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Whale Reviews & Product Details - Page 11

Whale Overview

What is Whale?

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables organizations and teams to document procedures effortlessly, automate employee training, and manage workflows with straightforward, actionable reporting tools. If you're looking to enhance your operational efficiency and scalability, ensuring that consistency and quality are maintained across all areas of your operations, Whale is for you. The platform is a game-changer for organizations seeking a structured approach to process management and employee training. Whale is for; - HR departments, training coordinators, and team leaders who seek to streamline their onboarding, and training processes and ensure that all team members are well-versed in company procedures. - Whale is an ideal solution for businesses of all sizes—from agile startups to established enterprises—looking to refine internal workflows and boost employee performance. Key Features that Make Whale Stand Out: - Automated Process Documentation: Easily create and update procedures using Whale’s intuitive tools. AI-driven technology helps identify best practices, keeping documentation current and accessible. - Customizable Training Modules: Tailor training programs to specific roles, enabling employees to quickly adapt to new processes and excel in their positions. - Insightful Reporting: Monitor training progress and process compliance with real-time data, empowering managers to make informed, impactful decisions. What truly sets Whale apart is its ability to foster a culture of continuous improvement within an organization. By providing teams with the tools to document, share, and refine their processes, Whale encourages collaboration and knowledge-sharing across teams. This not only boosts employee engagement but contributes to the overall growth and adaptability of the organization. With its focus on consistency and quality; Whale is more than a tool—it’s a strategic asset for any team looking to optimize its operations and drive success.

Whale Details
Product Website
Languages Supported
German, English, French, Dutch, Spanish
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Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

How do you position yourself against your competitors?

Whale is a hybrid of knowledge management and training solutions.
We believe knowledge is only valuable when people have easy access and are being trained. That's why we have a set of features that allows you to onboard and train employees on the knowledge you have documented in Whale.


Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,790 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

Whale is a digital platform designed to streamline knowledge sharing and collaboration within organizations. It enables teams to create, organize, and access information efficiently, facilitating better communication and productivity. The platform focuses on enhancing team engagement by making knowledge easily discoverable and shareable. For more information, visit their website at https://usewhale.io.


Bram B.
BB
Overview Provided by:
Co-founder of Whale | User & business-focused product creator

Recent Whale Reviews

Andrew S.
AS
Andrew S.Small-Business (50 or fewer emp.)
5.0 out of 5
"We run on EOS and Whale!"
The documentation process is straightforward. We can customize and standardize all internal processes within Whale with the same voice, look, and f...
PJ
Patricia J.Small-Business (50 or fewer emp.)
5.0 out of 5
"So far, so good!"
The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Centralization of Information and Knowledge"
We turned to Whale because we needed a central place to consolidate all our knowledge and information for our Support department. This was a signif...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Whale Media

Whale Demo - Create content that’s designed to be read
Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.
Whale Demo - Chrome Extension: Share what your team needs, when and where they need it
Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.
Whale Demo - Rely on a single knowledge hub with content you can trust
Easily manage and keep all your content up-to-date without extra overhead.
Whale Demo - Assign tasks and reviews
Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.
Whale Demo - Save time on SOP production with AI Assist
Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.
Whale Demo - Easy editor with tons of functionalities
Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.
Play Whale Video
Play Whale Video
Play Whale Video
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Play Whale Video

Official Downloads

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144 Whale Reviews

4.7 out of 5
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144 Whale Reviews
4.7 out of 5
144 Whale Reviews
4.7 out of 5

Whale Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WhaleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Want to see more insights from verified reviewers?
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G2 reviews are authentic and verified.
AV
operational assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

It is easy, uncluttered and clear to set up. With many possibilities and options. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Sometimes you have to click a lot to get to the right option. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It is nice that we can share knowledge with each other, without immediately planning a consultation. Review collected by and hosted on G2.com.

Ashley F.
AF
HR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

I love the simplicity of the platform. Everything is easy to find and it's a great user experience. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I don't really have any dislikes or downsides of using whale. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Especially being a remote company, whale is our one-stop shop for all employee resources. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

I love the layout and the way its easy for users to find the information they need quickly.

I also love the stats and analytics that share helpful insights into what users are searching for so we can support and improve the information available. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The least helpful thing about Whale is getting to grips with the language of the different elements, (eg playbook, cards etc) but to be fair, they have developed the ability to rename these so the language can be customised to your own company language, which is pretty cool! Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Sharing company knowledge and allowing the team to find helpful sops and contribute to the business IP. Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Yes! Sounds like you're really using Whale to scale up! 🐳

Thanks for the feedback and keeping rocking like you do😍!

Verified User in Marketing and Advertising
IM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Initially, I liked that Whale was connected to Traction Tools (software used by companies running on EOS). As well as I was able to confirm with many references in the EOS community that they used it and loved it. But once I got started. It was the extreme availability of their support team that made this an easy tool to help us get up and running. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I wish there was a swimlane process document creator as part of the toolset.- I guess any plugin that would make flow diagrams. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We have a small company, made up of many fractional resources. Process documentation about how to do a job is most valuable EXACTLY when that person needs it. Team members only want information when they want to consume it. You can blame Google if you want, but every organization needs to have this standardization figured out. Whale completely solves this for us. Creating one process to be used by all - shared with all. Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Thanks for the fantastic comments and feedback! 🐳 We're currently working on our templates and process creation so watch this space 😊

Amber C.
AC
Chief Operating Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Whale has been incredibly easy to get started setting up. I like how user friendly it is. Review collected by and hosted on G2.com.

What do you dislike about Whale?

As of right now, the only thing I dislike is the inability to unpublish a card. However, I have provided that feedback and it appears to be something that they are already working on, so that's a plus. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is helping our business to organize our processes. With that organization, we hope to be more efficient with not only new hire training, but also on-going training. Review collected by and hosted on G2.com.

Response from Lisa Steingold of Whale

Thanks for your feedback Amber!

Yes we take all customer feedback and plan it into our product roadmap as we're continuously trying to improve and make Whale the most user-friendly of platforms.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Whale?

User-friendly design. Focus is on the essentials of effective knowledge-sharing / No unnecessary complicated frills. Review collected by and hosted on G2.com.

What do you dislike about Whale?

We are still in the implementation phase right now. So far, no problems have arisen. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale helps us to connect our departments better, share new knowledge across the company, and shorten the onboarding time for new employees. Review collected by and hosted on G2.com.

Erica W.
EW
HR Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The assignment feature and google drive integration Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing I can think of at this time, our organization loves this platform. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It provides one central system for all company information Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Whale has a straightforward interface. The Whale team is helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Whale?

In some ways, the product is still young. There are a few features that are a little cumbersome when used on a broad scale. However, the Whale team is interested in and responsive to my feedback. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We started with processes stuck in people's heads, in Word docs, in various Google drives, and on sticky notes. We needed one "go-to" place for process. Now, Whale is that place. Review collected by and hosted on G2.com.

Roneivan R.
RR
Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Whale?

The browser extension feature and the possibility of seeing recomendations of procedures or documents when visiting a specific page. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Integration with onedrive to save files. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

To create quick procedures and SOPs Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Whale?

Being able to store and manage all policy and process in one place has been very helpful. Users are able to find things quickly with the search functions and browser extension that Whale offers. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Currently the search function in the extension is broken. Would love to be able to integrate more with Sharepoint or other Microsoft products, although I understand googles API allows for much more. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

It is unifying a few platforms into one. This creates less chaos and confusion when searching for what you need. While this is a benefit for the admin team, this is a huge benefit for the users as well. Review collected by and hosted on G2.com.