Best Software for 2025 is now live!
View the Winners
WestFax
Editedit
WestFax
By WestFax
Show rating breakdown
4.5 out of 5 stars
See all 4 WestFax reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by WestFax, but it has limited features.
Do you work at WestFax? Upgrade your plan to update branding and connect with profile visitors!

Top Rated WestFax Alternatives

GoTo Connect
(1,295)
4.4 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
GoTo Connect
(1,295)
4.4 out of 5
RingEX
(1,035)
4.1 out of 5
See all WestFax Alternatives

WestFax Reviews & Product Details

Editadmin
Verified User in Hospital & Health Care
EH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about WestFax?

WestFax is the best online fax service, offering a combination of fax-management features and easy-to-use software that appeals to frequent faxers. WestFax also supports a wide variety of file formats, and it's priced more attractively than a better-known online fax service like eFax.

Local, international, and toll-free fax numbers available.

Good fax quality.

Modern mobile apps.

I have been using this service for a few years and it made our lives much easier I can say. The support team is amazing, gives you very fast resolution all the time and they are all so professional and patient. I would definitely recommend WestFax. One of the most reliable secure products on the market. Review collected by and hosted on G2.com.

What do you dislike about WestFax?

Better integration with other apps... SSO SAML Review collected by and hosted on G2.com.

Recommendations to others considering WestFax:

WestFax is the best online fax service, offering a combination of fax-management features and easy-to-use software that appeals to frequent faxers. WestFax also supports a wide variety of file formats, and it's priced more attractively than a better-known online fax service like eFax. Review collected by and hosted on G2.com.

What problems is WestFax solving and how is that benefiting you?

WestFax is fast, convenient and secure. HIPAA faxing, secure medical transactions Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

WestFax Overview

Editedit
What is WestFax?

WestFax is a leading provider of HIPAA Compliant Fax / Fax to Email, Print to Fax, Fax Broadcast and API Integrations with ERM, CRM and more. Contact us today!

WestFax Details
Discussions
WestFax Community
Show LessShow More
Product Description

WestFax is a leading provider of Fax Broadcasting, also called Broadcast Fax.

Seller Details
Seller
WestFax
Year Founded
1999
HQ Location
Greenwood Village, CO
Twitter
@westfaxinc
877 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Doug C.
DC
Overview Provided by:
Doug Clayton
Data Scientist, Growth Hacker, Business Coaching, Coder, Generalist

Recent WestFax Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Works, but most settings need to be changed by support. Not self service"
It gets the job done. It works as a e fax service. Pretty straightforward has multiple methods of use - print to fax driver, desktop application, a...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Very flexible, reliable, and easy to use"
It's extremely easy to use, and very flexible (there are multiple options for sending/receiving and managing faxes). The print driver makes it ext...
Read more
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"WestFax is fast, convenient and secure."
WestFax is the best online fax service, offering a combination of fax-management features and easy-to-use software that appeals to frequent faxers....
Read more

WestFax Pricing

FAX Basic
$8.99
Month
HIPAA Basic Fax
$14.99
Month
HIPAA 2500
$49.95
Month
Fax 5k
$89.95
Month
See all 5 WestFax pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

WestFax Media

Answer a few questions to help the WestFax community
Have you used WestFax before?
Yes

3 out of 4 Total Reviews for WestFax

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
3 out of 4 Total Reviews for WestFax
4.5 out of 5
  • Sort By:
    G2 Sort
3 out of 4 Total Reviews for WestFax
4.5 out of 5
  • Sort By:
    G2 Sort
G2 reviews are authentic and verified.
Here's how.
Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about WestFax?

It gets the job done. It works as a e fax service. Pretty straightforward has multiple methods of use - print to fax driver, desktop application, ability to fax via MFP, Online portal. Review collected by and hosted on G2.com.

What do you dislike about WestFax?

It's easy to use but most settings require contacting support. It is not very admin friendly. I've run into a lot of little problems and it's not fully developed to the point where it's super customizable. Review collected by and hosted on G2.com.

Recommendations to others considering WestFax:

Speak in depth with partner or WestFax about little things you need and that are required, and I mean every single little detail. Have them explain to you the configurations in full detail and explanation. I was sold this product with false promises/misunderstandings of how it works. And when I would ask support about the things I was told about they had no idea what I was talking about. Review collected by and hosted on G2.com.

What problems is WestFax solving and how is that benefiting you?

Remote faxing. No longer need to walk up to an MFP to fax. It allows users to fax remotely, less need to be on-premises. Less time having to get up from desk when in office. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about WestFax?

It's extremely easy to use, and very flexible (there are multiple options for sending/receiving and managing faxes). The print driver makes it extraordinarily easy to send a fax. Same with email-to-fax. Review collected by and hosted on G2.com.

What do you dislike about WestFax?

There are no negatives that I can think of. It just works. It has been 100% reliable. Review collected by and hosted on G2.com.

What problems is WestFax solving and how is that benefiting you?

Very helpful for sending secure documents that I don't want to e-mail due to privacy/security of e-mail. It saves me time because I can send a fax directly from my computer (using the provided printer driver), or via the web portal. I also like having a record of all faxes sent. It provides evidence if I need to later prove that I sent something. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about WestFax?

It was easy to sign up and cheaper than the other ones I looked at.

The Email to Fax feature is awesome. I can send a fax just using email and attaching my fax. I also like the print driver so I can print off invoices and have them directly faxed. Review collected by and hosted on G2.com.

What do you dislike about WestFax?

Not enough interactions to have any potential dislikes at this time Review collected by and hosted on G2.com.

What problems is WestFax solving and how is that benefiting you?

I needed to convert my physical fax machine to something cloud based. Doing so freed me to be more efficient and reach more people faster. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

There are not enough reviews of WestFax for G2 to provide buying insight. Below are some alternatives with more reviews:

1
GoTo Connect Logo
GoTo Connect
4.4
(1,295)
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
2
RingEX Logo
RingEX
4.1
(1,035)
RingCentral is a cloud-based business phone system
3
CocoFax Logo
CocoFax
4.6
(182)
CocoFax is a cloud-based HIPAA compliant fax solution to cross-platform sending and receiving faxes securely and reliably. A stable & fast user interface, perfectly secured archive, email-fax communicative solution, international coverage, and G Suite integration make CocoFax seamlessly integrated into any business and administration occasions. You will find CocoFax to be the fittest online fax system for all small-middle sized companies, healthcare & administrative management, and individual uses.
4
Documo Logo
Documo
4.8
(110)
Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.
5
eFax Online Fax Service Logo
eFax Online Fax Service
4.5
(117)
eFax is a fully hosted cloud fax service used by businesses globally — including nearly half of the Fortune 500. With eFax Corporate, your employees can securely send and receive faxes by email, from any desktop, tablet or smartphone. Our fax service helps businesses boost productivity, enhance regulatory compliance and eliminate on-site fax hardware
6
Upland InterFAX Logo
Upland InterFAX
4.6
(105)
Upland InterFAX is an enterprise-class, cloud-fax solution that enables global organizations to send and receive documents with the ability to streamline digital workflows and enhancing faxes for AIdriven data processing. InterFAX works seamlessly with applications through direct integrations and our scalable, endlessly customizable Developer API.
7
HelloFax Logo
HelloFax
4.5
(57)
By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.
8
XM Fax Logo
XM Fax
4.5
(53)
XM Fax is the most mature T.38 Fax over IP software on the market. It delivers scalable, secure and survivable FoIP solutions, leveraging IP telephony and Unified Communications (UC) systems.
9
iFax Logo
iFax
4.9
(66)
iFax is the leading digital fax platform for iOS, MacOS, Android, Windows and the web, servicing over 5 million users globally who have transmitted over 20 million faxes.
10
ClickSend Logo
ClickSend
4.1
(47)
Show More
WestFax Categories on G2
Online Fax
Online Fax

Explore More

Best Graphic Design Software
Anti Money Laundering (AML)
Writeup
Types of Advertising
Quasi Contract
Google Cloud Translation API reviews
AI Regulations in the EU
Operating Revenue
Trading Platforms
WestFax