find Whale easy to use? That's music to our ears! 🎶 We're thrilled to be a part of your journey, and we're here to keep supporting you as you continue to scale and systemize. Thanks for being such a valued member of the Whale family! 🚀

JT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Whale?

I feel that Whale was created for me. As COO of my company, it can be overwhelming to manage corporate SOPs, onboarding, and user training, along with having a single source of truth for document management. Whale has given me the ability to share this burden throughout the company with assigned experts to manage each of these areas going forward. The review reminder process is great. The ability to create training flows and AI-generated quizzes has been a game-changer for us. Since we deal with customer contracts and P&Ps, having a centralized repository for these documents is great. No longer am I searching for the latest iteration of these documents. Card Analytics is great for tracking revisions and having an audit trail of user changes. Whale has many more features but what surprised me the most is how efficient this software is making my company. Or, should I say, it's showing us how inefficient we were in these areas. Whale's onboarding team has been great. Katrina and Stino have been excellent at making sure I would be successful using Whale. Once you get into it, it's very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Whenever I think something is missing from Whale, a new release comes out and it's there. The folks at Whale take customer feedback seriously. There is nothing I dislike or have concerns with. It's a great company with a great product. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale's ease of use has us churning out a searchable knowledge base that has made us way more efficient. The Chrome plug-in to search our documentation in Whale has reduced the number of inquiries to each department for specific docs. It's all about efficiency. Whale has delivered. Review collected by and hosted on G2.com.