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Whale Reviews & Product Details - Page 14

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,790 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
Play Whale Video
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Play Whale Video

Official Downloads

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sabrine Z.
SZ
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It's so easy to use Whale while I'm working and without even leaving my tools. I own an online platform, and it's easy to surface the knowledge I need when I need it. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I honestly do not have any dislikes. It works perfectly for me. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

I work with several people, but it's so exhausting to explain everything more than once. With Whale, I just put the input in the tool and tag the right persons. They get a notification AND they can see the information when they need it.

So it solves a lot of time issues. Review collected by and hosted on G2.com.

Adi K.
AK
Process consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

I like how it is structured. It is very intuitive and easy to understand and use. Review collected by and hosted on G2.com.

What do you dislike about Whale?

There is not a lot that I dislike. Perhaps that you need to save a page as opposed to automatically saving. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale allows me to solve the problem of standard documentation and easy accessibility. It also helps with uniform formatting. I love the fact that I can include videos and screenshots to help with the documentation. Review collected by and hosted on G2.com.

Sylvie N.
SN
Administratief medewerker
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

This is by far the easiest way to give employees the knowledge they need. The easy way to create, consume and undertake knowledge with the interactive features was a big winner. A user-friendly way to create a clear learning pathway is provided to the learners. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I haven't found anything that I genuinely dislike. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Our primary purpose for finding a training and onboarding solution was to train employees and newcomers on the process aspects of our software stack. The way Whale provides bitesize content in the browser is for sure best in class. Review collected by and hosted on G2.com.

Verified User in Research
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Whale offers a simplified digital solution for many processes which previously required lengthy and time consuming documentation. It makes documenting much easier and much more fun!

Whale is very self-explanatory and straightforward to use, and friendly and quick support is offered as needed. It allows for accessing the latest most up-to-date documents at any time, which is a great advantage. Review collected by and hosted on G2.com.

What do you dislike about Whale?

It takes some time to fully adapt and integrate to our internal workfow but as said, the support is great and the team helps out to find the best solution for all. The Whale team offers solutions in order to optimize use of Whale in daily practice. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It is a great advantage to have all up-to-date information stored in a centralized place plus being accessible at any time. Whale definitely made processes less time consuming and eventually more cost-efficient. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The most helpful aspect of Whale is the automations. When Whale sees you're working on a particular project or in a specific area, it reminds you of the processes you should keep top of mind. It makes it simple for everyone to follow the same processes, every time. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The cards can take a little while to put together. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale enables us to keep all of our SOPs in one place—meaning only one place to update every process! We always have the most recent version of the SOP available when we need it. It keeps us on the same page day in, day out. Review collected by and hosted on G2.com.

Sam K.
SK
Freelance
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Ease of use and the chrome plugin makes life so much easier, and everything is within the chrome plugin without needing to switch tabs all the time.

The demo they showcased to me also made it clear how the tool can be used to its full potential. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The time it takes to document all of your processes. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

They are making complex processes easier to transfer to new teammates. The transfer of knowledge has been a lot easier with whale. Review collected by and hosted on G2.com.

SV
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It`s easy to search or navigate to the documents I need.

The Chrome plugin makes it easier to onboard new employees onto my e-commerce platform with automated suggestions that show them the correct documentation on using the platform. Review collected by and hosted on G2.com.

What do you dislike about Whale?

It takes a lot of effort to document everything. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Onboarding new employees get more manageable. Everything got centralized in one tool. Review collected by and hosted on G2.com.

Ines V.
IV
CEO / Owner / Founder / ...
Validated Reviewer
Review source: Organic
What do you like best about Whale?

One place to find everything. Otherwise, all of my knowledge of the company was scattered across tools, platforms or my mind. I don't lose any more time finding things I already figured out before. Review collected by and hosted on G2.com.

What do you dislike about Whale?

My native language is Dutch and the platform is entirely English-based. Not the most significant issue, but if I have to find something. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

I don't have to search all the tools in the world, to find my processes or knowledge. I need to figure out problems or issues once and I can clearly document them. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Whale?

I've used several tools to document internal processes and knowledge. But most of the time what I got from the team was that they couldn't find the information they needed or they just didn't have the time to search. Whale's web plug-in totally solved the problem for us. Review collected by and hosted on G2.com.

What do you dislike about Whale?

In general I really like the tool. Would be even better to have more templates that we can choose from. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Once I set up the automations, my team will get notifications of knowledge based on what they are doing now. For example, I can push knowledge when my team is using Gmail or Hubspot. So my team stopped asking me the same questions over and over again! Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

Whale helps us onboard new hires faster and makes sure our teams have easy access to our company knowledge in their moment of need. The Whale browser plugin is by far my favorite tool. It allows us to contextually suggest knowledge in our existing toolset (Hubspot, Asana, Gmail, ..). And because the knowledge is overlayed in the apps themselves we don't need to switch tabs anymore and lose focus on what we are doing. Finally, the insights really help us understand what processes work and where we still have room for improvement. To summarize Whale has helped us scale our business much faster by having a central training and knowledge platform for all of our process, SOP's and company knowledge Review collected by and hosted on G2.com.

What do you dislike about Whale?

At the moment I haven't really found any. Review collected by and hosted on G2.com.

Recommendations to others considering Whale:

Whale"s true power lies in delivering knowledge and training where and when your teams need it the most. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale helps u do several things. The biggest win for us was the ability to train and onboard new hires much faster and make sure they truly understand their new role in the business. Additionally, our Subject Matter Experts are finally freed from having to answer the same question over and over again because everything is documented in Whale Review collected by and hosted on G2.com.